⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Toon meer
Bedrijf heeft geantwoord
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Toon meer
Bedrijf heeft geantwoord
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
Contactgegevens
J & S House, CW9 7LU, Northwich, Verenigd Koninkrijk
- 01606359100
- info@myfoxbag.com
- myfoxbag.com
4,2
Goed
370 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van My Fox Bag
Hello Ian,
Thanks so much for the review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Informaciones muy clara
24 mei 2023
Antwoord van My Fox Bag
Hello Emilio,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Easy to Buy and Fast Shipping
23 mei 2023
Antwoord van My Fox Bag
Hello,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Desconsiderados
Aún no llega mi pedido y pasaron 5 meses y después me comentaron que s e perdió mi pedido .
22 mei 2023
Antwoord van My Fox Bag
Hello Alejandro,
I can see that the courier attempted to deliver your parcel but no one was home. After checking, the parcel is still in your country.
Please follow the instructions on the slip they left you through your letterbox.
If you need further help on this, please do not hesitate to reach out to us and we can get this sorted for you.
Thanks,
My Fox Bag.
High Coast pocket bag
The product I wanted was available at a great price and delivered quickly.
20 mei 2023
Antwoord van My Fox Bag
Hello Allison,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Antwoord van My Fox Bag
Hello EE,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Antwoord van My Fox Bag
Hello Jair,
Thanks for the amazing review, we really appreciate your custom and we look forward to seeing you shop with us next time!
Kind regards,
My Fox Bag.
Antwoord van My Fox Bag
Hey Lynn,
Your 5 star review is massively appreciated, thanks for taking the time to write these kind words.
Kind regards,
Jordan.
He told me that the product would take…
He told me that the product would take 5/7 business days and it still hasn't arrived
28 april 2023
Antwoord van My Fox Bag
Hello David,
We are so sorry to hear this.
We have dropped you an email and we will be sure to look into this as soon as possible.
Thanks,
My Fox Bag.
Always excellent
Always excellent. My go-to store for all things Kånken! Speedy shipping, good prices and great customer service. What’s not to like?! If they ever manage to source Kånken mini no2 again, I shall buy many to add to my large collection. Buy with absolute confidence from this shop!
22 april 2023
Antwoord van My Fox Bag
Hello,
Thanks so much for the amazing review, we really appreciate your amazing custom.
Kind regards,
Jordan.
Antwoord van My Fox Bag
Hey Samantha,
Your 5 star review is massively appreciated, thanks for taking the time to write these kind words.
Kind regards,
Jordan.
Easy site and fast delivery
17 april 2023
Antwoord van My Fox Bag
Hello Batool,
Thanks so much for the review, we are so happy you found our website easy to use!
Kind regards,
Jordan.
Safe Purchase from Abroad
The price is cheaper through website, clear information about the shipment, the bag was well-wrapped, I received the correct product safely
27 maart 2023
Antwoord van My Fox Bag
Hi Meidyca,
Thanks so much for the amazing review, we really appreciate your amazing custom.
Kind regards,
Jordan.
I havent received my order yet
26 maart 2023
Antwoord van My Fox Bag
Hi Eka,
If you message us directly, we can assist with this - I just had a quick look at your tracking and can see it is awaiting collection at your local delivery point! Please look at the tracking that was sent to you and you should be able to collect, as it has been at the collection point for 1 week.
Kind regards
My Fox Bag
Excellent service ordered received no…
Excellent service ordered received no difficulties all as expected very happy and just ordered another back pack from them
1 april 2023
Antwoord van My Fox Bag
Hi Maura
This is great feedback and we appreciate you taking the time to leave a review.
Kind regards
All went well in the end
There were several dalays with my prcel being shipped. Apparently my parcel got lost and I had to wait almost 2 weeks, but the support team helped me out and sent a new one.
28 maart 2023
Antwoord van My Fox Bag
Hi Ena
We're sorry there was an issue with the courier, but happy to have helped resolve this and pleased that you got a replacement quickly!
Thank you for your kind words.
Best regards
My Fox Bag
great service
27 maart 2023
Antwoord van My Fox Bag
Thank you Keely! We really appreciate it.
Kind regards
My Fox Bag
Antwoord van My Fox Bag
Thank you for the 5 star review and thank you for your order.
Kind regards
My Fox Bag
Excellent service and fast delivery
Excellent service and fast delivery. Love the backpack!
25 maart 2023
Antwoord van My Fox Bag
Hi Katerina,
Thank you so much for leaving this 5 star review, and thank you for your order! We're really pleased you're so happy with your new Kanken!
Kind regards
My Fox Bag
I am very happy with the order
I am very happy with the order! delivery to Armenia by royal mail was 8 working days + 4 days of local delivery. The backpack is very beautiful, I ordered it in flint grey colour, I thought it would be too light, but the colour turned out to be perfect! The store offers a wide range of products and the customer service was excellent! So, I highly recommend my fox bag store!
12 april 2023
Review zonder uitnodiging
Antwoord van My Fox Bag
Hi Anya,
We're really pleased that you're happy with your purchase and that the colour is perfect for you! Thank you for your order and for taking the time to leave this review!
Kind regards
My Fox Bag
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.