Why even have a helpdesk or WhatsApp
Helpdesk employees who barely speak English, let alone Dutch. They will NOT help you but tell you ‘QR code’ over and over again.
I pay the fare for a full day, and was okay to pay it again to get entry 20 mins ahead of the actual booking, but it didn’t work with several accounts or by extending the booking. Which I only found out after trying to contact the helpdesk via WhatsApp.
When contacting Vicky through it took more than 2 days to get a 5 word reply, only after asking for a follow-up.
It’s supposed to be convenient, but next time I’ll definitely use parkbee.








