I had no problem from New England Tack. The saddle I bought is not the highest quality, The fender did not slide well when I shortened the stirrups, the leather gets stuck in the tree causing a little... Toon meer
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Lees wat reviewers zeggen
Spoke personally with Jared. Provided delightful personal attention to my request for exactly what I wanted, although it was not available on your site. Real human contact inspires confidence for... Toon meer
Absolutely love this little saddle!! It’s perfect for our 3 yr old daughter (even though the stirrups are still too long for her). Shipping was fast! Customer service is awesome! Would definitely purc... Toon meer
The saddle and pad I ordered arrived in a timely manner, but upon opening the package the saddle was missing the breast collar and bridle that were supposed to be included. I had a little difficulty r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
In our equestrian haven, every visit is a delightful experience, where you'll find an inspiring assortment of riding accessories and thoughtful gifts that captivate the imagination. Whether you seek to reward yourself or surprise a fellow equestrian, our store is brimming with charming items to enhance your journey in the equestrian world.
Contactgegevens
4300 US Highway 377 S, Aubrey, TX, 76227, USA, 76227-7000, Aubrey, Verenigde Staten
- +1 (940) 808-9877
- contact@newenglandtack.com
- newenglandtack.com
4,2
Goed
125 reviews
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Exchange damaged coat for different size.
I received a damaged coat and after a few requests I finally received a return label. I also sent a message asking to exchange the coat for a size small as the medium is too big. I get no response, other than, send it back and we’ll replace it.
26 februari 2026
Shipped out instantly! Arrived on time!
Shipped out instantly and arrived on time! Extremely pleased with New England Tack.
10 februari 2026
Great to work with!
They were great to work with. When what we selected wasn’t available they immediately had us other options and had it shipped right away.
6 januari 2026
They sent me the wrong color now the…
They sent me the wrong color now the color I ordered is out of stock and they want me to drive an hour out of my way to return the item I received to get my money back
2 december 2025
Your customer service agent was…
Your customer service agent was wonderful help. Courteous and knowledgeable.
Love the saddle!!
3 november 2025
Very fast shipping and quality saddle!
31 oktober 2025
Excellent Duster
Great coat! It arrived on time and was a smooth transaction.
The coat itself is plenty big and tall. I’m 6’6” and 325 lbs and it sits well on my shoulders and hangs well. It has all the pockets, straps, and liners I’d hope to be there. Great price too!
20 oktober 2025
Good Quality
Really nice slinky! I love the quality and fit. I did size up once since I saw another review saying they run small so I’d definitely size up before buying.
22 oktober 2025
You sent the wrong item entirely
You sent the wrong item entirely, admitted it was your mistake, but have refused to send me a return label because, and I quote, "it's the same quality." You said you accept returns, as anyone should when they send the wrong item, but have refused to do so.
16 oktober 2025
Package lost by shipper
Paid 8.99 for shipping to exchange a 22.99 belt that was erdered in wrong size. Sent wrong one back on the 10th of October and have still not received my replacement. Their phone number is not for a business and i have messaged and emailed several times to resolve this issue. I finally heard from them today Oct 17th that my package was lost by shipper and a new one was sent out today. Hopefully i will receive it.
8 oktober 2025
Buy A (Jim) Bowie Hat Without Breaking the Bank !
Prompt shipping and a quality product at a reasonable price— Thank you!
24 september 2025
The product was nicer than expected
29 september 2025
Second store I ordered a saddle from
Second store I ordered a saddle from. No indication that it was out of stock or low in stock. Was excited that the tracking came through, waiting for my new saddle to find out that it was out of stock. Again this is the second store this happened to me.
22 september 2025
Good service
Good service. DHL Charged me $55 for tax border and brokerage. Seems high Maybe consider USPS?
9 september 2025
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