Myoutfitonline Reviews 

I made an order a couple of weeks ago. I ordered three items (Order 165011-MY) and received an invoice from customs duty. It was totally 100£! That's insane for not having ordered a lot of items or heavy items. I'm very upset and feel like this was just not worth it.

I didn't even receive a warning about the customs duty being this high.

If you have any interest in addressing this matter, please contact me.

I ordered products for over €300 and paid an additional €150 in customs. After receiving the package, I noticed that one of the dresses I ordered was dirty. It had a big yellow food stain and loose pieces of black thread between the fabrics (the dress was white). I sent a message on Instagram, via email, in the chat but they never answered. really bad experience.

I am absolutely in love with this brand, this is not for PR or marketing as this is solely my honest review. This brand popped up as an Ad on my Instagram time line. They advertised as being super soft, stretchy “go to” basics. I never order clothes online and especially not off an Instagram ad. I’ve very picky about quality and material, because who likes scratchy material right. I took a leap of faith because honestly the small color selections and styles were a nice change from normal big brands with thousands of pieces to choose from. So far I’ve purchased two long sleeves, a short sleeve and a pair of their pro technical pants. I can honestly say their material is sooo soft and stretchy and will be a staple in my closet. Shipping time to California from Florida is a little long but tracking is good and their customer support dosent miss a beat, you can even contact them via Instagram. They really listen to their clients wants as far as new products and are very interactive on ig lives and in their comment sections. Prices are a little up there but it shows in the quality. Also for anyone who does purchase, to maintain the quality, hand wash your pieces, allow to hang dry over night/ a day and then tumble dry on ultra delicate for 5 minutes, they’ll feel brand new

I had the same experience as basically all the other reviewers. The sizing chart means nothing and their clothes would fit dolls. Seriously. I am 5’2” and 103 lbs. When I received the clothing, I'm not kidding you when I say it could have fit my 9lb dogs.
Unfortunately, this company handled it very poorly. They said they didn’t accept returns but they would make an “exception” for me and give me a store credit minus the shipping if I sent it back. I did, then got an email saying they were “rejecting” 2 of the 4 items I returned since it appeared there was hair on it and the “hygienic liners had been removed then placed back on”.

I did no such thing considering I couldn’t even get this stuff over my head or hips. I am beyond disappointed and I will be filing a dispute with my bank. Stay far, far away from this company unless you want to get screwed over like I did!

Honestly I almost didn’t order because of all the negative reviews but I took a leap of faith and did anyways and honestly everything came really fast, all the products were great and sizes were correct… couldn’t be happier!

Great quality and customer service is amazing! I ordered an outfit that I didn’t realize was a preorder. I asked for the outfit to be expedited since i needed it a couple days after it was scheduled to be shipped out. They answered and resolved my issue quickly and professionally! 10/10!!!!

They should say no refunds. You hv to pay to send the item back and pay to get the new item sent. Then they cancel the exchange and issue credits. The sizing chart means nothing.

I'm normally size US2-4. Ordered some size S from their website and all the items were so tight, like I might have to wear size US6 or M for their brand. The fabric, the sewing,... the overall quality is honestly not worth the price. You might be able to find similar quality for a way cheaper price elsewhere. The worst part is they don't even do refunds, only store credits, which sucks because I don't think I wanna order anything else from them after this patch.

UPDATE:
My order was placed during the Black Friday - Cyber Monday sale, and there was no clear announcement on the website that sales during this period are final sales. It was only apparent on their return portal so I emailed them about the issue with the stuff I ordered and I'd like an exchange or refund. Finally, after going back and forth a few rounds they agreed to let me send the stuff back and they would "inspect" them before going on with my requested process.
It's been 3 weeks now since the return made it back to their facility (according to my tracking number), I emailed them twice asking about the process and still got no reply. Up to this point, I think both their cloth quality and customer service deserve 0 star!
I'll keep you guys updated about whether or not I get my money back from this website!

UPDATE:
I emailed them again directly to the contact email on the website (not in the same email chain earlier). A week went by, nothing, no reply to any of the emails asking about the refund, so I decided to dispute the transaction on my credit card. And voila! A day after the dispute was notified by the bank, they replied to my email and "happy to refund you if you drop the dispute". Too late now. I'll let the bank take care of it.
Be aware of these snakes, guys! Unless you're willing to deal with all these horse sh*ts if the order goes wrong, don't take no chances with them.

My jumpsuit was a gorgeous fit and the quality of the fabric was amazing (double lined so not see-through and so soft). The zip did snap off when I first tried it on, but customer service were great and gave me store credit in the full amount of my order plus international shipping so I’m happy to just get another zip put on myself. Just a note that they don’t offer refunds, so I wouldn’t order multiple sizes to try on and then send the rest back.

I placed my order 5 days ago and my package arrived today. Fast delivery considering all that is going on. Loved all my dresses and they are true to size.

Placed my order on the 20th November. It is now 11th December and my items are no where to be seen, which btw were not cheap and the shipping alone cost me $10.00! The order was around $100.00 in all. When i checked out i got a notification that said it would arrive between the 24th-27th November. That didn't happen.
I have messaged them on Instagram numerous times regarding this, (they sometimes open the message and dont reply so i have to message them again) their last reply was that it should take 10 business days to arrive however they didn't dispatch the item until 5 days after purchase so no way was the shipping going to get to me within 10 days.
They also said they dispatched the order on the 23rd Nov when it was actually still being "prepared by sender" on the 25th November, which i didn't know at the time as i only received the tracking number on 30th Nov by Royal Mail however you can see items full journey so you can go back and check.
I have also tried to do the online chat on their website and no one answered me (even though it said an agent was online).
I understand with the current situation there is bound to be a delay which is why i didn't do anything when it didn't arrive by the 27th Nov.
However $10.00 shipping to be waiting 21 days and counting for delivery is ridiculous. I have also been notified that i will have to pay an import fee when it reaches the UK which i wasn't thrilled about or made aware of on the website. But the package is STILL in its country or origin 21 DAYS AFTER PURCHASE!
Another thing is I didn't receive a valid tracking number until Royal Mail contacted me regarding the import fee (10 days after purchase) the app they advise you use was useless. Which was worrying due to the amount i spent on this order. So for over a week i had no idea what was going on with my order or where it was.

I have asked for a full refund, not just because i haven't received my order, but because I just feel like they were very helpful and quick to reply to comments and messages before the midnight rose drop and i spent my money. Then as soon as i started complaining the customer service just went down hill. and it seems im not the only one who thinks so too regarding their Instagram comments.

I have ordered other stuff from abroad during this pandemic and haven't had this issue. I will not be ordering with your company again. This has been/ still it such an ordeal, wish id never placed the order!