Booking process was very simple and changes could be easily made. Contact was good and well-maintained in the lead up to the appointment. Service was very quick and straight forward. Report sen... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie153 Dargan Crescent, Belfast, BT3 9JP Belfast, Northern Ireland, GB
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Lees wat reviewers zeggen
National windscreens contacted me within 10 minutes of reporting my damaged screen . They ran through the process of having my screen replaced and gave me a date that worked for me. Had screen replace... Toon meer
Bedrijf heeft geantwoord
Had a chip in windscreen, first repair cracked t windscreen so had to pay extra for replacement on excess. Maybe busy but appts were approx a week ahead, 2nd guy very grumpy tho I suppose I was only p... Toon meer
Bedrijf heeft geantwoord
Speedy response to my intial phonecall. Ease of fixing the callout appointment to my place of work. Daniel, the mobile windscreen operative, was very knowledgeable and personable, representing his co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over National Windscreens - Belfast
Geschreven door het bedrijf
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contactgegevens
153 Dargan Crescent, Belfast, BT3 9JP, Belfast, Northern Ireland, Verenigd Koninkrijk
- 028-7100-1054
4,6
Uitstekend
427 reviews
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Antwoord van National Windscreens - Belfast
We appreciate you sharing! We're so glad to hear that our service was excellent from start to completion and very prompt.
Gareth was great
Gareth was great. No hassle at all. On time and very polite. Top bloke too.
9 januari 2026
Antwoord van National Windscreens - Belfast
We appreciate you sharing! We're so glad to hear that you had a great, hassle-free experience with our punctual and polite team member.
Excellent service and polite workers
1 januari 2026
Antwoord van National Windscreens - Belfast
We appreciate you sharing that you received excellent service from our polite workers! We are so happy you had a positive experience.
Excellent
Repair carried out professionally and every thing done to high standard.
Also very short wait for appointment, just 2 days after booking..
25 december 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that the repair was carried out professionally and to a high standard. We appreciate your feedback regarding the short wait for your appointment.
Antwoord van National Windscreens - Belfast
We appreciate you sharing! We are so happy you were pleased with our quick turnaround and great service overall.
Only issue was glass left in car after…
Only issue was glass left in car after fitting
20 december 2025
Antwoord van National Windscreens - Belfast
We appreciate your feedback and regret the glass left in your car. We will address this to ensure better service.
Antwoord van National Windscreens - Belfast
We appreciate you sharing! We are so happy you were pleased with our good communication and quick service. Thank you!
Fast and efficient
Window for my van was sourced and refitted at my home next morning. Easy to contact, very helpful and replacement fitted within 18 hours. Excellent service.
17 december 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that we could source and fit your van window so quickly! It's great to know you found our service helpful and efficient. Thank you for your positive feedback.
Easyscreen
Quick, friendly and efficient. From the first contact the whole process was very straightforward and evryone I contacted very helpful.
12 december 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that the process was straightforward and efficient, and that our team members were helpful. Thank you for your positive feedback!
Antwoord van National Windscreens - Belfast
We appreciate you sharing that our staff was cooperative, and the service was excellent! We are so happy you had a positive experience.
Antwoord van National Windscreens - Belfast
We appreciate you sharing! We are so happy to hear you found our service prompt, clean, and efficient. Thank you!
Friendly
Friendly, efficient service provided. Good communication and excellent finished product.
22 oktober 2025
Antwoord van National Windscreens - Belfast
We appreciate your positive feedback! We're so happy to hear you received friendly, efficient service, good communication, and an excellent finished product.
Awesome service with work wasn't able…
Awesome service with work wasn't able to get to them so they came to my work and done the job to an excellent standard
24 november 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that we could accommodate your schedule and provide excellent service by coming to your workplace. Thank you for your positive feedback!
A very prompt and efficient response
A very prompt and efficient response! Very good communication and customer service.
20 november 2025
Antwoord van National Windscreens - Belfast
We appreciate you taking the time to share your positive experience. We are happy to hear that you received prompt and efficient service, and that our communication met your expectations.
Great customer care friendly and…
Great customer care friendly and helpful able to sit in.a warm waiting area to pass the time while my car was being worked on I was offered a cup of coffee and my pet dog was given a treat by one of the staff and also made extra comfortable with a comfy bed staff were very approachable and patient and well mannered would recommend to anyone who needs car window repairs
21 november 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that you and your dog felt comfortable during your visit. We appreciate your kind words regarding our team's customer care and service. Thank you for recommending us!
Very professional job
7 november 2025
Antwoord van National Windscreens - Belfast
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Very reliable
Very professional and I was always kept informed by means of tracking system as to when the technician would be arriving
8 november 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that our service met your expectations. It's great you were informed of the technician's arrival through our tracking system. Thanks for your positive feedback!
Antwoord van National Windscreens - Belfast
We appreciate you sharing! We are so happy to hear that our staff was friendly and that the work was quickly completed.
The guys had great communication
The guys had great communication, fast workers, perfect job done!
30 oktober 2025
Antwoord van National Windscreens - Belfast
We're happy to hear that you received great communication and fast work. It's wonderful that we completed the job perfectly for you!
Quick and easy
29 oktober 2025
Antwoord van National Windscreens - Belfast
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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