National Debt Relief Reviews 

419
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company literally saved my life! They lifted a massive weight off my shoulders. The people i dealt with over my plan were so kind and caring and oozed compassion. They went through every detail w... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing experience, I had 10 different accounts, after a few days the letters stopped coming, they stopped all the increase on my debt and I paid it all back without much struggle as they do a yearly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi I just wanted to pass on some positive feedback about Roisin. I spoke with her yesterday and she was absolutely brilliant. She was friendly, patient and really knowledgeable, and she made sure I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoken with a gentleman called John Coyle. Absolutely marvellous guy. Very informative, patient, helpful and attentive. Discussed my options in my best interests. Non judgemental and a pleasure to tal... Toon meer

Bedrijfsgegevens

  1. Schuldbemiddelaar
  2. Alternatieve financiële diensten
  3. Kredietadvies
  4. Financieel adviseur
  5. Schuldsaneringsservice

Geschreven door het bedrijf

There are several solutions available in the UK for addressing debts and it can be difficult to know where to begin when choosing the right one for your circumstances. We are a private company offering debt advice and solutions in the UK. We speak to 1000’s of people every month who want to do something about their debt and we help them identify what options are suitable for their situation. Our friendly advisors offer a listening ear and impartial advice on all solutions available, both formal and informal. When you contact us we will help you to identify what options you have available to address your debts.

National Debt Relief

Geschreven door het bedrijf

Professional Debt Advice
When you chat to us about your debts, you can rest assured that we have your best interests at heart. It is important that we advise you responsibly and objectively. We will discuss all options that you have available for dealing with your debts.
Excellent Customer Service
We have an excellent customer care team. We are a family run company and our advisors have all been with us for many years. They are highly trained and will be able to answer any question quickly and professionally. You will also find us very friendly.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

419 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(419)

15 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Term Completed

Affordable monthly payment to suit myself, the way NDR corresponded with me and most important the way the staff handled any issues.

16 januari 2023
Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company, they really helped me out of a hard time with a stupid mistake I made. Customer service was brilliant and will definitely recommend them. Thankyou soo much for your help.

16 januari 2023
Beoordeeld met 5 van de 5 sterren

What made it great was Olivia the lady…

What made it great was Olivia the lady who I spoke with. She couldn’t of been more helpful after 2 minutes speaking to her I felt at ease and relief. If all people were like her the world would be a better place

6 januari 2023
Beoordeeld met 5 van de 5 sterren

Perfect

Very clear and helpful from the get-go. Really understanding and extremely forthcoming when dealing with differing situations, especially Covid. Would HIGHLY recommend

20 december 2022
Beoordeeld met 5 van de 5 sterren

Thank you National Debt Relief

When my husband passed away suddenly I was in a desperate financial situation. I turned to National Debt Relief for advice. They provided me with different options to manage my debt taking everything into account, from the cost of living to having some spare cash for the odd treat. All the people I dealt with were very professional, friendly and helpful. They negotiated with my creditors on my behalf, handled my debt for a small fee, did yearly reviews to ensure the option I chose was still the best for my circumstances. I am now debt free and can't thank them enough for their help in getting me back on my feet.

15 december 2022
Beoordeeld met 5 van de 5 sterren

I entered a debt management plan with…

I entered a debt management plan with this company 4 years ago after getting myself into some bother. They offered a stress free way to settle the debts by paying a set amount every month and they would divvy up that amount to who I owed money to and be the middle man basically, stopping the creditors calling/sending me mail etc, as long as I paid.
One downside is the admin fees I suppose, but they have to get paid at the end of the day too. Their fee was only around £30 a month.

I've just completed my DMP and now am debt free!

22 november 2022
Beoordeeld met 5 van de 5 sterren

Communicative, patient and helpful.

We were in a really tricky and unforeseen situation and clicked on the first debt management company we found but thank lord we did. They were nothing but helpful and made the whole situation feel a lot easier to manage. Their customer service was impeccable and they were so quick to respond to queries. Especially their staff member Peter who was at the end of the phone whenever we needed and really understanding and patient. 5 stars all round.

1 november 2022
Beoordeeld met 2 van de 5 sterren

Seems dodgy to me….

They always take so long to reply to my emails. I’ve also been receiving letters from some of my debt collectors that they haven’t been receiving any payments, so i’m concerned where my money has gone. I asked National Debt Relief about this on 3rd November and still no reply, so I’ve cancelled my direct debit and will be going with a different DMP/IVA company.

14 november 2022
Review zonder uitnodiging
Logo National Debt Relief

Antwoord van National Debt Relief

Thank you for providing your information, so that we can look into your case and respond to your review.

I am confused as I can see that there was email correspondence between a member of our team and yourself on 8th November 2022.

I can also see that you emailed us again on Thursday 10th November, before you wrote this review of our company on Monday 14th November. We are dealing with a very high volume of emails at the moment, due to the cost of living crisis and strive to respond in a suitable timeframe. It does usually take a couple of working days for us to reply but unfortunately, at the moment, it can be a little bit longer. We are also closed during weekends.

I can see that a member of our team has replied to your email today so hopefully this has allayed your fears regarding your payments. I can assure you that we are a legitimate company. I am sorry that you felt the need to cancel your plan but I can confirm that any payments that have been made by you, have been distributed to your lenders in line with the terms of your plan.

We do understand how stressful it can be to receive letters from lenders, but unfortunately they are still allowed to contact you regarding your payment. Most good lenders will liaise directly with us and only provide you with updates they feel are necessary for you to know.

We work very hard to provide the best customer service possible to our clients. Apologies if you feel this wasn’t the case.

If you would like to discuss anything further, please do not hesitate to contact us in the future. You can call us during working hours on 028 7137 6822.

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