As a newcomer to pensions I feel I have been well advised. The people I dealt with were well informed and attentive. I could be honest about what I wanted to achieve without every feeling pressured in... Toon meer
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I'm not great at financial matters and had spent some time trying to work out the best way to access my pension pot, and how. When I finally took financial advice it was a very easy process that was... Toon meer
Bedrijf heeft geantwoord
I spoke with a financial adviser and told him what I would like to do. He gave me somethings to think about and time to go over our conversation. Emailed through different annuity quotes and t... Toon meer
Bedrijf heeft geantwoord
After consultation , they advised a plan for my investments. the emails received were sometimes a little unclear, although that could be me. Plan seem to be going well. Telephone calls were with a hum... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Geschreven door het bedrijf
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Contactgegevens
Colonnades house, DN1 3BW, Doncaster, Verenigd Koninkrijk
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4,7
Uitstekend
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Perfect advice for a newcomer to pensions!
As a newcomer to pensions I feel I have been well advised. The people I dealt with were well informed and attentive. I could be honest about what I wanted to achieve without every feeling pressured into making a hurried decision. I would be happy to recommend this business.
16 april 2026
Really friendly and professional service…
Really friendly and professional service. The team were very responsive to questions and queries and technical issues with forms were resolved quickly.
22 april 2026
Antwoord van My Pension Expert
Hi Customer,
Thank you for your 5-star review! We are pleased to hear you found the service friendly and professional, and that the team were responsive to your questions. It is also great to know that any technical issues were resolved quickly. If you ever need anything in the future, we are always here!
Elyse at My Pension Expert
So easy and great service
So easy and great service
Not pushy , several phone calls and explained really well
I had no idea so good that they took the time to discuss throughly
Once I decided it was simple and no fuss
Email correspondence and very quick
Not as cheap as some but you get ongoing advise and I didnt want to handle it myself
Great service
22 april 2026
Antwoord van My Pension Expert
Hi Janette,
Thank you for your lovely review! We are very pleased to hear you found the service easy to use and not pushy, and that everything was explained clearly throughout.
It is great that you felt supported while taking time to consider your options and that the process was smooth once you made your decision. We are also glad the communication was prompt and straightforward. We are always here if you need further support!
Elyse at My Pension Expert
Very clear explanations
Very clear explanations. I felt that advice was appropriate and relevant to my personal circumstances
22 april 2026
Antwoord van My Pension Expert
Hi Amir,
Thank you for your kind review! We are pleased to hear the explanations were clear and that the advice felt relevant to your personal circumstances. If you ever need anything in the future, please don't hesitate to reach our!
Elyse at My Pension Expert
Antwoord van My Pension Expert
Hi Craig,
Thank you for your review! We are pleased to hear you found the communication exceptional. If there is anything we could've done to make the experience a 5-star, please let us know!
Elyse at My Pension Expert
I spoke with a financial adviser and…
I spoke with a financial adviser and told him what I would like to do. He gave me somethings to think about and time to go over our conversation. Emailed through different annuity quotes and took time to ensure that my requirements were met and I understood everything.
I was allocated a specific person for my account. It was good to have a point of contact via phone, email or, their App.
I had a few issues around my pension pots and My Pension Expert were on the ball with speaking to the companies involved.
I am extremely grateful for the assistance they provided me. The fee for the work was reasonable.
9 februari 2026
Antwoord van My Pension Expert
Hi Les,
Thank you for your glowing review! We are very pleased to hear you felt supported throughout the process and that your adviser took the time to explain your options clearly and provide the information you needed to make informed decisions.
It is great to know having a dedicated point of contact and access via phone, email and the app made things easier for you. We are also glad our team were able to step in and help resolve the issues with your pension providers promptly! If you ever need further support, we are always here!
Elyse at My Pension Expert
Antwoord van My Pension Expert
Hi Customer,
Thank you for your 5-star review! We are pleased to hear you were happy with the service. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Financial guidance made simple!
I'm not great at financial matters and had spent some time trying to work out the best way to access my pension pot, and how. When I finally took financial advice it was a very easy process that was clearly explained. I never felt pressurised and everything was completed within the timeframe given. I am very grateful for all the help I received and would happily recommend this company.
13 april 2026
Antwoord van My Pension Expert
Hi Anne,
Thank you for your lovely review! It is great to hear the process felt straightforward and clearly explained, especially when pensions can feel overwhelming at the start. We are also glad you felt no pressure throughout and that everything was completed within the expected timeframe!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Good experience
Good experience, lots of contact & regular updates.
I would recommend to anyone feeling confused about combining pensions & transfers.
15 april 2026
Antwoord van My Pension Expert
Hi T Deane,
Thank you for your 5-star review! We are pleased to hear you had a good experience and found our communication and regular updates helpful. e understand pensions and transfers can feel complex and we are glad we could make things clearer for you!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
I want to talk about withdrawing some…
I want to talk about withdrawing some of my funds which over five years have hardly gained anything I now wish I had put the money in to ISAs . I’m now told I have to wait a week to speak to an advisor to get my own money.
16 april 2026
Review zonder uitnodiging
Antwoord van My Pension Expert
Dear Brian,
Thank you for your feedback. We’re sorry to hear how disappointed you’ve been, both with the performance of your investment over the past five years and with your recent experience trying to access your funds. We appreciate how frustrating this must feel, especially when comparing it to alternatives such as ISAs.
As a regulated firm of financial advisers we must ask that our clients speak with an adviser before making a withdrawal to ensure everything is handled in line with financial regulations. However, we understand that the delay you’ve experienced isn’t acceptable, and I’m sorry for the inconvenience this has caused.
We have passed your comments on to our Compliance Team, who will investigate the matter and be in contact soon.
Elyse at My Pension Expert
All friendly and professional staff
13 april 2026
Antwoord van My Pension Expert
Hi Patrick,
Thank you for your 5-star review! We're delighted to hear you found our team friendly and professional. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Antwoord van My Pension Expert
Hi Nigel,
Thank you for your kind review! We're delighted to hear that you found our team friendly and our service highly professional. We are always here if you need further assistance!
Elyse at My Pension Expert
Excellent approach from the staff.
Excellent approach from the staff I spoke with; they offered reasoned advice with no pressure, explaining rather than pushing. Very smooth process which required little input.
13 april 2026
Antwoord van My Pension Expert
Hi Andy,
Thank you for your lovely review! We're really pleased to hear that you found our team's approach clear and free from pleasure. It's also good to know the process felt smooth and straightforward. If you ever need further assistance, we are always here!
Elyse at My Pension Expert
I used My Pension Expert 8 years ago…
I used My Pension Expert 8 years ago when I first started my private pension. It was a very worrying time when hearing of all the scams going around and people losing their life long savings. Having found MPE and talked with the financial advisor supplied I was immediately at ease with the process.
I can’t thank the team enough for the professional service I was given and now after my chosen first 8 year term I have used MPE again for my next term.
I would recommend to anyone family or friend.
16 april 2026
Antwoord van My Pension Expert
Hi Peter,
Thank you for your glowing review! We understand how concerning it can be when first navigating pensions, especially with the risks you mentioned, so it's great to hear that our adviser was able to put you at ease from the outset. We're delighted that you've chosen to work with us again!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
After consultation
After consultation , they advised a plan for my investments. the emails received were sometimes a little unclear, although that could be me. Plan seem to be going well. Telephone calls were with a human , not a machine. altogether a good choice.
27 maart 2026
Antwoord van My Pension Expert
Hi Geoff,
Thank you for your feedback! We're pleased to hear the investment plan is working well for you and that you valued speaking directly with a member of the team. We appreciate your feedback about the emails and will take this on board. If anything ever needs clarifying, please don't hesitate to get in touch!
Elyse at My Pension Expert
Antwoord van My Pension Expert
Hi Baggieman,
Thank you for your 5-star review! We're glad you had a great experience with our service. If there's every anything more we can help with, please don't hesitate to get in touch!
Elyse at My Pension Expert
Great listeners
Great listeners. Not pushy. Gave advice and the pros and cons of each action and left the decision to me.
16 april 2026
Antwoord van My Pension Expert
Hi Mrs B,
Thank you for your kind review! We're really pleased to hear you felt listened to and supported without any pressure. If you ever need anything further, we're always here to help!
Elyse at My Pension Expert
Helpful from start to finish
Helpful from start to finish, really thorough and knowledgeable, made me feel confident with what I could achieve for my retirement
15 april 2026
Review zonder uitnodiging
Antwoord van My Pension Expert
Hi Clark,
Thank you for your lovely review! We're delighted to hear you felt supported from start to finish and that the guidance gave you confidence about your retirement plans. We are always here if you need further assistance!
Elyse at My Pension Expert
Antwoord van My Pension Expert
Hi Mr Judd,
Thank you for your 5-star review! We're really pleased to hear that you found everything helpful and that the service was quick. If you need anything in the future, we are always here to help!
Elyse at My Pension Expert
Not impressed
Not impressed, when I took out the plan, I was told it was my money, and I could withdraw certain amounts as and when required.this is the first time we went to use it.I've now been told, I got to speak to a financial advisor which is a week away. After that, I might be able to withdraw my own money.
14 april 2026
Review zonder uitnodiging
Antwoord van My Pension Expert
Dear Mr David Youlden,
We’re sorry to hear you’ve been left feeling disappointed, and we understand how frustrating this situation must be. At My Pension Expert, we always aim to be clear from the outset about how plans work, including any requirements around accessing funds.
We have passed your comments on to our Compliance Team, who will investigate the matter and be in touch shortly.
Elyse at My Pension Expert
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