Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Toon meer
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.
Contactgegevens
Building 500, Discovery Park, Ramsgate Road, Sandwich, CT13 9ND, Kent, Verenigd Koninkrijk
- 01304746003
- j.faulkner@naqua.co.uk
- naqua.co.uk
4,2
Goed
60 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
speedy despatch
24 juni 2026
Great product easy to administer
Great product easy to administer, works well,
Product was dispatched and delivered with in a couple of days
19 juni 2026
I have not received my order.
18 juni 2026
Antwoord van Naqua Ltd
HI Elizabeth, please accept our apologies, there was a technical problem with this specific product transmitting to the delivery company on our website. The product is being sent out to you today, and I will be in touch with you via email
Very fast and straight forward service.
Very fast and straight forward service.
Had to upload a prescription and this was handled quickly and efficiently.
29 mei 2026
Delivery was as stated could not fault…
Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of drops needed would make this even better. just a bit worried I'll drop to many drops needed trying to hold a budgie while using the bottle is quite hard to make sure only right amount comes out. id deffo recommend using product and as mentioned delivery was spot on. thank you
10 mei 2026
Sold a product on Amazon that damaged a leather sofa.
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back peddled on the offer and refused to pay. This is going to be escalated and the cost will be doubled for the company.
4 mei 2026
Review zonder uitnodiging
Antwoord van Naqua Ltd
This review is false, and the content of this review is incorrect.
Would definitely recommend
Easy website to use, prompt delivery, good product at a good price would definitely recommend.
27 februari 2026
Very good customer service
Very good customer service , ordered wrong product and they were so helpful znd immediatly sent the correct product
29 januari 2026
Piggy and Hamster mite treatments
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount you get as opposed to pre-measured pipettes. My critters have never shown any adverse affects and I am sure they feel happier after being treated. I only tend to use the drops when I suspect any issues.
30 januari 2026
Quick service
7 december 2025
Amazing service
Amazing service. The item was delivered the next day, no messing around.
31 oktober 2025
Happy with the product came really…
Happy with the product came really quick will buy again
28 september 2025
Products delivered in a timely manor
Products delivered in a timely manor. Good customer service.
19 augustus 2025
I never received my order
I never received my order, it was impossible to try and contact anyone at Naqua to discuss. Had to request a refund via PayPal.
22 augustus 2025
Fantastic product
Speedy delivery of an excellent product. My chickens suddenly had mite and this just did what it said. I would thoroughly recommend ' it does what it says '.
2 augustus 2025
Reliable supplier, great customer service.
We were facing another frustrating shortage of flystrike prevention products in the UK just as the peak season began. Thankfully, Naqua had stock readily available and delivered the product the very next day — enough to cover our patients for the entire summer season.
The ordering process was quick and easy, and the value for money was excellent. Communication and customer service were outstanding, with Naqua even offering to set up a wholesale account for ongoing supply.
Their products are manufactured in the UK, which gives me greater confidence in a more consistent and reliable supply compared to competitors who rely on overseas production and distribution.
Highly recommend Naqua as a responsive, professional, and dependable supplier.
30 juni 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.