Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Toon meer
Bedrijf heeft geantwoord
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Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Toon meer
Bedrijf heeft geantwoord
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Toon meer
Bedrijf heeft geantwoord
Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Contactgegevens
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Verenigd Koninkrijk
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,8
Uitstekend
477 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
new glass washer
the team that fitted my new glass washer where great and easy to get on with
15 mei 2024
Antwoord van Nelson Dish & Glasswashing Machines
Hi Darren. Thank you for your 5 star review, we are so pleased you are happy with the service provided by our engineers who fitted your new machine. Please do let us know if we can be of any assistance in future.
Great Service
I rang up to book a service call on my Glasswasher, unaware that it was still under warrantee, as had been almost 2 years.
They reminded me it was a warrantee call out and got an engineer out promptly to resolve the issue.
10 mei 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hello Douglas. We are always happy to help and are pleased that you are so happy with the service provided by our team. Please let us know if we can be of any assistance in future.
Good service and efficient staff .
2 mei 2024
Antwoord van Nelson Dish & Glasswashing Machines
Hi Yen. Thank you for your review, we hope to always provide you with our highest standard of service and if you need anything in future please do not hesitate to reach out.
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your 5 Star review and a pleased you are happy with the speed of our attendance. Please let us know if you need anything in future.
Antwoord van Nelson Dish & Glasswashing Machines
Hi Jacqueline. We are pleased you found our ordering process easy and received the order quickly. If you need anything else in future, please do let us know.
Great Service
Ive Been with Nelsons for 25 years,i think that says everything i can about the service you get.
25 april 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hi Peter,
Thank you for taking the time to leave us a review, and thank you for being a Nelson customer for such a long period of time - it really does mean a lot to us. If you ever need any assistance, please let us know and we'll be happy to help.
Best wishes,
Ollie Nelson
Great Service
We have always used a famous German company for our glass/warewashers, but got annoyed by their exceptionally high call out charges and speed of service. We bought the glass washer first six months ago and have been very happy with it. So when I had another large call out charge I decided to invest in their top of range dishwasher which was keenly priced. I called on Monday and machine was installed by midday on Thursday. Excellent service
18 april 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hi Peter,
Thanks for leaving us such a great review! We're delighted to hear that you've had such a positive experience since switching to Nelson. We look forward to many more years supplying and servicing your glass and dishwashers.
Best wishes,
Ollie Nelson
Quick, efficient and positive staff
I found the whole process very efficient and the team was very courteous.
Came the same day of the call and dealt with the problem very quickly.
16 april 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hi Shirley. Thank you for your lovely feedback and review of the service received from our team at Nelsons. If you need anything in future, please do not hesitate to ask.
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your review Rachel, we are pleased your detergent arrived and you are happy with the service provided.
Nelsons were efficient
Everyone in the Nelson's team were efficient, friendly and quick. A very positive experience for us.
19 maart 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hi Charlie, Thank you for your kind feedback, we are very pleased you have had such a positive experience with Nelsons. If you do require any assistance in future, please let us know.
Impeccable and proactive
Spoke to Dana in the service team who identified my purchase almost immediately.
I asked for a quick turnaround and the response I got was extremely professional, fast-acting and just an all round 5 star service.
As head of procurement I deal with a lot of suppliers so when someone stands out like this they deserve all credit.
Thank you Dana for all your help
20 februari 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for such an amazing review of our service member Dana! If you ever need any help in future we will be more than happy to assist.
Very good service and prompt delivery.
12 februari 2024
Antwoord van Nelson Dish & Glasswashing Machines
We are pleased your detergent arrived quickly and thank you for your kind review of the service received. Please let us know if we can be of any assistance in future.
Very helpful and honest business
17 februari 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your review of the service you received. If you require anything at all in future please let us know.
Great service as always
Great service as always! Fast and efficient! Thank you so much! M-A :-)
5 februari 2024
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review we are happy you are so pleased with the service provided. If you require anything else in future please do let us know.
Skilled staff
Skilled staff. Excellent tech support. Many thanks for sorting my service enquiry.
18 januari 2024
Antwoord van Nelson Dish & Glasswashing Machines
Hi Scott, thank you for your review. We are glad you are happy with the service and technical support provided. If you require anything in future please let us know.
Swift and effective replacement of our…
Swift and effective replacement of our malfunctioning dishwasher.
8 januari 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
We are pleased we could replace your machine quickly and glad that you are happy with the service provided. If you need anything for your machine such as user guides, chemicals or advise please let us know.
Friendly and professional
Easy booking, friendly and professional service.
25 januari 2024
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hi Sarah. Thank you for your kind review of the service you received, we are glad you found this easy to book in. If you need anything in future please let us know.
A great experience!
The whole process starting with the call-out right through to the fitting of the new machine went well. Everybody I spoke to came across positively and the engineer that fitted our new machine was great and got on with his job with the minimum of fuss.
13 januari 2024
Antwoord van Nelson Dish & Glasswashing Machines
Hi Stephen.
It's great to hear you have had such a positive experience with different members of the Nelson team and thank you for the lovely feedback. If you require anything for the machine such as user guides or manuals please do let us know we will be happy to assist with anything you need.
Very helpful professional took all…
Very helpful professional took all rubbish away very informative Brilliant Service 👏.
12 januari 2024
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review of the service provided during your installation. If you require anything for your new machine please do let us know.
order came on time
7 januari 2024
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your review Janet, we are pleased your Supachlor detergent arrived on time for you. Please let us know if you need anything else in future.
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