National Lighting Reviews 

Louise was super helpful with a missing part - totally professional, courteous and caring - and went out of her way to give me a good experience. Highly recommended!

This company gives truly excellent service. I ordered the wrong type of lights, entirely my mistake. I discovered my error a couple of weeks later, called and a return and refund was agreed without hesitation. The speed of delivery from National Lighting is exceptional. Have no doubts that this is place to go for lighting

Honestly the best customer service l have experienced in a long time. Sonia could not have been more helpful in supporting me getting a replacement light shade. Great product, great service. Will use again.

I bought an outdoor light almost a year ago and it has recently failed. I got in touch with National Lighting and they replied very promptly, offering to send a replacement and providing me with a manual in case it was fixable. I asked for a replacement and it was sent out that day. Very impressed with customer service. Thank you.

I agree - exceptional customer service from this company which was very much appreciated.
E mails answered really promptly and very clear directions given about how to make a return (there was nothing wrong with the product - it just didn't look right in the room). Very prompt refund.

Wow! Amazing service! I ordered a decking kit from them in 2021, but one of the lamps failed this week. I emailed the help desk, and a new lamp was delivered free of charge within a few days! Now that is great service, which is few and far between these days. We are working on a new DIY project, and we will be buying the lighting from National Lighting without a doubt!

Exceptional customer service - had bought a light and unfortunately had broken some glass rods - emailed national lighting and they were so helpful finding me replacements
Excellent communication for Sonia - thank you ! Will not hesitate to buy more lights from them
Thank you all

Excellent Company
They were very helpful before I made a purchase and extremely helpful afterwards. I highly recommend this company.
Many many thanks to Julia and her manager.

Well what can I say the quality was excellent and I'm a single woman in my late 50s and I found the assembly so easy the lamp in really nice well worth the money

great customer service. I had to cancel my order due to unforseen circumstances and they made the returns process very simple. Many thanks

Ordered tracks and several led lights. Had slight problems with some lights but this was sorted by customer service very quickly and positive. I always think problems happen but it’s about how they dealt with that makes a company. Communication was quick and excellent so would use again and recommend this company. Great service and good prices,

Quality company… lights ordered the night before and the next morning they were delivered. Can’t fault them, excellent service, excellent quality and very competitive prices. Ace company

good customer service, smooth transactions

Thanks

Great Reliable products.
Easy installation, good quality.
Excellent customer service.
Ordered 18 items and no issues!

Louise from Customer Service team was really helpful to return my items as the product did not fit into my ceiling.
Product was great, its shame though I had to return it but will definitely keep shopping here given the high standard of customer service.

Dealt with National lighting…how refreshing to deal with a company who does their best in customer services.
Quick to deliver..quick to communicate ..polite courteous in every way.
National lighting gets a 10/10 from us 👍😀

Fantastic Customer Service. Rapid response. Replacement of faulty item efficiently and quickly. No quibbles. Good communication.

The item I ordered arrived promptly. It was not suitable. Customer service were easy to contact, personable and helpful. I was about to go on holiday, so the return was delayed. They facilitated the return without any fuss.

I would like to thank Jennifer for your help. Although the light bulb which I bought is not working within two months, she helped me to do refund as soon as possible. Very efficiency and fast response to the customer.

Great service. No mess, or fuss using them and next day delivery. Also more reasonably priced than others.