I cannot thank enough Bianca for planning our trip to Manila. The booking process was completely goes well. Bianca listened to what I wanted, answered every questions quickly. She's respectful and has... Toon meer
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Lees wat reviewers zeggen
Excellent service From Neo Tourism Thank you So much Especially Ms Emma Smith 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 Blessings to All staff At Neo Tourism
Ana has been doing all mine any my sister's travel including my family. She's very reliable professional and respectful and polite. Because of these qualities she have I always use Neo Tourism becaus... Toon meer
Bedrijf heeft geantwoord
Thanks Neo Tourism you’ve done a great job again for my booking this year your price is always unbeatable your staffs were amazing. Janet always help me every time I need a booking 10/10 to her…
Bedrijfsgegevens
Geschreven door het bedrijf
Neo Tourism™, your trusted UK-based travel partner, redefines unforgettable, tailor-made holidays with friendly, professional services and a team of travel industry experts. We meticulously craft every journey to suit your preferences, providing exceptional value, seamless service, and unforgettable experiences. Our travel experts design personalized, unique itineraries, and our knowledgeable team ensures the perfect holiday. With our best price guarantee and top-notch travel supplier partnerships, we offer competitive rates and inclusions. Our dedicated customer support team is always ready to assist you during business hours. We create bespoke itineraries for romantic getaways, family vacations, and solo adventures, offering a wide range of flights and accommodations for your comfort. Our seamless transportation services, curated guided tours, immersive cultural experiences, and thrilling outdoor adventures ensure unforgettable memories. Exclusive offers, promotions, discounts, and perks are available for Neo Tourism clients. We provide tailor-made solutions for corporate travel, group bookings, and incentive trips, as well as destination weddings and honeymoons. Committed to responsible tourism, we partner with local suppliers and organizations sharing our values and sustainable practices. Experience the ultimate travel adventure with Neo Tourism's unwavering commitment to quality, value, and customer satisfaction. Contact us today and let us turn your dream holiday into reality! #FriendlyAndProfessionalService #TheUltimateTravelExperience
Contactgegevens
167-169, Great Portland Street, 5th Floor, W1W5PF, London, Verenigd Koninkrijk
- +442030266255
- contact@neotourism.uk
- neotourism.uk
4,9
Uitstekend
980 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My experience in this company your…
My experience in this company your staff are very helpful and easy to talk.
Ana explain everything you need to know about the booking and I feel relieved and nothing to worry.I would like to share with my friend your company.
19 juni 2026
Antwoord van Neo Tourism™
Dear customerMC,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you had such a positive experience with Neo Tourism™. It's great to know that you found our team helpful, approachable, and able to provide clear guidance throughout the booking process, giving you confidence and peace of mind.
Your kind words and willingness to recommend Neo Tourism™ to your friends mean a great deal to our entire team. Thank you for your trust and support. We look forward to assisting you with many more memorable journeys in the future.
Wishing you safe travels and an amazing trip!
Warm regards,
The Neo Tourism™ Team
Janet is amazing,very kind .
16 juni 2026
Great service by Emma
Great service by Emma! She helped me booked my flight ticket back to Philippines in a reasonable price. Shout out to her!
12 juni 2026
Bianca is a fantastic flight E ticket…
Bianca is a fantastic flight E ticket agent.
She's very competent and as a First user I am satisfied with my purchase.
11 juni 2026
Janet Davies
I would highly recommend Janet Davies who assisted me in finding flight options.
Thank you very much.
10 juni 2026
Good service from start to finish…
Good service from start to finish assisted by Anna Taylor good customer service I will give her 100% satisfaction rating to assisst my completed booking. Thank you. Job well done …
9 juni 2026
Very patient and friendly i love Emma
Very patient and friendly i love Emma, i will recommend her to all my friends, thanks
8 juni 2026
Good experience
The person we talked with, Anna Taylor, was very patient and helpful. We are happy with our experience because she explained the details very well. Thank you very much.
6 juni 2026
Very responsive
5 juni 2026
I am pleased with the service
The agent was pleasant and made the transaction easy. However, she still has to send me a revised copy of the ticket which would show the flight schedules without some words split. I hope she will still do the other services she offered e.g., choosing an aisle seat, informing the airline of my food choices, checking me in for the flight and preparing my Philippine e-travel pass and airport assistance.
19 mei 2026
"I strongly advise against booking any…
"I strongly advise against booking any flights or making appointments with this company. Their customer service is extremely poor. While they process payments quickly, they consistently fail to fulfill their responsibilities and provide the level of service expected from professional staff."
25 maart 2026
Review zonder uitnodiging
Antwoord van Neo Tourism™
Dear Reviewer,
Thank you for sharing your feedback. We are sorry to read that you feel the service provided did not meet your expectations.
As the review does not include a booking reference, passenger name, flight details, or any specific travel date, we are unable to verify the booking from the information or comment on any payment-related matter publicly.
For privacy and data protection reasons, Neo Tourism™ does not discuss customer payment records, booking details, or internal case handling on public platforms.
We take all feedback seriously and will continue reviewing our communication and service standards internally.
Kind regards,
Neo Tourism™
It was an amazing experience to book a…
It was an amazing experience to book a flight at neo Tourism.Janet Davis done a very good job that make us just seat and relaxed and not to worry about anything.Well done and you deserved a 5 stars.👍👍
27 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your wonderful 5-star review, Janet Capacia! 🌟
Sorry for the late reply. We truly appreciate your kind words and are delighted to hear that you had an amazing booking experience with Neo Tourism.
We’re especially happy to know that Janet Davis was able to make the entire process smooth, relaxing, and worry-free for you. Your feedback means a lot to us and motivates our team to continue providing excellent service.
Warm regards,
Neo Tourism Team ✈️
booking made easy and helpful
easy, accommodating and fast, will surely repeat transaction with them.
9 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your wonderful 5-star review! 🌟
Sorry for the late reply. We truly appreciate your kind words and are delighted to hear that your booking experience with Neo Tourism was easy, fast, and accommodating.
Your support means a lot to us, and we look forward to assisting you again with your future travels!
Warm regards,
Neo Tourism™ Team ✈️
Janet at Neo tourism
Thank you so much Janet for arranging our flight.
Janet was very knowledgeable and helpful in arranging our flight from the U.k to philippines.
Will definitely recommend Janet for all your future travel needs.
Thank you Janet.
18 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your wonderful 5-star review, Joy! 🌟
Sorry for the late reply. We truly appreciate your kind words and are delighted to hear that Janet was able to assist you smoothly with your flight arrangements from the UK to the Philippines.
We’re happy to know that her knowledge and helpful service made your experience a positive one. Your recommendation means a lot to us, and we look forward to assisting you again with your future travel needs.
Warm regards,
Neo Tourism™ Team ✈️
Staffs are very helpful special thanks…
Staffs are very helpful special thanks to Janet Davis she's very friendly and trusted staff and widely recommended by all my friends
17 mei 2026
Review zonder uitnodiging
Antwoord van Neo Tourism™
Thank you so much for your wonderful 5-star review, Agnes Nunez! 🌟
Sorry for the late reply. We truly appreciate your kind words and are delighted to hear that you had a great experience with our team.
We’re especially happy to know that Janet Davis was able to provide friendly and trustworthy service. Your recommendation and support mean a lot to us!
Warm regards,
Neo Tourism™ Team ✈️
Thank you
Thank you, Daniela, for booking our tickets so well, and for entertaining us so well.
14 mei 2026
Review zonder uitnodiging
Antwoord van Neo Tourism™
Thank you so much for your 5-star review, Brayan! 🌟
Sorry for the late reply. We truly appreciate your kind words and are delighted to hear that Daniela was able to assist you well with your ticket booking and provide a pleasant experience throughout.
Your support means a lot to us, and we look forward to serving you again in the future!
Warm regards,
Neo Tourism™ Team ✈️
I'm very happy to book in Neo Tourism…
I'm very happy to book in Neo Tourism and also Mam Daniella is doing great to assist and communicate to anyone of us, thank so much and have a great day
15 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your 5-star review, Keny Jay Mandia! 🌟
Sorry for the late reply. We truly appreciate your kind words and are very happy to hear that you had a great experience booking with Neo Tourism.
We’re especially glad that Ma’am Daniella was able to assist you well and communicate smoothly throughout the process. Your feedback means a lot to us!
Warm regards,
Neo Tourism™ Team ✈️
Because William is always very helpful…
Because William is always very helpful and very friendly I have been dealing with him for few years even Covid times I was stuck in Dubai and he got me out to my destination always pleasure doing business with him
13 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your wonderful 5-star review, Miya Hajat! 🌟
Sorry for the late reply. We truly appreciate your kind words and long-standing trust in Neo Tourism.
We’re especially glad to hear that William has consistently provided you with helpful, friendly, and reliable service over the years even during challenging times. Your continued support means a lot to us, and we’re grateful to have been part of your journey.
Warm regards,
Neo Tourism™ Team ✈️
Thanks to Emma Smith for the quick…
Thanks to Emma Smith for the quick response in processing of all my travel documents. Will recommend to all my friends regarding my Neo Tourism experience.
God bless and more power.
Imelda Manalo
12 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your 5-star review, Imelda Manalo! 🌟
Sorry for the late reply. We truly appreciate your kind words and are delighted to hear that Emma Smith was able to assist you promptly with your travel documents.
Your recommendation and support mean a lot to us. We look forward to assisting you and your friends again in the future!
Warm regards,
Neo Tourism™ Team ✈️
Always excellent in service
Always excellent in service, staff like Emma is very accommodating and helpful, highly recommended, this is our 3rd time to book a flight with Neo Tourism and always prompt in providing help to customer like us. If I were you try it and you can feel being special.
11 mei 2026
Antwoord van Neo Tourism™
Thank you so much for your wonderful 5-star review, Anjoe! 🌟
Sorry for the late reply. We truly appreciate your continued trust in Neo Tourism and are delighted to hear that you’ve booked with us for the third time.
We’re especially happy to know that Emma and our team have consistently provided prompt, helpful, and accommodating service, making your experience feel special each time. Your recommendation means a lot to us!
Warm regards,
Neo Tourism™ Team ✈️
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