really helpful fitting in with my work hours

Friendly staff. Very good service. Excellent work.

The lack of time and the try to change the arrangement
When the team arrived they were quick and professional

Really easy to book. No hasske with sorting insurance. Wirk completed professiibslly.

Professional, courteous staff

Very quick with the service, decent greeting and job done properly. I recommend to everyone

Initial contact was very difficult to establish, phone calls unanswered for a long time. Then the apt. was not kept and again communication was so hard to establish, after nearly 3 hours another apt was made, and thereafter the service from the fitter was excellent. He also phoned me to tell when to expect him.

It was straightforward to book my car in for the windscreen replacement. I was sent information confirming details of my appointment beforehand. The replacement was carried out quickly and efficiently and communication with everyone at the company was good

Incorrect windscreen fitted. Windscreen is for a previous model and now requires refitting. I’ve had no correspondence since my windscreen was fitted. Fitters advised me that a new screen would be ordered and replaced in two weeks.

Easy and quick service

The staff got on with the job immediately and rather than the four hours suggested I was away in two.

Really great service. Quick and simple. Had an issue with an error message on my car post calibration and they booked me back in and got it sorted no stress.

Customer service was excellent, services rendered was done timely, they kept to the agreed time to replace the windscreen and nicely done.

All sorted very quickly and efficiently

2nd windscreen replaced , still have an issue with marks on wind screen, still no responce as to when the wind screen will be replaced.just been fobbed off with excuses and blaming me for marks saying its the windscreen wipers, which are brand new, have not use the wipers at all. Very unhappy customer .

Very friendly and helpful easy to do

Arrived on the day stated and completed the job very well.

I have no complaints about the new windscreen or the manner in which it was fitted. The fitting was carried out professionally and reasonably quickly. Staff were polite and helpful. Would have awarded 5 Stars but, having arranged to have the windscreen replaced at my home, owing to bad weather I had to take my car to the National Windscreen workshop at short notice.

I booked the appointment through the insurance company. They were due to come to the house to replace the windscreen but when the technician arrived it was raining lightly and he said he couldn’t do it because the gazebo he had was broken he asked me to make another appointment I didn’t want to do this because I had taken a day off work and already waited two weeks I arranged to meet him at the centre in Colchester a couple hours later where I waited for two hours while it was done. The heater connections to the heated front windscreen are now visible and not hidden by the trim panels along with what looks like adhesive that is visible on the inside of the windscreen The inside of the car had bits and dust and I had to hoover when I got home. Yesterday when I got in the car there is a little black box on the windscreen inside that had fallen off I think this will happen again as the heat has caused this so I wouldn’t recommend the company but would be grateful if someone could call me regarding the box that has fallen off as we are not sure what it is and it obviously needs fixing