Leider wurden falsche Fußballschuhe geschickt. Das kann passieren. Viel wichtiger ist die problemlose Rückabwicklung. Kaufpreis plus Rückporto wurden anstandslos und ohne Diskussion zurückerstattet. �... Toon meer
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Took ages to place order, website slow on explorer. Suggest using Chrome. Discount code apparently has conditions although not specified. No email confirmation of order Although delivered by TNT,... Toon meer
Bedrijf heeft geantwoord
Fantastic, quick and easy to order, parcel here in time too. Was very impressed. I've ordered the wrong item and store have been quick to let me know how to return/exchange. I would definitely recomme... Toon meer
Bedrijf heeft geantwoord
I called to see if they had certain items in stock. They did and were willing to stay open late for me. That is service above and beyond the normal expectation. Thank you so much, I will definitely... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
CWSports is an independent sports, school uniforms, and fitness equipment retailer. We supply the local schools with uniforms and sponsor sports clubs.
Contactgegevens
16 Main Parade, Chorleywood, WD3 5RB, Hertfordshire, Verenigd Koninkrijk
- 01923606155
- sunil@mymxsports.com
- mymxsports.com
4,6
Uitstekend
42 reviews
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Hervorragender Service
Leider wurden falsche Fußballschuhe geschickt. Das kann passieren. Viel wichtiger ist die problemlose Rückabwicklung. Kaufpreis plus Rückporto wurden anstandslos und ohne Diskussion zurückerstattet. 👍
8 april 2023
Review zonder uitnodiging
Disappointed
Disappointed to receive non goretex trail shoe. I had asked specifically if they were goretex and was told yes.
19 december 2020
Antwoord van Matrix Sports
Hi Amanda, the model you have clearly mentions G-TX after the model number. G-TX refers to Goretex. I request you to please check the product again.
So the product you have been sold is the correct one. Your comment is therefore factually incorrect and misleading.
Antwoord van Matrix Sports
Thanks Alistair. Look forward to seeing you soon.
Antwoord van Matrix Sports
Thanks Claire
Antwoord van Matrix Sports
Thanks Corynne
Not realising LTA’s Covid 19 policy - buying a new racquet
Not realising LTA’s Covid 19 policy I wanted to replace my tennis racquet with a similar quality, grip size and weight and the sports shop assistant helped select a suitable model . The price was more than I wanted to pay but was advised about the new racquet material to justify my purchase .
A very strange payment method resulted in me walking out without a receipt , to be later emailed on line ?
10 november 2020
Antwoord van Matrix Sports
Thanks Keith
Excellent help and my grandson was…
Excellent help and my grandson was delighted
with his hockey stick
26 oktober 2020
Antwoord van Matrix Sports
Thanks Eve
Antwoord van Matrix Sports
Thanks Sudhendu
Antwoord van Matrix Sports
Thanks Mandakini
Fantastic
Fantastic, quick and easy to order, parcel here in time too. Was very impressed. I've ordered the wrong item and store have been quick to let me know how to return/exchange. I would definitely recommend.
11 oktober 2020
Antwoord van Matrix Sports
Thanks Neil
Antwoord van Matrix Sports
Thanks Jane
Great customer service
Great customer service, lovely friendly staff
9 september 2020
Review zonder uitnodiging
Antwoord van Matrix Sports
Thanks Zoe
Excellent service in neighbourhood
Excellent service in neighbourhood. Will be back soon!
1 augustus 2020
Review zonder uitnodiging
Antwoord van Matrix Sports
Thanks Ash
Service above and beyond the norm
I called to see if they had certain items in stock. They did and were willing to stay
open late for me. That is service above and beyond the normal expectation.
Thank you so much, I will definitely shop here again.
27 juli 2020
Review zonder uitnodiging
Antwoord van Matrix Sports
Thanks a lot VC.
The service was timely
The service was timely, quick and efficient. We purchased various items of school uniform which was of good quality and reasonably priced. I haven’t given 5 stars as there was one item that we did not want but was added to our purchases. Overall experience was good.
21 juli 2020
Review zonder uitnodiging
Antwoord van Matrix Sports
I am sorry you felt like you were pushed into buying something. All items were personally selected by you. We didn't force anything or even suggest anything to you. Please, by all means, return the product that you felt "you didn't want to buy" and we will refund you for the same. We are very passionate about our ethics and take comments like these very seriously.
Antwoord van Matrix Sports
Thanks Manher.
Antwoord van Matrix Sports
Thanks Rajsh.
No email communication either before I…
No email communication either before I ordered or after they cancelled the order and refunded without any explanation.
11 juli 2020
Review zonder uitnodiging
Antwoord van Matrix Sports
Hi Jay
I am sorry, but an email was sent to your registered email ID, because the order was received in error with a Jersey shipping address. Our Free Shipping Policy excludes shipping to Jersey and Scottish Highlands.
It is quite possible that our mail has gone into your Junk mail box. We do normally try to call some customers, but due to COVID-19, it is quite possible that we lapsed in calling you. And we apologise for that.
Since we did not get a response to our email, we quickly refunded the amount, so you didn’t have to wait long for a refund.
We are always here to help our customers and would not like to jeopardise the trust that you have in our service.
But if you do have an alternate address that is other than Jersey and Scottish Highlands, we are more than happy to ship it out free.
Sunil has an in depth knowledge of his…
Sunil has an in depth knowledge of his product. This makes shopping at CW so easy!
11 juli 2020
Review zonder uitnodiging
Antwoord van Matrix Sports
Thanks a lot Dan. Look forward to seeing you back again.
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