I ordered two pairs of sweats, one in black and the other in white. The length specification provided was 5’5” to 5’8”. However, I am 5’7”. The black pair I received is too long for my height, measu... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Tried to return items bought on black Friday and they denied it Said all items purchased from black Friday thru Cyber Monday are not eligible for returns. Total scam, do not trust this company to ta... Toon meer
Me & My sister both bought from this company for the first time. Started off with something small to see if it was legitimate due to other reviews. I must say the quality of their clothing is worth th... Toon meer
scam website. I placed my order for 2 pairs of pants on May 15th, and had not heard from them for almost a month, so I decided to email them on May 15th to get an update, and only then did they sen... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered 2 prs of the sweats one pr…
I ordered two pairs of sweats, one in black and the other in white. The length specification provided was 5’5” to 5’8”. However, I am 5’7”. The black pair I received is too long for my height, measuring approximately 5’10” or taller. Conversely, the white pair and the length specification were identical, and they fit perfectly.
While I acknowledge that sales are final, given the company’s impending closure, I believe I am entitled to some form of compensation. I will have to incur the expense of alterations to shorten the length, which is not a minor inconvenience.
Tried to return items bought on black…
Tried to return items bought on black Friday and they denied it
Said all items purchased from black Friday thru Cyber Monday are not eligible for returns.
Total scam, do not trust this company to take items back.
Ordered at top and it come perfectly…
Ordered at top and it come perfectly would definitely order from this place again 👍🏻👍🏻👍🏻
scam website.
scam website.
I placed my order for 2 pairs of pants on May 15th, and had not heard from them for almost a month, so I decided to email them on May 15th to get an update, and only then did they send my shipment (they probably wouldn’t have if I had not emailed them).
I eventually received my order, to realise one of the pants did not look as expected, so I made a return request about a week ago, and still haven’t heard back.
Really poor customer experience.
HORRIBLE CUSTOMER SERVICE
This company used to be my favorite but they’ve went so downhill. Ordered a pair of linen pants and after two months was emailing back-and-forth and they would give me a specific date and guarantee it would be shipped by then and it never would. Anytime I would address it they would just say sorry working on it and do nothing.
Mind you they would never say that they’re sold out of these pants or on backorder.
I ended up messaging the owner on insta and he told me they’d be sending me a $100 gift card and big shocker I never got it. I canceled my order and I’ll never order from them again
Not pleased
I placed an order, received it and it was not what I expected, it was not linen. The size I ordered was not a true size. I want to send back and get a refund. Don’t waste your money. Was not made in US. I will no longer anything else off of fb unless it is from a replica company. Ect-Macy'
Superb service
I ordered some stone island shorts for my holiday, they arrived next day, unfortunately they were to big, I ordered another pair a size smaller rather than opting for an exchange as I needed them quickly, I also returned the larger size the same day, my newly ordered pair also came next day and my refund for the returned item was paid into my bank with a few days.
Very very happy with the service and the shorts were great. Would definitely recommend and use again.
Thank you.
My ordee kept sitting there with status…
My order kept sitting there with status as received for almost 3 weeks. Every time i would email them i would get an email back immediately with a response they are working on it and it and they even gave me a discount code for my next order. almost 3 weeks of not shipping it i told them to cancel my order and after not hearing back from them about canceling i told them i was reversing the charges on my amex and after i emailed them that i was doing that they answered me and
Told me that they had to cancel my order because the item was sold out. Google maps this company and see how shady it looks on the map
SHEIN’S products
You have the same products with the same pictures on SHEIN’S website!
POOR QUALITY
Your items will shrink like crazy and the color will fade after a few washes. Clothes that cost this much should not have this issue.
Absolute scam
Absolute scam. Wouldn’t even give me my money back! Stay away.
Type XLLAIS on shein
Type XLLAIS on shein. See for yourself and thanks me later. Hope you'll see this review before spending over 40$ on a tee-shirt.
Terrible
Horrible quality in wide leg sweat, arrived out of packaging FADED, looked worn and ashy! The blue is faded and does not match the blue shirt made to go with it! The quality of the shirt is perfect and fits great but they can keep those tired, unworthy of money sweats! REVAMP THE WIDE LEGGED SWEATS BECAUSE THEY ARE TRASH!
Love Them!
Me & My sister both bought from this company for the first time. Started off with something small to see if it was legitimate due to other reviews. I must say the quality of their clothing is worth the money! Customer Service great also. There was a mix up in both me & my sister’s orders, we DM’d them on Instagram & got a reply the very next morning , and they instantly replaced what was missing! I do plan to order more from them soon!
Hit or miss with this
Hit or miss with the quality of the clothing. Some of it is good, others have Shein quality, and you never know what does because there's no reviews on their site. Save your money and just shop at Shein. Also, don't expect your money back if you do a return. They will claim it's been worn and deny it even if it hasn't been worn.
WAITING FOR A REFUND FOR OVER A MONTH NOW!!
Returned 2 items out of 3 over a month ago I still have yet to receive my refund. I have sent them messages last week and no one responded. Return tracking states my return was delivered 2 days after I shipped it. I did not receive any email confirming that they have received my return nor any response from them about my inquiry. Horrible!!
Look
Look, the clothing is really really good. I love their sweats and tops. Really good quality from my perspective. & I will continue to be a customer.
However, they tried denying a return due to "it being worn." I never wore it aside from trying it on once. The tags were still on. And it was exchanged for larger sizes. LOL
I told them if they denied the return I would decline it on my credit card and not shop there anymore which I don't want to do because I love the clothing.
So far, I haven't received a response. This is an EXPENSIVE boutique. If I pay $70 for sweatpants, I expect good customer service.
I don't think they mean unwell, but these are the things that cause customer mistrust.
It took over a week for anyone to take…
It took over a week for anyone to take care of my order so I requested a refund. As soon as I requested the refund, they ignored my request and claimed to have shipped the order. Once I researched the tracker, this was not the case and they opted to send because they don’t offer refunds once delivered.. only store credit. I ended up filing a dispute with my bank and after several threats to report them, I received a full refund. The clothes are cute but never received and from reviews, the quality seems questionable. Beware
Sadly ripped after a wash
Sadly ripped after a wash. The stitches just didn’t stay put. I was really hoping for better quality considering how expensive the shirt was. Wouldn’t recommend.
Not worth the money!
I purchased the string cross back romper, and have not even wore it yet. One of the straps are already popping out, was not worth the amount of money spent for that item! Not happy with this purchase whatsoever - you all need to atleast make sure the product is durable!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








