NewDay Reviews 

11.534
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

NewDay are just as loyal to their customers' as their customers' are to them, making you feel extremely valued. All-round great service, if you use your credit responsibly you will undoubtedly be han... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When I 1st applied for a credit card they were excellent they helped me and I have never looked back and moved forward so ime really pleased so thanks

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Upgrade joke ! TIME WASTE Not really good card stopped for 3 days no still no platinum card arrived . Bit silly really. Email stated card sent 16th now 21st nothing Thinking of . closing it COZ tim... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(11.534)

1.172 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good service and I really like how the…

Good service and I really like how the app works. The ability to spread the cost of large purchases into instalments is a really good idea.

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

I had very poor credit but they took a…

I had very poor credit but they took a chance and gave me a credit card and with that I was able to buildup my credit and over the years get increase credit limits.

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Kaydeon, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

I have been with aqua close to year in…

I have been with aqua close to year in a half,and they have treated me with respect and they are very professional, im greatfull for everything they have done for me and my family.

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Lazaro, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

Very very good

Very very good

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren
Logo NewDay

Antwoord van NewDay

Hi Mirzaazkar, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

Handy credit limit…

A good card with a fairly high credit limit. One of the better credit cards .

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Tony, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

Very good and is easy to use

Very good and easy to use

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Yupha, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 1 van de 5 sterren

Your interests rates are too high…

Your interests rates are too high ;doesnt let the business runs ,and its hard to get o loan with a proper interest rate ,dont be greedy

4 juni 2026
Logo NewDay

Antwoord van NewDay

Good Afternoon,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.

We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience.

If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team.

- Kenith

Beoordeeld met 5 van de 5 sterren

Very good company

Easy to use they keep in touch with you if you’re paying regular they update your card all in all good to deal with

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Kenneth, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 5 van de 5 sterren

A company who looks after there…

A company who looks after there customers been with them for years .
And will always use them .
Any one looking to get a credit card . You carnt go wrong .

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi David, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Beoordeeld met 3 van de 5 sterren

Had the Aqua card for a few years

Had the Aqua card for a few years. Always paid up each month then suddenly I got a email. To say my card was cancelled. No explanation to why??
Now for the last few years. I get a email as if I am still using it???
I have emailed to ask if the card is live.but no reply

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Therese,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.

Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.

Best,

Stephanie.

Beoordeeld met 5 van de 5 sterren

Great card

Great company to use and a very easy setup for the app

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Colin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

Excellent credit card with good credit…

Excellent credit card with good credit increases easy to navigate the app payment choices I'm happy with aqua credit card .

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Peter, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

Everything has been great application…

Everything has been great application payment process the app is brilliant

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Irene, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

it,s Such a Great Experiance to have aa…

it,s Such a Great Experiance to have aa Aqua... i loved the Servives they offer. Thank you so much team

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi there, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan

Beoordeeld met 4 van de 5 sterren

Great

Great , very helpfull

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Arnost, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan

Beoordeeld met 5 van de 5 sterren

They are very helpful when you call…

They are very helpful when you call them if you ever need help

4 juni 2026
Logo NewDay

Antwoord van NewDay

Hi Sean, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan

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