Nextdaycamera Reviews 405

The service was fantastic and it arrived in very good time for a birthday as requested. The lens is amazing, we are both very happy! :)

Ordered a lens and on receiving realised I had ordered the wrong one! Contacted them and no issue in returning the lens against the correct one and refunded the difference in cost prior to my receiving the correct one. Since dealt with them again as highly satisfied with every aspect of their customer service.

Best price I could find, (RF 35 F1.4 lens) next day delivery, good communication - fantastic experience.

What it says on the website, asked for it to be delivered to a different address and it was delivered next day.

Needed a camera for my holidays. The Canon R5 kit Phil suggested from customer services was an excellent choice. Suited my budget and arrived next day in plenty of time for my holiday. Very happy customer. Would highly recommend NextDayCamera to others.

[EDIT 3: The operator of Next Day Camera, Middleton Hill Limited, also operates Pro-Camera.co.uk which is where I placed my order. They have highlighted a concern that this review is not related to NextDayCamera.co.uk because my order was with Pro-Camera.co.uk. They are threatening me with legal action and researching irrelevant details about my life using the information I gave them to fulfil my order. I am happy to make it clear to the reader that this review is of Middleton Hill Limited, which operates NextDayCamera, as per the details of my review below.]

I used Pro-Camera.co.uk, which is the same as this company (same address on website, same website design, etc) and my payment appeared on my bank account as NextDayCamera.

I wanted to order a camera that was advertised as Next Day delivery. I emailed on Monday to ask if they had one in stock and could delivery by Thursday, which is when I needed it by. They emailed back to say they had one in stock, and a minute later I had replied to say I would buy it (asking them to email if any issues), and 5 mins after that I'd checked out.

I emailed to ask for a tracking number. I was told it would be delivered on Friday. I said this was likely too late, and they said that they'd escalate this to their shipping manager. It's now Wednesday. I asked when I'd get a tracking number, and was told that I'd get a tracking number next Monday for delivery on Tuesday.

This is too late for me, and I now don't trust any date they give. I have asked for a refund, but am skeptical about whether it will be processed any time soon. Luckily I paid via credit card so have Section 75 protection.

[EDIT 1: The company says it has refunded me (waiting to see it in my account) but has called and emailed to ask if I'll remove this review. I am inclined not to, because it accords with other experiences that I'd been worried about before ordering and I wouldn't have ordered had I known I'd have this experience.]

[EDIT 2: The company has further asked that I remove this review as I purchased via Pro-Camera.co.uk, but both websites share an address and telephone number and my payment was processed by Next Day Camera. The "about us" page of both websites names the company as Middleton Hill Limited with the same company number.]

[EDIT 4: I have now received a refund from NextDayCamera.]

My decision was price based. The product will be a busy piece of equipment offered at a similar price to a refurbished unit and considerably less than new at the high street! Another consideration was the reputation of the product as a quality and robust professional tool. The product was ordered 11.00h 08/07/2024 and arrived Next Day as promised.........Derek Canon 5d Mk 4

First class service received next day even though it was Saturday would recommend next-day cameras

Well described and clear photo, item was dispatched quickly and arrived quickly. Would use again.
Thanks

have used them before and the service is 1st class
the camera arrived the next day, the clue is in the name, would recommend
also very good on price

Exceptional service and a good price on my camera I ordered. So good I shall definitely recommend them

I have used Next Day Camera a number of times most recently for a Nikon DSLR. Next day was, as usual, just that and I was delighted with the camera. Good customer care also - kept informed at each stage of ordering, dispatch and delivery.

The camera company delivered exactly as said - next day, in perfect order, and good price Thanks

Super speedy delivery, well packaged, great price. We love the camera too.

Many thanks for the beautiful lens, delivered as advertised the next day.

Well pleased, thank you.

Perfect service from Next Day Camera.
I had a few concerns due to some reviews but emailed prior to purchase to confirm I would get my new lens the next day. I got a quick and positive response and 24 hours later I have it. Excellent

False advertising, claims to have items in stock(lie), 24 hour delivery stretches in to 10 day ETA, no help with regards to refund. Avoid like the plague. Nextdaycamera???? More like next day scammer

This is the third camera we have bought over a few years from NEXTDAY. Great price plus we get a VAT receipt, which is important to us. Each time we've ordered it has arrived the next day. We will be using them again.

Excellent service - mirrorless camera, lens and adapter purchased; great communication with immediate confirmation; arrived well packaged two days later - no complaints at all