Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... Toon meer
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Lees wat reviewers zeggen
As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... Toon meer
Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.
Contactgegevens
Building 500, Discovery Park, Ramsgate Road, Sandwich, CT13 9ND, Kent, Verenigd Koninkrijk
- 01304746003
- j.faulkner@naqua.co.uk
- naqua.co.uk
4,2
Goed
60 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent service
Excellent service - courteous staff double-checking correct address. Ultra-speedy delivery.
4 februari 2024
Antwoord van Naqua Ltd
Thanks Gabrielle, I am pleased that we got your product out to the right place in a good time
First class company
Excellent, service from this company. Great communication. This company is really dedicated in what they do to care for the health of animals. Great product at a very reasonable price.
2 februari 2024
Antwoord van Naqua Ltd
Thank you Malc, this is so nice to hear, I will share it with the team, I am pleased we did well.
Antwoord van Naqua Ltd
Thanks Vanessa, glad we got your product to you nice and quick
Excellent and prompt ordering service…
Excellent and prompt ordering service as usual.
10 januari 2024
Antwoord van Naqua Ltd
Thank you Clare, we appreciate the great feedback
Amazing company
So we were contacted by this amazing forward thinking company who wanted to donate some medication to our guinea pig rescue. We were thrilled with the offer as we are completely self funded and so every bit of help is amazing and enables us to carry on helping these amazing little animals. We received the medication the following day, we were amazed. We can’t recommend this company enough, forward thinking, excellent communication, super fast delivery and have the animals heart at the forefront. Come on other company’s, take a leaf out of this fantastic company’s book!
5 december 2023
Review zonder uitnodiging
Antwoord van Naqua Ltd
Thank you Michele, we are so pleased to be able to help, and be a part of something so great.
Absolutely fantastic
Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to us as a self funded rescue and such a generous gesture from the company. We also couldn’t believe the amount they sent us! A box absolutely full of ivermectin, mange treatment and more treatment. Thankyou so much it made a huge difference to us and all our rescues in our care
14 december 2023
Review zonder uitnodiging
Antwoord van Naqua Ltd
Thank you Shelby, it's great to be able to get involved in such a great cause, it's our pleasure.
Excellent product and Over and Above Customer Service
I emailed a question to Naqua, I needed help and advice regarding my cockerel’s lice and mite infestation - and of course the hens in his flock who were also suffering. Despite it being past Naqua’s closing time Jason rang me straight away when we discussed my problem and he talked me through the treatment. I subsequently ordered the Invermectin and another medication (the name of which I cannot remember just now as I haven’t used any of it yet, just the Invermectin so far). He put my mind at rest and spent more of his own ‘off duty’ time to reply to further queries I had. I would have no hesitation recommending this company to people - they should buy their Invermectin direct through the Naqua website. I was very grateful to Jason and very, very impressed with the customer service he provided. My hens are so much better now having just had the second of the weekly spot-on Invermectin 1% treatments with one more treatment to go in a week’s time when hopefully the lice lifecycle will be completed and my hens will be protected from further infestations. I will always keep some Invermectin on hand - just in case.
29 augustus 2023
Antwoord van Naqua Ltd
Thank you for the incredible feedback
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