My Smart Desk Reviews 

108
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Initially, I was very frustrated that it wasn't clear how long the delivery lead-time would be, and I did end up waiting several weeksI So far, so bad. But company responsive when I asked the que... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from MySmartDesk! The desk arrived when expected and although the desk top was damaged a replacement was sent out the following day. The desk is great, easily assembled and simple to pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This desk was a present for my son in Nottingham who has now been working from home for the past three years. He advised me that the smart desk is a vast improvement on his old desk especially the sta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The desk is great! I'd definately recommend, it runs up and down smoothly and has been a great imporvement to my desk situation. My one gripe is that the lock and memory button are the same. It cou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoormeubilair winkel
  2. ook in
  3. Computerbureau winkel
  4. Kantoorbenodigdheden winkel
  5. Meubelaccessoires
  6. Meubelwinkel

Geschreven door het bedrijf

With the introduction of remote and more flexible working options over the past year, and an increased awareness of wellbeing, more and more of us have had to adapt our work spaces - whether that is at home, in the office or a hybrid approach. Standing desks have multiple health and productivity benefits and are becoming a popular choice for working professionals.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(108)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Smart Desk

This desk was a present for my son in Nottingham who has now been working from home for the past three years. He advised me that the smart desk is a vast improvement on his old desk especially the stand up function which he tells me helps his whole posture enormously.

28 maart 2022
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Antwoord van My Smart Desk

Great to hear, thanks for your feedback Alan!

Beoordeeld met 5 van de 5 sterren

Fantastic product

Fantastic product, easy assembly and super fast delivery. Highly recommend.

8 maart 2022
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Antwoord van My Smart Desk

Thank you for the lovely review Kristina. Enjoy!

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

Beautiful desk, very fast delivery

Beautiful desk, and very easy to put together. It is exactly what I wanted, as it also has a drawer for pens, and even has a wireless phone charger. It feels very solid, it's slick and beautiful.
Very pleased!

8 maart 2022
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Antwoord van My Smart Desk

Wow what an incredible review! Thank you so much!

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

Beautiful quality, well made adjustable desk

Really brilliant and really high quality height adjustable desk. The motors to raise and lower the desk are really smooth and quiet, and the USB ports and wireless smartphone charger are really useful.
Super easy to assemble and really quick delivery. I'm absolutely delighted with this desk.
My only gripe is that the DHL delivery guy dumped the boxes in a communal foyer instead of my front door. I had to run out and drag him back from his van as he was about to drive off to ask for his help. Really unimpressed with DHL, but I absolutely love my new Smart Desk!

28 februari 2022
Review zonder uitnodiging
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Antwoord van My Smart Desk

Thank you for the great review on your My Smart Desk.
We apologise for the courier service and we will mention this to them. Thank you

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

Beautiful quality, well made adjustable desk

Really brilliant and really high quality height adjustable desk. The motors to raise and lower the desk are really smooth and quiet, and the USB ports and wireless smartphone charger are really useful.
Super easy to assemble and really quick delivery. I'm absolutely delighted with this desk.
My only gripe is that the DHL delivery guy dumped the boxes in a communal foyer instead of dropping the boxes off at my front door. I had to run out and drag him back from his van as he was about to drive off and ask him for assistance and get his trolley out again to delivery to my front door (which was an extra 20 meters away and involved 4 x downwards steps. I would have really struggled to get these to my door as they are really heavy. The attitude of the driver was poor - he said he only had to drop these off to my property, and I had to argue with him that where he'd dumped them wasn't my property, but a communal foyer. He'd even taken a photo of this communal entrance as "proof of delivery" while a neighbour held the door open. Really unimpressed with DHL, but I absolutely love my new Smart Desk!

28 februari 2022
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Antwoord van My Smart Desk

Thank you for taking the time to write such an incredible review about your order.
We apologise for the courier service and we will mention this to them. Thank you

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, fast shipping. Would have liked to have purchased one of the electronically height adjustable desks but sadly bit too wide for the space I have available, but the Folding height-adjustable laptop desk a good compromise and more sturdy than I imagined it would have been.

13 februari 2022
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Antwoord van My Smart Desk

Thank you for an amazing review Kyle. We are so happy to hear you love your purchase!

Beoordeeld met 5 van de 5 sterren

I bought the small folio desk which is…

I bought the small folio desk which is excellent, the delivery was held up by parcel force but once I contacted Smartdesk they sorted it out very quickly . Definitely a good company to deal with

13 februari 2022
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Antwoord van My Smart Desk

So nice to hear your review of our customer service team! I will ensure it is passed onto them. Apologies for the delay with the courier however we are glad it finally reached you.

Beoordeeld met 5 van de 5 sterren

Super fast shipping and desk was good…

Super fast shipping and desk was good quality. East to assemble.

13 februari 2022
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Antwoord van My Smart Desk

Happy to hear you found the desk easy to assemble! Enjoy and thank you for the great review.

Beoordeeld met 5 van de 5 sterren

Came on time

Came on time, easy to put together, works very smoothly.

7 februari 2022
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Antwoord van My Smart Desk

Amazing to hear you are enjoying the product and delivery to assembly when well for you.

Beoordeeld met 5 van de 5 sterren

Excellent small laptop table

Excellent small laptop table. Delivery and packaging were first class.
Table was much better than I had hoped, easily stored and takes only a few seconds to set up.

31 januari 2022
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Antwoord van My Smart Desk

So happy that the product was suitable for your needs Lawrence! Thank you for the great review.

Beoordeeld met 5 van de 5 sterren

Better than Expected.

Fantastic service. Delivered in a timely fashion and easy to understand instructions that made assembly straight forward. Feels very sturdy and looks better than expected. Well pleased.

28 januari 2022
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Antwoord van My Smart Desk

Thank you for your great review Steve.

Beoordeeld met 4 van de 5 sterren

I am happy with the desk

I am happy with the desk. The only thing I would say is the power lead is stupidly short. Unless you’ve got a plug within 30cm of where the desk is you will need an extension cable to be able to use the full height of desk.
It’s was easy to build and seems to be sturdy.
Lastly - many comments about delivery time. Even though the website said in stock they did not dispatch next day as the website claims - if your not in a hurry then You won’t go far wrong buying one of these.

21 januari 2022
Beoordeeld met 4 van de 5 sterren

Great product at this price point!

It took a while to arrive but the company communication was very clear updating me on the shipping delays affecting most products made in China. My first desk top arrived with a broken top thanks to the Courier company but the My Smart Desk Customer support team organised the quick delivery of a new one and collection of the broken desk. My desk works well and is a great option for a standing desk at this price point.

11 januari 2022
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Antwoord van My Smart Desk

Thank you for your honest and kind review Rich. We appreciate your kind words for our team who quickly rectified your issues. Thank you again

Beoordeeld met 4 van de 5 sterren

Long Shipping but great product.

Apart from a lengthy shipping delay, the desk is fantastic and is great asset while working from home. Could have done with some more cable ties to allow a neater cable setup for the desk's own power or power to a monitor on the desk.

However the desk is itself is a good price and functions great.

28 december 2021
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Antwoord van My Smart Desk

Again apologies for the delay in getting your My Smart Desk to you Ben. Thank you for the honest feedback.

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

I am really peased with the desk

I am really peased with the desk. The constrcution is really substantial, the quality first rate and required only a small ammount of assembly.

25 december 2021
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Antwoord van My Smart Desk

Lovely! Thank you for the great review. Enjoy your My Smart Desk!

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

A super product at a fabulous price

A super product at a fabulous price.
Excellent service and top communication from the team. A really good buy.

18 december 2021
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Antwoord van My Smart Desk

Amazing that you love your My Smart Desk Paul! Always here to help if you need us.

If there are any queries or support-related questions you may have, please feel free to get in touch via email at info@mysmartdesk.co.uk or by using the contact form on our website here: https://mysmartdesk.co.uk/pages/contact-us, and one of the team will be in touch as soon as possible.

Beoordeeld met 5 van de 5 sterren

Love my Smart Desk!!

Love my Smart Desk!!! Great for working from home and being able to raise so not sat down all day! Being able to make notes on the desk is so handy as is the charging points for phone etc.
I took a chance and ordered really early so got a great price. Delivery was delayed but was kept up to date by the friendly company.
Very happy.

8 december 2021
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Antwoord van My Smart Desk

Glad to hear such a great review Cathy! We hope you continue to enjoy using your Smart Desk.

Beoordeeld met 5 van de 5 sterren

A great desk very organised in what I…

A great desk very organised in what I needed. With my old desk I found myself storing other essentials like pens and post it notes on my coffee table however with this deal everything is so organised and the space is just right for me and my use. Perfect.

3 december 2021
Review zonder uitnodiging
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Antwoord van My Smart Desk

Thank you for such a great review Andrew, we really appreciate it. Stay safe!

Beoordeeld met 2 van de 5 sterren

below average experience

Order was delayed for a long time. There were defects in the surface, visible from above. Needed to repair the USB (not a big issue in itself). Raised with customer service (who were very nice and reactive) and the option was to send it back, which was incredibly inpractical and I would have had to pay for the postage, I got the impression this was the intention of the message to get me to accept the desk as is, which worked! Fair play. I was hoping for some level of refund for an imperect product that was delayed for a long time.

Speaking with cutomer service to discuss and hope for at least a discount on a 2nd order (and hopefully better experience) for my mother- as I actually love the desk and benefit from the design, I learned that my model is already out of date and there was a newer one available. Thanks very much for sending me the old one!

1 december 2021

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