My Supplement Store Reviews 

Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called again 09/16/2026 was on the line waiting for someone to answer and no one did. Completely terrible service. I want to return an item and get my money back and the only options this company has was credit for store or replace the item. I WILL NEVER BUY FROM THIS PLACE AGAIN.

Ordered my vitamins… took weeks on weeks to get them with zero updates. Finally arrived weeks later and UPS wanted another 50$to give them too me because of tariffs … was neverrrrr told that ahead of time. Will not be ordering from there again

Fast, efficient, and professional, from order to delivery. unfortunately, only downside was the lack of communication regarding the order status, but otherwise everything was perfect. thanks

I ordered turmeric and paid for 2nd day air. It's now 5 days later, never received it. It cost $16.50 for 2nd day air. The supplement store refuses to accept any responsibility, absolutely none. They're blaming ups, stating in their response to my several emails that it's just not their fault and no, they will not refund shipping. I use/ need turmeric for my back and leg pain. Now I've called and continue to wait for a human and I just keep getting a recording stating " your estimated wait time is 1 minute ". I no longer trust " trust pilot ". This place is very clearly not to be trusted. I would like to add that i saved my receipt to my home screen and it is now blank. Something is very wrong with this company and I will continue to get my money back.

Easy process and fast delivery reputable products

Awesome service

Placed an order last week the product stated it would ship that day. A week later I call to find out the product is out of stock. Now their website still shows in stock, but they still do not have the product. Crappy business practice.

Got my order on time and it's just what I ordered. I highly recommend this company

Me encanta comprar mis suplementos aquí, llevo algunos años comprando varios productos y la verdad siempre me impresionan, el envío es rápido y con link de seguimiento, si quieres llegar a otro nivel te lo recomiendo mucho.

There was an issue with the delivery of my parcel (Royal Mail’s fault) Having emailed my Supplement Store, Sam was on the case immediately and resolved the issue in an efficient and friendly manner.

I placed my order four weeks ago and tell now I never received my package. Every time I call their customer service they say, I must wait I’ve been waiting for a month so far and still nothing.

I made a order on Feb. 17th. On Feb. 27, I had to contact to see where my order was cause I have not received it! They said they was out of stock on the order, but never contacted me to tell me or anything, plus took my money! Very unprofessional! Will never use again!

Overall very satisfied with my experience. From the beginning to when my two supplements arrived. Looking forward to purchasing again once I run out. Thanks!

Authentic products, really good customer service and exceptionally professional..abd above all fast shipping

Quick delivery !!! No problems at all !!!!

really bad service. No updates regarding my delivery I tried to complain on the website that I hadn't received the goods until now. Very disappointing.

Best Deal I found, ordered early and arrived before I ran out of My supplements.

As another customer shipping information isnt accurate my order isnt shipped and waiting for updates for days now. Lack of transparency about shipping process. Last time that I loose money and time ordering with you!

Very competitive pricing on top brands. Some cheapest I could find.