Hi I find My Vehicle very accurate, consistent and helpful in their response when contacting them as regards any if there services or information required I sent an email asking had I any free... Toon meer
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From the moment Rory Kavanagh "entered the building", his attention to detail, due diligence, quick and thorough responses are second to none. No matter what my query - small or large - he gives it... Toon meer
Bedrijf heeft geantwoord
The report was inaccurate and missed an insurance write off flag. This was picked up by another search on a different platform. The only info I got was that the tax was run out. With an error of... Toon meer
Bedrijf heeft geantwoord
Called about 2 minutes before closing. Justin could not have been more patient and helpful. He helped me so much, shared great knowledge, & gave me some very good & useful advice. Was incredibly grate... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leading provider of Car History Checks, Valuations & Reports on Irish & UK registered vehicles. Only we provide Damage Alerts. Click now for a full vehicle history check.
Contactgegevens
Damastown Close, D15DC03, Dublin 15, Ierland
- +353 (0) 1 9121205
- marketing@myvehicle.ie
- myvehicle.ie
3,7
Gemiddeld
143 reviews
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Very Poor
Terrible review issued with hidden costs everywhere - If this check flags any issues it looks for additional payment to see the flagged issue. The information provided is very poor. DONT USE THESE...much better car check sites available. After using these I had to go and use another car check which was head and shoulders ahead of these, My only regret was using this site first as I ended up paying a secondary car check site to get adequate information.
The attitude in the below response just show cases the caliber of company that this is. Maybe instead of responding with obnoxious responses, work on improving your site to be in line with your competition.
5 januari 2024
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Hello James and thank you for taking the time to review, although, we feel that this is actually not only an unfair comment but incorrect. There are absolutely no hidden costs in a vehicle history check and so we are not sure what you mean by this? If you are referring to a prompt to run a finance check on the vehicle, this is not in any way a 'hidden cost', in fact purchasing a vehicle that is under finance could land the purchaser of that vehicle with huge costs. You purchased a UK Car History Check and not a full check. Also, we do not create the record but can only compile reports based on the data that is made available for any given vehicle. In this case, a report can only be based on data available in another jurisdiction (GB). The information provided is certainly not 'very poor' as you contend and is comparable to any other history check supplier. We know this as our parent company provides the same data to the entire automotive industry, including, all insurers, motor assessors and major banks. We are sorry to hear that your personal perception of the report didn't match your expectation and we have no control over this. We can only provide you with what is available for this vehicle from official and authorised sources in Great Britain, and we cannot embellish the data as the vast majority of our customers and clients can appreciate. Best regards.
I was relieved to find that car had…
I was relieved to find that car had outstanding finance and I did a car check for €15.
10 november 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for taking the time to leave this review, it is very much appreciated.
100 % must do before buying a car
27 november 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for taking the time to leave this review, it is very much appreciated.
Most Genuine Car History Check In…
Most Genuine Car History Check In Ireland,Decent Quality And Good Value For Money.
1 december 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for taking the time to leave this review, it is very much appreciated.
A waste of time
I asked my vechile .ie to do a vat and customs check on a car I was importing from Northern Ireland. The information they gave me was wrong, which caused me countless hours of stress over the following couple of days. I even rang them to clarify the report and I was promised a phone call back on a couple of occasions..Needless to say the call never came..I did however buy the car and no vat or customers was payable.
6 november 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
We are very sorry to hear about your experience. Can we ask that you send an email to support@myvehicle.ie with the registration or reference number provided, so that we can trace your report, review it accordingly, and respond to you directly concerning this matter?
Utterly useless service
Utterly useless service
Basic at best no real valuable information in the report and they charge a lot for this !
Honestly it's not even worth trying this so called vehicle check as you will be left totally disappointed
Best avoided and save the 30 odd euro for something that's worthwhile
i see myvehicle have replied looking for the ref number well i have spoken to myvehicle on numerous occasions and also emailed why after 2 months are myvehicle now looking for the information i have already supplied numerous times to them !
my original review still stands terrible service best avoided
9 oktober 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
We are very sorry to hear about your experience. Can we ask that you send an email to support@myvehicle.ie with the registration or reference number provided, so that we can trace your report, review it accordingly, and respond to you directly concerning this matter?
Utterly pointless, expensive exercise
Utterly pointless exercise. Ran an Irish car check on a 161D reg. No mileage history information available- this car is an import. Silly me. I assumed that a €34 top-of-the-range check would provide a bells-and-whistles report.
No. Just the Irish history - which is zero.
Rang up and asked if they expected me to pay again for a check on it's UK history. Was told there was no UK history available for this car.
How do they get away with this s$$t?
In response:
I did state that I purchased an Irish report. What else would I request with a 161D reg.?
Given that you were aware that the car was a recent import, why would you charge me €34 for an utterly worthless report and not offer a refund when I phoned?
You say the car was registered in Germany but the reg you gave: three digits - two letters - four digits does not concur with standard German reg format.
Indeed the "Market Destination and Country of Registration:" is BLANK!
It seems I'm not the only one prone to errors, but then I'm not charging for the information.
I was incorrect in assuming it to be a UK import but, given that it is right-hand-drive, I'll forgive myself that one.
My point is that you have charged me top whack for a car 'history' that consisted of two weeks sitting in a dealership in this country. There is nothing of value to a person considering buying a 7+ year-old car.
You may consider that to be a reasonable proposition. I do not.
TO SUMMARIZE:
● The initial reg search page gives no indication that the car is an import, nor does it suggest that an Irish-only history might be inadequate.
The next page up is the payment page!
●The initial search page states that they have 'over 40 pieces of information about THIS car - NOT TRUE!
● The 'Myvehicle Team' claim that their report states that the car was first registered in Germany - NOT TRUE.
●They also claim that it is appropriate to charge €34 for a history that amounts to a record of all that might have happened to a car whilst sitting in an Irish dealership for the past two weeks.
I'll leave that to your judgement.
All this could have been easily resolved by a clearly justifiable refund - tells you a lot about the kind of people you are dealing with.
PLEASE NOTE THE FAILURE TO RESPOND TO MY REBUTTAL
6 oktober 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Hi Desmond,
The statement you made is simply not correct and any perception you may have is not based on any mistake on our part but based on your own choice of report. You purchased an IRISH car check, for which you received the Full IRISH History Check of the same vehicle, any other expectation you had were simply incorrect.
Now, the information that we supplied you within your Full Irish vehicle history check covered the following information:
1.Vehicle ID Numbers & Documentation which are vital when verifying the authenticity of the vehicle.
2. Vehicle Status which disclose if the vehicle was ever written off, damage alert, taxi, change in engine number and colour.
3.Number of registered owners, owner category and the purchased date.
4. NCT & Road Tax data which discloses NCT expiry data, NCT expiry history, road tax expiry date and road tax expiry history.
5. Imported data on whether the vehicle was imported or not.
6. Date of first registration in Ireland.
7. Recorded Model Modifications which highlights model changes and face-lift introductions for this particular vehicle model type.
8. CO2 rating and a full list of running costs for this specific vehicle.
Vehicle Running Costs
9. NCT Statistics
10. Euro NCAP safety data on the vehicle which includes Adult Safety, Child Safety, Pedestrian Safety and Safety Assist Equipment
Previous Enquiries
11. If there is Finance owed
12. Auction Data
13. Current valuation
This type of data is vital first step information, but it can never be substituted for physically inspecting a vehicle both mechanically, bodywork and general wear and tear, which we would class as a vital second step when buying a used vehicle
Its mentioned in the report that the vehicle is imported from Germany, the previous car registration number is also mentioned. Date of first registration in Germany and Ireland, both are mentioned. We do not have any data of the vehicle being registered in UK, so we cannot provide you its history. We would like to remind you that we do not create the data but compile reports based on pre-existing data from a great number of sources.
MyVehicle.ie does check every vehicle for mileage but it does not guarantee that every vehicle actually has a mileage record. This is also the case with all vehicle history check suppliers and we are no different.
As you will notice from the report, this car has just been registered in Ireland (26-09-23) and it would not have necessitated a digitised record of mileage as this normally happens when a vehicle changes ownership and is sold on by a dealer who will then record mileage as a member of the trade. As such, our extensive databases have not returned any other recorded readings for this vehicle.
MyVehicle.ie currently have a mileage database of over 10 million mileage readings on over 1.2 million unique Irish vehicle registration numbers and running into hundreds of millions of
UK reading. MyVehicle.ie seeks to provide our customers with the best service possible and
we hope that we have answered your unjust claims.
Best Regards
MyVehicle Team
Hi used that site last night as I had…
Hi used that site last night as I had vrt this morning must say I didn’t get value for money. The price I got was no way near to what the vrt was. So don’t think I would use the site again a there’s no point or benefit to it
3 april 2023
Review zonder uitnodiging
Antwoord van MyVehicle.ie
We are very sorry to hear about your experience. Can we ask that you send an email to support@myvehicle.ie with the registration or reference number provided, so that we can trace your report, review it accordingly, and respond to you directly concerning this matter?
Don't even think of using them
Don't even think of using this lot. As per previous reviewers, their data is invention. I've full reports from garages and inspections to disprove their data but they refuse to even talk with me. Their operator Vlad is possibly the most obnoxious person I've met, refused to advise me and refused to put me through to anybody else. Talking over me continuously with "Buy another report" or "email us". I'm certain the senior person either won't reply to thus or give a huge reply attempting to justify. But no matter what, as with other reviews it's all lies.
Edit as requested: Myvehicle refused to give an explanation why a car I have owned for 20 years suddenly had it's mileage bumped up by 100000 miles and they refused to help or do anything about their rogue agent who did it. I know this because I bought a review of my own car so their assertions in their response are false. In fact their response is like their report, lies and fabrication. Are they so stupid that they can't see that I'd have to have bought a report to know that the report is lies. What a contrast between this company customer service and others.
1 december 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Hello Andrew. We must say that your feedback is quite harsh and unfair as you are in actual fact not a MyVehicle.ie customer, and so we are perplexed as to why you have left your comments? As a company, we always strive to present the highest service standards to our customers. We refute any such claims you have made. Your comments are grossly disproportionate to the facts and misrepresent what you may have perceived happened. It is a pity that the offer of assistance was not fully understood to your satisfaction. We are sure it can be appreciated that we can discuss a report with the customer who purchased the report, but a registration number was not presented to us at the time of your call to check even the vehicle in question so as to give a considered response after a review of the issue presented, in this case, a mileage discrepancy on a vehicle, which in the vast majority of cases can be rectified and amended after investigation. Subsequently, after the registration number was disclosed to us, we discovered that a MyVehicle.ie public report was never purchased by a member of the public for this vehicle and we have no record of any report purchased by a MyVehicle.ie customer. The fact remains, you are not a MyVehicle.ie customer, have not purchased a report and no MyVehicle.ie report exists for this vehicle. We would therefore ask that you remove this review. To all our polite customers and readers, we would say that comments like the above do not alway represent the facts.
car was reg was incorrect over a year out
car was reg. in 2017 they started the report from 2016 so the car was showing mileage as incorrect even then they had nothing incorrect plate change etc do not use waste of money. i have asked for a refund let see how that goes
4 oktober 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Hello David.
As you can appreciate, our reports contain the history of the vehicle as a digitised record. We do not create these records as they originate in a different jurisdiction and from multiple trade sources but we compile reports based on the available information contained in our databases.
There were 2 cherished plates on the car which didn't appear in the MyVehicle report so as a result, the incorrect mileage came from these other plates. It is related to what is known as a ‘cherished’ reg or personalised reg plate issue which is common in the UK and known officially as a plate transfer.
We are therefore satisfied that this vehicle is now clear of discrepancies. An updated report has been re-sent to the email address you provided during the purchase process.]
The information that we supplied you with your vehicle history check covered the following information:
Vehicle ID Numbers & Documentation which are vital when verifying the authenticity of the vehicle.
UK Finance Outstanding
Vehicle Status which disclose if the vehicle was ever written off, stolen, damage alert, change in engine number and colour.
Number of registered owners, owner category and the purchased data
Imported data on whether the vehicle was imported or not.
Euro NCAP safety data on the vehicle which includes Adult Safety, Child Safety, Pedestrian Safety and Safety Assist Equipment.
Recorded Model Modifications which highlights model changes and face-lift introductions for this particular vehicle model type.
CO2 rating and a full list of running costs for this specific vehicle.
Vehicle Valuation
Reports are made available to the recipient immediately after payment and there are multiple data points that all have a value. The report is not predicated on any one particular data set as the report will contain a lot of information apart from the particular aspect that is queried. As we mentioned previously, we do not create or make up the data and we are not its originators. We compile reports based on data from many sources. These sources may sometimes contain discrepancies but these can only be resolved at the time of report generation and subsequent query.
You can review our refund policy here; http://www.myvehicle.ie/report/tc
We hope this has answered your question.
.
No Nox Data
I wanted the Nox. It was not included. Complete rip off I want my money back.
23 september 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for sharing your comments. This is a 2003 Toyota Yaris, almost 20 years old. Focus on NOx emissions has only been around for the past few years and in particular since the Emissions scandal in 2015. NOx values can be found on the V5C documents of newer vehicles, but certainly not on vehicles this old. You will find that Revenue would not have a NOx value for this car and that is why they require this information at a VRT Inspection in documentation. If this is not provided, they will charge the maximum which is €600 for petrol vehicles and €4,850 for diesel engines. This is actually what the report showed, which is the estimated maximum NOx charge of €600. In fact, establishing the NOx value on this particular vehicle by an emissions test could very well cost a large percentage of the value of this car.
Paif €60 for 3 reports
Paid €60 for 3 reports. Phoned up because promotion codes were not working. Got abused on the phone by a rude member of staff who loved repeating my name back to me. Unprofessional childlike behaviour by the operator, I would not recommend them.
20 september 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for your review and we are sorry you feel this way. A customers name being used when addressed, is normally construed by most customers as polite, cordial, respectful and professional, certainly not done with any bad intent. If your perception was that this was rude, somehow, we can only apologise, as this is certainly not how our service is ever presented to our customers, and we are perplexed it was taken in such a way. It can be frustrating when a customer has an issue or problem inputting promo codes etc. or doesn't understand processes, but we can say that the issue was easily resolved and you received your reports as requested. We wish you best regards.
Used the service many times, very happy with the service, I’m big on customer Service and they certainly didn’t disappoint.
Used the service many times,
22 juli 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you David for your review. We are always striving to make our service experience better each time for our valued customers, and so we greatly appreciate your positive comments. Have a great day and best regards!
Review from someone with a car addiction.
I have used myvehicle.ie several times before buying a vehicle and it has saved my bacon before.
The staff are very friendly to deal with and I currently use no other service other than myvehicle.
22 juli 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for using our services again and for your kind comments James. We are happy to be of service.
Excellent website to use if your…
Excellent website to use if your thinking of buying a used car. Fantastic history and finance checks available on this site and I will definitely recommend this service to friends and colleagues to save them both time and money 100 % 😊👍! Keep up the good work lads!!!!!
21 juli 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you Ciara for an excellent review and a positive thumbs up!. We always strive to provide a great service to all our customers.
Fantastic service definitely recommend…
Fantastic service definitely recommend great peace of mind
21 juli 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for a fantastic review Nicola. We always love to get positive feedback from our happy customers. Best regards!
Antwoord van MyVehicle.ie
Thank you so much Gillian. We are happy that you found our services useful and value your positive review.
Great service and happy with my report
Great service and happy with my report, thank you
12 juli 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you Nazar for your positive review and we are glad you were happy with your report. Happy Motoring from the MyVehicle.ie Team.
Bought 7.5 euro report and found it…
Bought 7.5 euro report and found it useful and easy to understand.
11 juli 2022
Review zonder uitnodiging
Antwoord van MyVehicle.ie
Thank you for taking the time to share your rating with us and we are glad that the report was helpful. Warm regards.
Antwoord van MyVehicle.ie
Thank you for taking the time to share your experience with us, we really appreciate it. Warm regards.
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