Nakedwardrobe Reviews 

DO NOT ORDER FROM HERE. I placed an order with naked wardrobe using a 20% discount code it was successfully applied on their website however I received an email confirmation saying they were billing me for the full amount without the discount code?? I emailed them and they said they couldn’t do anything about it. I guess this company likes to take your money without your consent first and LAST time ordering from them. They didn’t even offer to give me store credit or anything just said “sorry”.

I ordered 3months ago from dubai
No shipment
No package
No info
No call
No reply to any email
No refund
No cancellation
No apology
UNBELIEVABLE!

I have been a long time customer and shipping was always fast. I placed on order on the 6th of dec for a dress for NYE. 10 later dress never shipped no reply to emails. Then I got a DM back saying it wold ship in 48 hrs, then I get an email saying they canceled my order no reason behind it. I really wanted this dress so I reorder... Then I get another DM saying the dress was damaged, then another saying its shipping out the next day. 5 days go by no shipping still.. its now the 18th, then they tell me 48 hours again. I waited again nothing, I asked to cancel and they tell me "we will cancel this one time as a favor to me" as of today no email of canceling or refund..... I think im going to report them as fraud to AMEX. OVER IT. LOST ANOTHER CLIENT.

For the price being paid the quality of the items are quite nice. my friend ordered and i was able to try her pieces so i got to feel the fabrics and try sizes before ordering mine. I had to size up to Medium (normally I am Small or sometimes XS).
I have yet to receive my order it has only just been shipped out (2.5 weeks after placing my order) so i suggest that you order well in advance because the shipping service is so horrible. my friend also said it took about a month to receive her package and once it left the states (to come to Canada) there was no shipping info available it just showed up a week later.

Their customer service is awful. Have made numerous mistakes with my orders. Because their phone number means nothing and they don’t return emails you can’t get a refund to save your life. I would give WiSh and Shein better scores than this place.

Terrible customer service. Ive been trying to get in touch with them for over a week. The items are small. Quality isnt that great.

Items run extremely small and no exchange can be made . If the item isn’t true too size then in my opinion such policy shouldn’t be in place . Customer service isn’t helpful at all . I didn’t love fabric as well .

I love naked wardrobe!! The clothes are amazing. All the fabric is really flattering. The styles are timeless and can be worn over and over again by layering it with a duster or wearing a different top. Customer service is excellent! I’ve never loved the idea of shopping online because I can’t try the clothes on but naked wardrobe makes it easy because what you see is what you get. The clothes don’t shrink when you wash them. The clothes are neatly wrapped with tissue paper and a thank you card when you receive your package; it’s a nice personal touch most companies stopped doing a long time ago. I’ll never shop anywhere else again!

I’m giving two stars due to the shipping process. There is no option for expedited shipping. Also, there’s no way to talk to a customer service rep via telephone. I would love to purchase two sets from Naked Wardrobe but I need them by Saturday and with no expedited shipping options or a way to place an order via telephone, you’ve lost a sale. Maybe working in enhancing the customer service and shipping options will help. Disappointed.

I don't understand the reviews on here knocking the quality of the clothes. Considering how affordable the items are I'm always very pleased with everything I've received. Most items are double lined or great fabric, my white dresses aren't see through. They do constant sales and always post coupon codes. I've never had to return anything so I've never dealt with their customer service. This is one the only online stores I always have luck with and never have to return anything. They ship promptly and cheaply (in the US I think it's $5). I will be placing my 8th order this week.

I kindof wanted to give 3 stars because I like the dress but the quality of the fabric they use is so awful, it started balling under my arm where my arms rub because obviously I’m not a statue, their customer service is amazing they refunded me so quickly but living in Australia the price conversion plus shipping it was really disappointing

They are amazing! USPS tossed my package at my back yard and my dog ate all clothing and they shipped everything new again to me. It’s not the first time that I order with them and I’m always happy with everything, clothing, customer service, quality.

They NEVER EVER fail me!!! Always on point! Thank GOD for Naked Wardrobe!!!! Everything looks exactly like what you see online!! Prices are great!!!

Worst customer service! Period!

Hmm.. I didn’t have a bad experience with the quality of the clothes as i think for the price it’s better than most.. in regards to the customer service.. wow like most posts on here yes it’s terrible. I don’t want to go on too much but if you’re planning on purchasing from here be cautious. Also buying from the U.K expect another shipping fee after the item has shipped!

Terrible quality of clothing and terrible customer service. The dress and bodysuit that I had ordered were PRECISELY shipped to me in the wrong size. Initially I was not bothered by that, I understand that mistakes can be made. I reached out to them and they truly refused to acknowledge the mistake. They refused to exchange the dress and bodysuit for the size I had ordered based on terms and conditions only they could justify. I will never shop here again. Thank you Naked Wardrobe for turning me away. If you had better customer service, I would gladly continue to make purchases (also, with great customer service you could probably get away with your terrible quality of clothing.)

This "company" will not last. They do not understand that the content of a consumer generates the greatest revenue.

I ordered on the 4th of July with a promo code, they charged me full price and refused to refund me the extra charge. Have you noticed they never keep the pictures with their promotions? Yeah that’s why I couldn’t prove I used their code on time.

I emailed this to them I didn't feel like retyping it. I am 5'7 133 lbs my bust is 36 b in my waist is 26 in. Idk my hips or anything. I ordered the work it out shorts / no Oh so tight shorts in a small, a pair of leggings and work it out shorts in a medium and all my tops in a medium. I will say if your titties are any larger than mine buying the short crop tops is v risky but mine fit perfectly in the tiny crops as long as I didn't wear a bra but like free the nipple am I right? Okay this was my email to them---- Originally I had bought these items on good faith, but I began worried after reading the reviews online. I was worried I wouldn't recieve the items, I started panicking that the items wouldn't fit, or they'd be awful quality from all the poor reviews online. I ordered my items Sunday February 25, they had been sent Tuesday February 27 and received them Thursday March 1. I am utterly shocked!! Even with companies I trust I've never received a packed so promptly. The fact that you guys replied to an email within 2 days is absolutely amazing! I received all my clothes (I ordered 8 items). My size ran out online I I sized down for two items because I still really wanted them. I became so panicked thinking they would be super tight and uncomfortable. When I received the package I was so absolutely pleased!!! The clothes fit amazingly! They're all exactly as pictured! Everything came on the right size. Ugh I'm just so absolutely pleased with your company! You've got a returning customer!!! Can't wait to shop from you guys again!!! Thank you so much

So I’ve been shopping here for a couple of years. Hopefully my review helps them fix some of the issues that could make this company better. Their standard “NW” bodysuit or midi or sets are on point. Anything else you buy on the site is taking a risk in terms of quality. I’ve received great and so so great quality items that aren’t their standard material. My biggest complaint is shipping. I‎f you order on a Monday, your items may not ship until Thursday or Friday. Other retailers often have your items shipped the next day if not the same day. There isn’t an option for express shipping. You could at least have that option for people who need items quicker. Finally, if you order an item with a discount code you cannot return I‎t. I think that is the biggest problem. I understand actual sale items not being returned, but using a coupon code and no return is unusual.