National Heater Shops Reviews 270

Great product.
Great customer service.
Great delivery time.
Thank you.

A fantastic company to deal with, an excellent website with all the information required. Telephone answered promptly and with the minimum of fuss. Adam in sales was exceptionally helpful in dealing with my order and ensured I had all the information I required and completed the order with the minimum of fuss.

Had an issue with a faulty part. I dealt with both Adam and Chris with regards to our warranty and a replacement part. Both were very helpful and the issue was resolved much faster and efficiently than i am used to. Wouldn't hesitate to contact them again next time we have some heating requirements.

Great customer service from Chris in sales.

Have used this great company for years. They supply us with all of our heaters and service kits and any spare parts we require Chris is able to sort out and get to us asap. Would thoroughly recommend this company.

The Sales Team at Trade Gear were fantastic in advising me on the best heating application to fit my requirements. They provided a speedy service and went above and beyond to assist me. I would highly recommend them. An extra thank you to Chris, who was super friendly and helpful. Thank you!

Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and beyond to help ensure I ordered the most appropriate heater. Great fast service, thanks again!

Fast and speedy response to my enquiry. Very helpful and will be returning - Chris Dursley handled my enquiries
Sue - PCE Ltd

I dealt with a very attentive contact called Chris Dearsley who translated my complicated dehumidifier domestic issue into a simple to understand new purchase. These are the best I have contacted & deserved 5 stars

We always order our Reznor Surface Mounted Ceiling Heaters from National Heater Shops and find them to be reliable with fast delivery. On our last order, they didnt arrive on the day we requested, we spoke to Chris Dursley who was very helpful in resolving the matter for us, they arrived the next day. Thank you Chris for your help.

Excellent service backed up by prompt delivery and friendly staff. I was looked after by Chris Dursley

Amazing service as always!

I have dealt with Chris at NHS many times over the years and nothing is ever a bother.
Super helpful and always polite.

Not a bad word to say about the company and staff!

Ordered an Elite Bio Cooler from Chris, great customer service and great product. The delivery was next day as well, would definitely purchase from them again.

Brilliant Service, the technical assistance prior to sale was outstanding, and the Powrmatic Vision 3.1 is now installed and working perfectly. Thank you so much to Chris and the team. JT

Spammers

I haven't ever used this company but they got my email address from somewhere and spam me with offers

Avoid buying from them
When you have a problem they will still charge you money specially if you do a retun

We bought 3 phase heater
Plugged it in but was not working
retuned it after a lengthy emails and phone calls they charged us 25% because we retuned it
It was fualty but they said its not

Exceptional service. My dehumidifier failed after 17 months. Called and spoke with Chris from NHS, who arranged a call back from Vybra Solutions. Paul from VS arranged a replacement unit the following day. Great to actually speak with people who recognises customer satisfaction.

Sick to death of receiving spam emails from the company and it's sister websites. I've never used this website or any others, so where the hell did you buy my data from?

The heater came with no plug attached 🤷‍♂️

Now I have to source the right connector and get a qualified electrician to install it, at my own cost, because it's for commercial use.

There was no warning of this on the website or in emails. Absolutely ridiculous!