National Academy of Sports Medicine Reviews 

396
•
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The study modules and videos were very thorough. This was much more comprehensive than CPT certification programs I have done in the past and felt very prepared to train clients by the time I complete... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The certification test was not presented in the same context as the material. It was almost like I was trying to be fooled or tricked. It felt like some of the questions were not in the material at al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made a plan to become certified as a personal trainer. I researched the different organizations that have certification programs and decided on NASM as it seemed to be the most well respected. I pas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall great but if you have a family of 6 with work and life it become alittle overwhelming. The package deals are great but if you have a busy life already I think just focusing on one thing is the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling

Geschreven door het bedrijf

National Academy of Sports Medicine (NASM) is a globally recognized leader in fitness certifications, personal trainer education, wellness coaching, and evidence-based professional development. For more than 35 years, NASM has helped aspiring and experienced fitness professionals build successful careers through science-backed training programs, industry-leading certifications, and continuing education courses. NASM is best known for its proprietary Optimum Performance Training (OPT™) Model, a comprehensive training framework used by fitness professionals worldwide to improve client outcomes, enhance athletic performance, support healthy movement patterns, and promote long-term health and wellness. Our courses are developed using the latest exercise science research and are designed to help professionals deliver safe, effective, and results-driven fitness programs. Whether you're pursuing a Certified Personal Trainer (CPT) certification, expanding your expertise in nutrition, corrective exercise, wellness coaching, or performance enhancement, NASM provides the tools, education, and support needed to succeed in the fitness industry. Learn more at https://www.nasm.org


Contactgegevens

  • 355 East Germann Road, Suite 201, 85297, Gilbert, Verenigde Staten

  • nasm.org

4,2

Goed

TrustScore 4 uit 5

396 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(396)

324 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Some of the text was missing

Some of the text was missing, I wished the quizzes connected more with the previous chapter concepts since the final was incorporating it all

6 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Jacqueline,

NASM would appreciate the opportunity to learn more about your experience. Please get in touch with us at nasmcares@nasm.org and include "Trustpilot Review" in the subject line so we can assist you promptly.

NASM

Beoordeeld met 5 van de 5 sterren

I appreciaA Great Foundation for Fitness Educationte the well-structured…

I appreciate the well-structured courses, clear learning materials, and the opportunity to gain practical knowledge in fitness and sports science. NASM provides useful educational resources that help students develop their skills and better understand the principles of training and fitness. Overall, it has been a valuable learning experience.

30 september 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Aigul,

We appreciate the kind words and are glad we could provide you with a positive experience! We can't wait to continue to support you through our NASM community and with continuing education in the future.

NASM

Beoordeeld met 5 van de 5 sterren

user-friendly format of learning

As a busy mom with four kids and already working this was a great format. I really appreciate the learning style.

11 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Erica,

We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

NASM

Beoordeeld met 5 van de 5 sterren

Great certification to have

Great certification to have. I love the amount of varied classes they offer. NASM ONE is amazing and I’ve saved so much money utilizing that platform.

11 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Sandi,

We appreciate the kind words and are glad we could provide you with a positive experience! We can't wait to continue to support you through our NASM community and with continuing education in the future.

NASM

Beoordeeld met 2 van de 5 sterren

Horrible experience with NASM

Truly some of the worst customer service I have ever experienced. An NASM rep laughed at and threatened me over the phone regarding a name change request, while refusing to acknowledge the discrepancies in information candidates are given between NASM and their PSI testing center. At one point, I had an NASM rep arguing on the phone with a PSI rep because each party has a different understanding of the testing requirements. I had a separate PSI rep claim that the testing policy is "confidential." Go anywhere else for your certification.

11 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Alexandra,

At NASM, we aim to provide positive experiences at all times. Please get in touch with us at nasmcares@nasm.org and include "Trustpilot Review" in the subject line so we can assist you promptly.

NASM

Beoordeeld met 5 van de 5 sterren

Information dense

The amount of knowledge they’ve packed into the three courses I’ve taken are so well crafted and explained, it’s the best money I’ve ever invested in myself and my future.

10 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Joshua,

Your feedback is highly appreciated. Thank you for the review! We'd love to continue to support you through our community and continuing education in the future.

NASM

Beoordeeld met 5 van de 5 sterren

Easy to navigate the program with…

Easy to navigate the program with visual as well as audio options. Short quizzes and practice exams were very helpful.

9 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Myc,

Your feedback is highly appreciated. Thank you so much for the review!

NASM

Beoordeeld met 5 van de 5 sterren

text book…

The combination of a physical text book and on line with the addition of videos and podcasts made it less daunting

10 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Wendy,

Thank you so much for rating your experience with us so highly!

NASM

Beoordeeld met 5 van de 5 sterren

The National Academy of Sports Medicine…

The National Academy of Sports Medicine (NASM) provides an exceptional educational platform that challenges you to think critically, develop a deeper understanding of health and fitness, and build the knowledge necessary to help others achieve their goals. I highly recommend NASM to anyone serious about pursuing a career in fitness or expanding their knowledge of health and human performance

3 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Brandon,

We appreciate the kind words and are glad we could provide you with a positive experience! We can't wait to continue to support you through our NASM community and with continuing education in the future.

NASM

Beoordeeld met 5 van de 5 sterren

Incredible knowledge

Wow, learned a ton of knowledge already. Passed the CPT exam yesterday. Starting CNC and then CES. Renee Pickett was my initial contact, explained everything, and helped me get started! Highly recommend NASM!

10 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi James,

Thank you so much for leaving us a stellar review! We can’t wait to keep supporting your journey through our community and future courses.

NASM

Beoordeeld met 4 van de 5 sterren

Online course and testing

I like the online courses and testing. The manuals are well laid out.
I wish there was an option to print the manual as I find it easier to mark up a paper copy than using the tools in the course. Maybe I need to learn how to use the provided tools better.

10 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Misty,

Your feedback is highly appreciated. Thank you so much for the review!

NASM

Beoordeeld met 5 van de 5 sterren

It was very professional overall

It was very professional overall. One thing I had an issue with is I could not modify the test date after 24 hours so I was forced to take the test or forfeit time & money. I did pass the CPT but I didn’t think I was ready.

3 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Monique,

Your feedback is highly appreciated. Thank you so much for the review!

NASM

Beoordeeld met 4 van de 5 sterren

Great experience

Great experience. I got my certificate. Thank you

2 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Adriana,

We are thrilled to learn that you had a positive experience with us! We look forward to continuing to support you through our community and future programs.

NASM

Beoordeeld met 5 van de 5 sterren

This course was helpful and easy to…

This course was helpful and easy to complete.

9 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Isabella,

We are thrilled to learn that you had a positive experience with us! We look forward to continuing to support you through our community and future programs.

NASM

Beoordeeld met 1 van de 5 sterren

Your customer service is atrocious and…

Your customer service is atrocious and your guys lack of communication, ability to make processes clear, and hopefulness is near nonexistent.

6 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi Michael,

NASM would appreciate the opportunity to learn more about your experience. Please get in touch with us at nasmcares@nasm.org and include "Trustpilot Review" in the subject line so we can assist you promptly.

NASM

Beoordeeld met 3 van de 5 sterren

Your videos need to reflect the…

Your videos need to reflect the population. Use seniors as trainers and clients in the productions and in your voice overs. There is too much anatomical detail that seems very tangential to actual training. For example, the bioenergetics went too deeply into the weeds. Understanding the CAC cycle is not going to make me a better trainer. Also, the multitude of references is over whelming. Consider putting a bibliography at the end of the training manual.

8 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Thank you for sharing your thoughts, Sharon.

We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please email us at nasmcares@nasm.org and include "Trustpilot Review" in the subject line so we can assist you promptly. We appreciate your input and look forward to hearing from you.

NASM

Beoordeeld met 1 van de 5 sterren

Horrible customer service

If it were possible to give lower than 1 star I would. I had a very bad experience with NASM and their testing company PSI. I signed on with PSI and showed my CPR/AED certificates. Oops! My printer did not work and the dates and signatures did not print. I signed out and corrected the problem.

When I signed back in, the PSI software did not work. I could not even get to the point of showing them my signed and dated certificate. I spent the next 1.5 hours trying to get signed in with a representative on the phone. Eventually, I timed out.

I had prepared for the test and scheduled time for it. I spent 1.5 hours of my time trying to get signed in. It was not my fault that PSI’s software did not work. I insisted that I be compensated for my time and frustration with a refund of the $150 testing fee. I agree that I was asking for a lot, but it was a very bad experience.

NASM looked into it and got back to me.

Both NASM and PSI maintain that I could not take the test because I did not show my CPR/AED certificate.

But I had my completed certificate on my 2nd and 3rd attempts to sign in. The software didn’t work, so I couldn’t show it.

They only gave me a $15 discount on a $50 missed test fee.

I asked to talk to a supervisor and was denied.

My only recourse is to complain here.

Thank you for listening.

8 oktober 2026
Review zonder uitnodiging
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Suzanne

At NASM, we aim to provide positive experiences at all times. Please get in touch with us at nasmcares@nasm.org and include "Trustpilot Review" in the subject line so we can assist you promptly.

NASM

Beoordeeld met 5 van de 5 sterren

I’m a certified personal trainer Who…

I’m a certified personal trainer Who always trust the process of Nasm , their service and dedication is always there.recertification are the best and their team is very supportive

8 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Nicie,

Thank you so much for leaving us a stellar review! We can’t wait to keep supporting your journey through our community and future courses.

NASM

Beoordeeld met 5 van de 5 sterren

GREAT ON LINE COURSE MATERIAL AND EXAM

GREAT ON LINE COURSE MATERIAL AND EXAM. PROMPT AND FRIENDLY TELEPHONE TECH SUPPORT.

6 oktober 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Lou,

Thank you so much for leaving us a stellar review! We can’t wait to keep supporting your journey through our community and future courses.

NASM

Beoordeeld met 5 van de 5 sterren

Made it simple to understand the…

Made it simple to understand the material to pass the CPT exam.

30 september 2026
Logo National Academy of Sports Medicine

Antwoord van National Academy of Sports Medicine

Hi, Sam,

Thank you so much for leaving us a stellar review! We can’t wait to keep supporting your journey through our community and future courses.

NASM

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer