Quality product but communication is very poor. Purchased product and heard nothing for 15 days. No replies to my emails until I called my credit card company and opened up a dispute. Again, product i... Toon meer
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Lees wat reviewers zeggen
Super easy order and purchase, then quick delivery! Found a Workiversary framed print that is sooooo much better than the same plaque or etched crystal that others give! I can hardly wait for the wo... Toon meer
My parents loved there picture it was perfect for there 57th wedding anniversary. Came in a timely manner 7-10 days ordering was supper easy and the finished picture was a wooden canvas exactly what I... Toon meer
I received the picture for my daughter’s 36th birthday, but when I reviewed it, I noticed that the spelling was incorrect. I reached out to have it corrected, but I never received a response. I’m ve... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to MyMindfulGifts, a haven of thoughtful, personalized gifts that are designed to connect people, make them smile, and spread joy. We are a company based in the beautiful town of Settle, located in Washington state, USA, specializing in thoughtful and personalized gifts that help people connect and deepen their relationships. Settle is nestled in the foothills of the Cascade Mountains, surrounded by stunning natural scenery and abundant wildlife. As a company, we are proud to call this area our home and we draw inspiration from the natural beauty that surrounds us. Our team is committed to creating high-quality products and providing exceptional customer service to our clients. We are passionate about our work and strive to continuously improve our products and services. Our vision is to be a company that people turn to when they want to make a meaningful connection with their loved ones by offering gifts that are unique, thoughtful, and have a deeper meaning. We will be recognized for our commitment to quality, creativity, and our ability to build deep emotional connections one little gift at a time.
Contactgegevens
Verenigde Staten
- support@mymindfulgifts.com
- mymindfulgifts.com
3,6
Gemiddeld
98 reviews
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Definitely Worth It
My Mom Loved Her Gift Thank You For Making This A Great Experience
18 februari 2025
Antwoord van Mymindfulgifts
We're so happy to hear your mom loved her gift! Thank you for letting us be part of such a special moment!
I got this as a gift for my mom
I got this as a gift for my mom, and she ABSOLUTELY LOVED it!! Great quality!
13 december 2024
Antwoord van Mymindfulgifts
Thank you so much for your kind words! 😊 We're thrilled to hear your mom loved her gift – that's exactly what we strive for! Your support means the world to us, and we hope to help make more special moments for you and your loved ones in the future.
I got a notification that my package…
I got a notification that my package was delivered but I have yet to receive it!!
28 november 2024
Antwoord van Mymindfulgifts
We’re so sorry to hear about this! Please send us a message with your order details so we can look into this right away and ensure your package gets to you. Your satisfaction is our top priority, and we’ll do everything we can to make this right.
Antwoord van Mymindfulgifts
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a positive experience with your online order. Clear and helpful communication is something we truly value, and it means a lot to know it made a difference for you. If you need any assistance in the future, we’re always here to help!
The picture of the pillow I ordered was…
The picture of the pillow I ordered was different from what I received
29 oktober 2024
Antwoord van Mymindfulgifts
We’re so sorry to hear about the issue with your order! Thank you for bringing this to our attention—it’s important for us to get things right. We’ll be reaching out to you via email shortly to see how we can make this right. Your feedback is invaluable, and we’ll use this experience to improve moving forward. Thank you for your understanding and for giving us the chance to fix this!
Bad resolution
Resolution for photo was bad when printed on canvas. Would have liked to receive a message regarding this or have quality checker sharpen photo prior to printing. This ruined the appearance of the gift and was a lot of money to spend to not have oversight on final production as the image they provide as preview is not sufficient for seeing these details
12 augustus 2024
Antwoord van Mymindfulgifts
Thank you so much for sharing your feedback with us. We're truly sorry to hear that the resolution of the photo on your canvas wasn't what you expected. We understand how important it is for a gift to look perfect, and we apologize for any disappointment this may have caused.
We strive to ensure that every product meets our high standards, and we regret that we missed the mark this time. We will be reaching out to you via email shortly to discuss how we can make this right for you.
Your feedback is invaluable to us, and we'll certainly learn from this experience to improve our processes and better serve our customers in the future. Thank you again for bringing this to our attention, and we appreciate your understanding.
Warm regards,
The My Mindful Gifts Team
Loved the pillow
Loved the pillow, family was impressed and most importantly my 4 year old niece really loved it.
Would definitely buy another one.
18 mei 2024
Antwoord van Mymindfulgifts
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the products you purchased from us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Warm regards,
The My Mindful Gifts Team
Beautiful finished product!
The process for personalizing my gift was extremely simple. My order arrived quickly, and above all, my gift looks AMAZING! It's taking everything in my power to wait the week after it's arrival to give it to my boyfriend. Thank you for a wonderful experience and product from beginning to end! 😀
13 mei 2024
Antwoord van Mymindfulgifts
Dear Elizabeth,
Thank you so much for your wonderful review! We're thrilled to hear that you found the personalization process simple and that your order arrived quickly. Knowing that your gift looks amazing and you're excited to give it to your boyfriend makes our day. We appreciate your kind words and are delighted to have been a part of your special moment. Thank you for choosing My Mindful Gifts!
Warm regards,
The My Mindful Gifts Team
It’s really hard to see the words and…
It’s really hard to see the words and the picture was cropped differently than I had it so it looks bad
27 april 2024
Antwoord van Mymindfulgifts
Hi Ashley Tate,
Thank you for sharing your review of our product. We truly value your feedback and want to ensure you have the best possible shopping experience with My Mindful Gifts.
We're sorry to hear that the words are hard to see and the picture was cropped differently than you expected. To better assist you and resolve this issue, could you please provide us with detailed images of the product you received? This will help us understand the problem more clearly and find the best solution for you.
We appreciate your patience and understanding. Our team will also reach out to you via email shortly to discuss how we can make things right for you.
Thank you once again for your valuable feedback. We are committed to learning from this experience and improving our services.
Exceptional experience with mymindfulgifts.com
Exceptional experience with mymindfulgifts.com! User-friendly website, prompt shipping, and top-notch quality. Their thoughtful products truly stand out. Highly recommended for anyone seeking meaningful gifts. Will definitely be a repeat customer!
26 februari 2024
Antwoord van Mymindfulgifts
Thank you so much for your glowing review! We're thrilled to hear that you had an exceptional experience with us. Making our website user-friendly and ensuring prompt shipping are top priorities for us, so we're glad to see that reflected in your feedback. It's wonderful to know that our products resonated with you and that you found them meaningful. We can't wait to welcome you back as a repeat customer!
Effortless shopping
Full process from choosing the right item through ordering it and checking out was seamless. Not to forget, I love the mindful gifts from the shop.
28 februari 2024
Antwoord van Mymindfulgifts
Thank you for your kind words! We're thrilled to hear that your experience, from selecting the perfect item to the checkout process, was seamless. Knowing that you love our mindful gifts brings us so much joy. We appreciate your support and look forward to bringing more moments of mindfulness to your life.
Antwoord van Mymindfulgifts
Thank you for your kind words! We're thrilled to hear that you love our digital product. Your satisfaction means the world to us. If you ever need anything else or have any feedback, feel free to reach out. Wishing you continued enjoyment with your purchase!
Great products and really useful.
I absolutely love all items I purchased . Everything I have gotten I have been very pleased with.
22 februari 2024
Antwoord van Mymindfulgifts
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the products you purchased from us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
Zero Customer Service
There was zero update on the status of my order and my numerous calls and emails went unacknowledged and unanswered. There was ZERO customer service. Item finally arrived outside of the projected window. The item itself was fine but I was a day away from contacting my credit card company and reporting he transaction as fraud. VERY CONCERNING.
14 februari 2024
Antwoord van Mymindfulgifts
Hi K. White,
We are sorry for missing your call and any inconvenience related to our email communications.
Please know that an order confirmation email was sent immediately following your purchase, and we also reached out to you with several emails on February 15th and 16th from support@mymindfulgifts.com.
It's possible these emails may have been directed to your spam or junk mail folder.
We truly regret any inconvenience this may have caused.
If there's anything more we can do to assist you or if you have any further questions, please do not hesitate to get in touch directly at support@mymindfulgifts.com.
Once again, we are sorry for the oversight and any frustration it may have caused. We value your business and are committed to making this right for you.
Warmest regards,
The Customer Service Team at My Mindful Gifts
Antwoord van Mymindfulgifts
Thank you for your kind words! We're delighted to hear you had a positive experience with our team. Providing excellent customer service is at the heart of what we do. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support!
Antwoord van Mymindfulgifts
Hi Lyn, thank you so much for your feedback! Thanks for choosing My Mindful Gifts!
Update to my initial review.
Finaly received my order. Later than promised. Lynn (CEO) looked into the delay and communicated very well. Customer service was 5 stars, but the false advertisement for shipping was unsatisfactory. Mentioned they should explain on the order form of longer shipping times for certain zip codes. Picture quality was a little blurry on my 12x9 custom canvas.
2 januari 2024
Review zonder uitnodiging
Antwoord van Mymindfulgifts
Thank you for your feedback, and we appreciate your patience. We apologize for any inconvenience caused by the delayed delivery and the unexpected image quality. We'll certainly look into improving our shipping information and ensuring clearer communication in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
My son and daughter Inlaw love the…
My son and daughter Inlaw love the ornament lights up
20 december 2023
Antwoord van Mymindfulgifts
We're delighted to hear that your son and daughter-in-law love the ornament that lights up! It warms our hearts to know our gifts bring joy to your family. Thank you for sharing your positive experience with us. If there's anything else we can do to enhance your shopping experience, please don't hesitate to reach out.
Warm regards,
My Mindful Gifts Team
Overall not bad
Several updates on order-shipping etc. However, final product had a blurry image despite using a professional photo so felt sublimation quality could have been better.
18 december 2023
Antwoord van Mymindfulgifts
Thank you so much for taking the time to share your thoughts with us. Your feedback is invaluable, and we genuinely appreciate your honesty.
Firstly, we want to express our sincere apologies for any disappointment caused by the quality of the final product. We understand the importance of preserving the clarity of your professional photo, and we are committed to addressing this matter promptly.
To better assist you and find a suitable solution, could you please share the product images with us via our dedicated support email address? This will enable our team to thoroughly assess the situation and work towards resolving the issue as quickly as possible.
We are here to ensure your complete satisfaction. Once again, thank you for bringing this to our attention, and we look forward to working closely with you to resolve the matter.
Warm regards,
Customer Service Team
My Mindful Gifts
Email: Support@mymindfulgifts.com
Beautiful pic quality and mounting
Beautiful pic quality and mounting - very quick service also!!!
11 december 2023
Antwoord van Mymindfulgifts
Thank you so much for your kind words! We're delighted to hear that you love the picture quality and mounting of your purchase. Our team is committed to providing quick and efficient service. If you ever have more gift-worthy occasions, we'd be honored to assist again. Enjoy your mindful gift!
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