The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... Toon meer
Bedrijf heeft geantwoord
The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Toon meer
Bedrijf heeft geantwoord
The platform was user friendly and monitored your progress and activity on the site (in a good way). It assured that you were engaged with the content by being interactive or watching videos. I though... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Contactgegevens
313 West Main Street, 12953, Malone, Verenigde Staten
- 877-689-0674
- newyorksafetycouncil.com
3,9
Goed
278 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My wife can't get past the voice…
My wife can't get past the voice recording and there appears to be no one that can help you. She's been trying to complete this stupid course for over a week now but can't get past the voice recording
18 juli 2026
Antwoord van New York Safety Council
Thank you for reaching out, Amanda. We're so sorry to hear your wife has been unable to complete the course due to the voice recording step — especially after more than a week of trying. This is absolutely not the experience we want. Your concern has been escalated internally and a member of our team will be reaching out directly to help resolve this. We appreciate your patience.
Easy to use program
Easy to use program, quick certificate arrival in the mail.
Thank you.
10 juli 2026
Antwoord van New York Safety Council
Thank you so much, Lisa! We're delighted to hear the program was easy to use and your certificate arrived quickly — that smooth, hassle-free experience is exactly what we aim for. We appreciate you choosing New York Safety Council and hope to see you back for future courses!
Website was easy to use
Website was easy to use. Certificate came quickly. All in all, an easy process.
1 juli 2026
Antwoord van New York Safety Council
Thank you, Mary! We're so glad the entire process was easy from start to finish. Quick and reliable certificate delivery is something we take great pride in. Thank you for choosing New York Safety Council — we hope to see you again!
Unable to access course.
After completing payment, I was unable to access the course after several attempts. I do not have a smart phone. I was finally refunded my payment. I will take the course elsewhere. Mike
8 juni 2026
Antwoord van New York Safety Council
Thank you for sharing your experience, Mike. We're truly sorry you were unable to access the course after payment, particularly without a smartphone option available to you. We sincerely hope to have the opportunity to make this right in the future.
I could not get voice recognition to work.
I was unable to establish voice recognition so I asked for a refund
4 juli 2026
Antwoord van New York Safety Council
Thank you for your feedback, Anita. We're sorry the voice recognition step created a barrier to completing your course. We apologize for the inconvenience and truly appreciate your patience.
its great I can do as much or as little…
its great I can do as much or as little at my convenience and pick up where I left off
17 juni 2026
Antwoord van New York Safety Council
Thank you for the kind feedback! The ability to learn at your own pace — picking up right where you left off whenever it's convenient — is one of the things we're most proud of offering. We're glad it's working so well for you. Thank you for choosing New York Safety Council!
This is my fourth or fifth year and…
This is my fourth or fifth year and doing this and it’s an easy review of the rules of the road. You can do over many days.
17 juli 2026
Antwoord van New York Safety Council
Thank you, June — and a big thank you for being such a loyal returning customer year after year! It's wonderful to hear that the course continues to serve as a helpful and easy review. The flexibility to complete it over multiple days is something our students really value. We look forward to seeing you again next year!
Easy course
Course was well presented and easy to take. My wife and I took the course in one weekend and we had our certificates within a week.
16 juli 2026
Antwoord van New York Safety Council
Thank you for the wonderful review, B Derrick! We love hearing that you and your wife were able to complete the course together in a weekend — and congratulations on your certificates! We're glad it was well-presented and easy to follow. Enjoy your driving discount!
very negative and wasteful experience
Almost everything. I was not allowed to move on to the next modules. I had no luck in my attempts to contact customerservice for support. So I lost the money I paid for the course.
16 juli 2026
Antwoord van New York Safety Council
Hi Rene, we're truly sorry for the trouble you experienced accessing the course modules and reaching our support team — that's not the experience we want for any of our students. We've reset your course and it's ready for you to log in and start now. If you need any additional support, please email us at supportspecialist@certus.com and we'll be glad to help. Thank you for your patience!
very easy to use
16 juli 2026
Antwoord van New York Safety Council
Thank you, David! Simple and easy to use is exactly what we aim for. We appreciate you taking the time to share your experience!
Antwoord van New York Safety Council
Thank you for your feedback, Laverne. We're truly sorry that getting started felt more difficult than it should have — that's not the experience we want for you. We've gone ahead and issued a full refund on your behalf. Please allow 3–5 business days for it to be reflected on your end. We sincerely apologize for the inconvenience and appreciate your patience.
Couldn’t go beyond the first module
8 juli 2026
Antwoord van New York Safety Council
Thank you for letting us know about this issue. We're sorry to hear you weren't able to progress past the first module — that's not the experience we intend. Your concern has been escalated internally and our team will be reaching out to you directly.
Antwoord van New York Safety Council
Hi Gail! We took a look at your account and wanted to clear things up — your course wasn't locked out. It simply hadn't been started yet and was close to expiring, so we went ahead and reset it for you. You now have 30 more days to complete the course, and it's all ready and waiting for you to log in and give it a try! We hope you enjoy it. If you run into any questions or concerns along the way, please don't hesitate to reach out to us at supportspecialist@certus.com — we're happy to help!
It was easy to follow
It was easy to follow, understandable and made a lot of sense. I also liked that I could start and stop when I got tired or needed to attend to something else and didn't have to start from the beginning.
6 juni 2026
Antwoord van New York Safety Council
Thank you so much, Donna! We're so glad the course was easy to follow and that the flexible format worked well for you — being able to pause and pick back up right where you left off is one of our favorite features too. We appreciate you sharing your experience!
The experience was very easy and I like…
The experience was very easy and I like that I could stop and then come back to finish if I needed to.
20 juni 2026
Antwoord van New York Safety Council
Thank you, John! That flexibility to stop and come back is something we know makes a real difference, and we're glad it worked well for you. Thanks for choosing New York Safety Council!
Cut the advertising!
I took away one star because of the targeted advertising at the end. You SHOULD NOT give those other insurance companies access to our information, or at least make investigating them optional. This is supposed to be a learning opportunity, not a commercial venture. The course itself was very good.
15 juli 2026
Antwoord van New York Safety Council
Thank you for the feedback, Liz! We're sorry to hear that the experience at the end of the course wasn't what you expected — we completely understand your concern about privacy, and we appreciate you bringing it to our attention. We're glad to hear the course itself was very good, and we'll make sure your feedback is shared with our team. We truly appreciate you taking the time to share your thoughts!
It was easy to follow and the…
It was easy to follow and the instructions were clear and interesting
4 juli 2026
Antwoord van New York Safety Council
Thank you so much, Linda! We're thrilled to hear you found the course easy to follow and the instructions clear and interesting — that's exactly what we strive for. We appreciate you taking the time to share your experience and hope to see you again!
The process was easy and relatively…
The process was easy and relatively quick. Being able to take the course on line was very convenient.
14 juli 2026
Antwoord van New York Safety Council
Thank you, Liam! We're so glad you found the process easy and quick — and that the online format made it convenient for you. We appreciate you choosing New York Safety Council and hope to serve you again!
The most difficult part for me was…
The most difficult part for me was figuring out how to voice activate. My granddaughter knew immediately how to help.
16 juli 2026
Antwoord van New York Safety Council
Thank you, Catherine! We love that your granddaughter was able to jump right in and help — sounds like you have a great tech support team at home! We're so glad you were able to get started, and we appreciate you taking the time to share your experience with us.
Great
Very informative and well organized.
There seemed to be a password recognition issue but easy change.
6 juli 2026
Antwoord van New York Safety Council
Thank you so much! We're glad you found the course informative and well organized. We appreciate the heads-up on the password recognition issue — glad it was a quick fix! Thanks for sharing your experience with us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.