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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

easy site to use quick delivery from India ,good communications,have been using Orto nil for over a year ,great product for me.

Beoordeeld met 5 van de 5 sterren

We have been taking this spine supplement for the past three weeks. As blue collar labors, ages 40s and 60s. Our backs have endured their fair share of injuries, nothing severe enough to seek constant... Toon meer

Beoordeeld met 5 van de 5 sterren

Good product quality. Initially I was not sure if I would get the goods delivered since it is an international order and it took some time to process and deliver an order. When I got a regular upd... Toon meer

Beoordeeld met 1 van de 5 sterren

Order a product and only receive confirmation number . No email stating when product should arrive . Only communication is through chat . warning do not shop with this crack pot company . As I read... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voedselproductenleverancier

Geschreven door het bedrijf

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

462 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,3

Alle reviews

(462)

34 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fresh Chai

The tea I ordered is so amazing and hard to get. It took a bit to arrive, but it is so worth it. And it was fresh. Some sites send out old product. With this chai it is so important that it be fresh to steep well. Thank you for carrying the pahadi story!

11 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ACi Yoga and Gym Rope Exerciser for Door Gym

The product received is not at all like in the photo it looks used and does not look safe! I will not be buying again from this company as the product was expensive but not as advertised

23 september 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not meet your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Beoordeeld met 4 van de 5 sterren

I ordered chocolate during the warm…

I ordered chocolate during the warm summer months and it took a while for the chocolate to be delivered. The company was very responsive to my requests and they were able to help me get the chocolate. However when the chocolate arrived it had melted and looked terrible.The company was very responsive to me and offered discount coupons.

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have ordered sweets online

I have ordered sweets online , no communication nothing money was deducted and they said failed.

26 september 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We understand that you were not happy with the service. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Beoordeeld met 1 van de 5 sterren

My wife purchased a product M&M…

My wife purchased a product M&M biscuits x 240 from FRESHCART for $221 but was supplied a different product M&M choc bars x 24 valued at as per invoice $28.63. Company refuses to acknowledge that they sent the wrong product and refuse to refund us the difference. Salman Shaik is the person we are liaising with via email. We discovered that they operate out of a Virtual Office in Kent st Sydney. They appear to operate under another name, NAVAFRESH. And please don't believe any response from them saying they can't find the corresponding order or name. Invoice AU-F#P121260735

22 augustus 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Beoordeeld met 1 van de 5 sterren

Terrible Customer Service and Misleading Information

I placed an order with NavaFresh (Order CA-NV#P385219447) and was assured by their representative, Jyoti D., that there would be no additional customs fees. This assurance was a key factor in my decision to proceed with the purchase. Despite this, DHL notified me that I had to pay a customs fee of CAD 19.38 before receiving my package.

I have reached out to NavaFresh multiple times, providing the chat transcript where I was clearly informed that all import duties would be covered by them. However, after several emails, I have yet to receive any response from their customer service.

This level of service is unacceptable, especially after being explicitly misled. I’ve been waiting weeks with no resolution or communication from their end. If this is how they treat their customers, I would not recommend NavaFresh to anyone. They need to honor their promises and respond to customer queries promptly.

Highly disappointed.

Supriya Kumari

13 september 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance.

Regards,
Swapnil

Beoordeeld met 1 van de 5 sterren

It is scamp!!!!!!!

It is scamp!!!!!!!! They send me used item! They never respond my emails it took more the month to revive. It says it Australian it come from UK We need to put case. This company gave up be shut down!
Would love to share photo what I received

19 september 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Beoordeeld met 5 van de 5 sterren

I ordered fresh one bulb garlic from…

I ordered fresh one bulb garlic from Nava Fresh..
The delivery from India to Ireland was as fast as possible, and the updates and customer care extremely good.
The garlic bulbs themselves are smallish but nice for what I want then for, which is too pickle some, and plant the rest to grow my own.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Did receive my package

I finally did receive my pkg from Nava fresh I have not tried the product yet so I can not comment on it. But it arrived well packaged and intact. Thank you for correcting this Nava Fresh I appreciate the fact that you quickly righted the wrong so I have updated my review to reflect that everything is A ok now.

31 augustus 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance.

Regards,
Swapnil

Beoordeeld met 3 van de 5 sterren

The product is good

The product is good. It just took over a month for the product to delivered. I called the customer service several times and they could not give me a proper ETA.

4 september 2024
Review zonder uitnodiging
Logo NavaFresh USA

Antwoord van NavaFresh USA

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

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