Navigare Yachting Reviews 

We chartered the Beneteau Oceanis Yacht 62 “Penultimo” from Navigare Yachting in Athens for two weeks.
Before the charter I specifically asked about the yacht’s condition and was told in writing that there were no known technical issues and that all systems would be fully operational.
During the charter, however, we experienced several problems. One starboard winch did not work correctly under load, the mainsail outhaul was already badly worn and would not hold properly in the clutch, and there were other technical issues as well.
Several technicians were arranged in Milos, Spetses, Ermioni and Poros. Some repair attempts were unsuccessful, and we estimate that around three sailing days of our two-week charter were substantially affected or lost.
At the end of the charter we discussed possible compensation.
Instead, I later received an allegation that I had caused severe damage to the in-mast furling system through “gross operator error”. I strongly dispute this.
We had no such problem with the furling system during our charter. The mainsail furled and unfurled normally until the end.
Our checkout took place on 12 September, while the technical report used against us is dated 25 September, after the yacht had already been chartered again.
Navigare’s own checkout document states “Rig: OK” and “No issues”.
Even more seriously, the checkout document later sent to me contains a Guest Signature that is not mine. I had deliberately refused to sign the checkout because it included a waiver of further claims.
The matter is still unresolved and has been reported to my charter insurer.
Technical problems can happen on any yacht. What disappointed me most was the repeated unsuccessful handling of the defects, the lost charter time, and the way the situation was handled afterwards.

Multiple problems with the boat and extremely disappointing customer support

Our experience with Navigare Yachting Trogir was extremely disappointing.

The boat was delivered with numerous cleanliness, maintenance and equipment issues: a persistent unpleasant smell associated with a drain problem, a dinghy/outboard engine that did not work properly, a broken window, several refrigerator problems, air conditioning that only worked in certain rooms, a broken ladder, problems with the anchor, a bathroom that flooded, an unusable dishwasher and a stovetop burner with a missing component.

The boat was also dirty when we received it. Plates, cutlery and kitchen equipment had to be cleaned before use, and the kitchen was poorly equipped, with essentially only one dull knife.

The refrigerator problems also resulted in us having to throw away some of the food we had purchased.

However, the main reason for this 1-star review is our experience trying to obtain assistance.

We were told somebody would come on Monday morning, but nobody came. We waited in Hvar, later changed our plans to meet them in Stiniva and subsequently followed instructions to arrive early in Vis, where we spent practically an entire day waiting.

We were also told that the outboard engine had been replaced on Sunday night. When we checked, we found that it had not been replaced.

On Thursday we were again told somebody would come. Nobody appeared.

All of this happened during a ONE-WEEK charter. We changed our itinerary several times following the instructions we received and lost a significant amount of our holiday waiting for assistance.

The base manager also suggested that the problem might be related to our skipper’s handling of the outboard engine. This made us question his competence at the time and created unnecessary tension and distrust between passengers and skipper.

When we returned the boat, we went to the Navigare office at Marina Baotić and asked how we could submit a formal complaint regarding the problems with the boat and charter service. We were given a complaints book relating to the service provided by the office staff, which did not allow us to register the complaint we wanted to make regarding the boat and charter service. We therefore left the base without having submitted that complaint there.

Technical failures can happen. That is not the main reason for our dissatisfaction. The problem was the combination of numerous issues with the boat and the amount of our holiday spent trying to obtain assistance.

Based solely on our experience, we would not charter with Navigare Yachting again.


⭐️ 1/5 Stella — Bareboat deludente: catamarano recente ma molto sfruttato e scarsa manutenzione
Abbiamo noleggiato il Lagoon 40 "The Dove" (anno 2022) in modalità bareboat per una settimana. Nonostante l'imbarcazione sia abbastanza recente, si è rivelata molto sfruttata e carente sotto l'aspetto della manutenzione e della pulizia, compromettendo il comfort della nostra vacanza. [1]
I problemi principali riscontrati a bordo:
Igiene e pulizia: La pulizia generale al check-in era decisamente scarsa. La biancheria fornita era macchiata e, cosa ancor più grave, c'era un terribile e persistente odore di scarico sia nella master cabin che nel bagno annesso.
Preparazione della barca: Al check-in di sabato 11, le pompe dei WC non erano state svuotate prima della nostra consegna, un errore inaccettabile per uno standard di charter professionale. Inoltre, non è stata fornita alcuna attestazione ufficiale dello stato dello scafo al momento della consegna.
Tender e dotazioni esterne: Abbiamo dovuto richiedere l'immediata sostituzione del gommone/tender perché si sgonfiava continuamente. La passerella di poppa si è dimostrata instabile e poco sicura.
Cucina e stoviglie: La dotazione della cucina era estremamente ridotta. Mancava il vasellame essenziale per l'equipaggio, come un'insalatiera o una coppa grande per servire pasta e riso.
La maniglia del secondo frigo si è rotta dopo 4 giorni
Al check-out mi volevano addebitare sia la maniglia che la poltroncina di pilotaggio che, a loro dire, aveva subito un danno!
In sintesi: Una barca dal grande potenziale ma gestita male. Se decidete di fare un bareboat su "The Dove", vi consiglio di effettuare un check-in meticoloso e di pretendere la verifica degli odori nei bagni e la tenuta del tender prima di lasciare la banchina.

Great trip at BVI will do it again on another part of the world

Unverschuldet bleiben wir auf sehr hohen Kosten für eine Charteryacht sitzen.
Wegen der Luftraumsperre war eine Anreise zu den Seychellen im März unmöglich.
Der Vercharterer/Eigner behält sich das ganze Geld. Über 10000€! für eine Leistung die wir nicht in Anspruch nehmen konnten.
Sie bieten dir zwar Optionen, die wohlwissend letztendlich nicht machbar sind. Echt gemein. Das Geld wollen sie. Eine Leistung dafür erbringen lieber nicht. Was sind das für Leute? Derart betroffenen Menschen könnte man schon etwas mehr entgegenkommen.
Pech gehabt. Aber: Es gibt auch andere. Wir werden es uns merken.

The staff at the base was and has been excellent. Specifically Mauro, Naz and the ladies upfront!
However, This was my email that has gone unanswered by corporate since the day before our planned trip:
In addition, we prepaid for 2 paddle boards that were not onboard.

Sydney Lively, DYC

Thank you for your response and for acknowledging that we specifically booked the 3-cabin Owner's Version. I appreciate your honesty regarding how this situation occurred.

While I understand that unexpected maintenance issues can happen, this change significantly impacts the vacation we planned more than six months ago. We selected the Owner's Version for a reason, and the replacement is not the same layout or experience that we contracted and paid for.

What is particularly frustrating is that we were notified only days before our departure, after flights had been purchased, schedules coordinated, and all of our trip preparations completed. At this point, we have no realistic opportunity to secure another comparable charter and are effectively left with no choice but to accept the substitute vessel.

Although I understand this was not your decision, Dream Yacht has acknowledged that we specifically reserved the 3-cabin Owner's Version and that the notification was provided far too late for us to make alternative arrangements.

Under these circumstances, I believe a meaningful partial refund is the appropriate resolution. An onboard credit would not provide any real benefit to us, as this is a private bareboat charter. I would appreciate hearing what compensation Dream Yacht is prepared to offer to fairly address the loss of the yacht we reserved and the inconvenience caused by this last-minute change.

I look forward to your response.

Thank you,

Andy Green

Der Katamaran war fix gebucht, die Anreise aufgrund des Nahostkonflikts jedoch unsicher.
Da wurden wir schon nervös. Umso beruhigender war das Statement unserer Betreuerin Inga Purlein: "keine Sorge, wir lassen niemanden hängen".

Top Betreuung also im Vorfeld, und das Team vor Ort (Mahe, Seychellen) hat das so fortgeführt.

Kleine Mängel wurden gleich behoben, danke an Dylan uns seine Kollegen. Das Schiff war dann in einwandfreiem Zustand, und wir verbrachten wunderschöne 11 Tage.
Dazwischen kam uns das Dinghi abhanden. Sofort wurde alles veranlasst, dass wir ein anderes bekommen.

Abnahme verlief ebenso unkompliziert. Weil wir den Rückflug am Abend hatten, durften wir sogar statt bis 09:00 Uhr bis 17 Uhr auf dem Boot bleiben.

Everyone was helpful and equipment was was in good condition

sailboat was in a good shape and fully operational. Staff was terrific!

THE BALI 4.2 WAS GREAT AND PERFORMED WELL. NAZ WAS VERY HELPFUL, ENTERTAINING, AND KNOWLEDGEABLE. ALIV WIFI IS NOT WORTH $150 AS IT DID NOT WORK 50% OF THE TIME.

Very Good organisation at the base. Boat in excellent state and excellent clearing.

The bahamas made the trip great. The staff was friendly and courteous.

Great base location and team. We were on Taisia, a Lagoon 46, for a 7-day bareboat. The boat was in excellent condition. The marina is in a great location with restaurants and a small RiteWay within walking distance. The base can get a little hectic when returning, but they send someone out in a dinghy to bring the boat to the fuel dock and then to marina slip. Great service all around.

Had a great week. A few parts failed but we’re fixed later.

First class operation at the Bahamas Marsh Harbor base.

End to end Avri, Deon and the team were fantastic! We'll be back!

Overall it was an excellent charter however you get what you pay for. We chartered an older boat for a major cost savings however we had some minor challenges with a lack of a cooler, cushions that could not be secured and bad house batteries that needed to be replaced mid charter.

We had a wonderful experience. Juliette was wonderful. She did such an amazing job cooking for us all week. She is the best!

Juliette,our chef, was fabulous!! Her food was top notch! I would definitely request her again on our next sailing trip! Nas was so helpful when we had boat issues occur. He was always willing to help us even after hours!

We had an excellent experience with Navigare Yachting from start to finish.

The communication and coordination before the trip were outstanding, making the entire booking process smooth and stress-free. During the charter, the support provided was always professional, responsive, and helpful.

The catamaran was delivered in excellent condition, clean, well-maintained, and fully prepared for our voyage. A special thanks to Theresa, who conducted the briefing with exceptional professionalism and attention to detail. Her explanations were clear, thorough, and ensured that we felt completely comfortable and confident before departing.

Based on this experience, Navigare Yachting will undoubtedly be our first choice when booking future catamaran charters. We would highly recommend them to anyone looking for a reliable, professional, and high-quality charter company.

Thank you to the entire Navigare team for helping make our trip such a memorable experience.