Nextline - Second Phone Number  Reviews 

54
•
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

They are a terrible company. Stole my credit card information. Refused to cancel a trial (i tried to stop it from starting to begin with) after repeated requests and have charged me multiple times for... Toon meer

Beoordeeld met 1 van de 5 sterren

Countless email to support but no response. How can u save customers card without their knowledge and charge recurrent fees 100 times the intial payment. I keep getting debits for service i dont use.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Extremely poor service. I accepted a promotional offer for $0.99 USD, but I have already been charged $50 USD, and the charges keep coming. The promotion was not honored as advertised. Customer supp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This app perfectly bridges the gap between my work life and international travel needs. The second phone number keeps my business looking highly professional without the hassle of a second device. On... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele netwerkaanbieder

Geschreven door het bedrijf

Nextline provides a 2nd phone number for your phone. You don't need to swap SIM cards or bring another phone with you. The numbers you get from this app are real US phone numbers with UNLIMITED CALL & TEXT When you need a different number to call and text with, Nextline lets you get local numbers from over 300 areas codes in the US. You can use Nextline for private calls and texts. When you make a call or text with Nextline, it's sent from your dedicated Nextline number, and never interacts with your cell phone number. Nextline is great for business, dating or travel. It's real and reliable.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

54 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,0

Alle reviews

(54)

43 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

An absolute sham of a company and thieves

They are a terrible company. Stole my credit card information. Refused to cancel a trial (i tried to stop it from starting to begin with) after repeated requests and have charged me multiple times for various amounts weekly and monthly amounts - most of which my credit card company was able to stop, but not all - while i try to chase someone down to both shut down the line and stop the charges. they do not respond to their chat or emails.

24 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware: Generic automated replies, no actual customer support, and unauthorized charges! ​Review:

Do NOT do business with this company! I have sent multiple emails attempting to cancel my account and get a refund for charges I never approved, and they have completely ignored every single request.
​The only thing you will ever receive from them is a generic, automated response claiming they will look into it, but nobody ever actually follows up or resolves the issue. Meanwhile, they continuously take money out of your account without authorization. It is straight-up theft.
​Because of their refusal to respond and their fraudulent billing practices, I have taken screenshots of all unauthorized transactions and unanswered emails, and I have filed formal complaints with the Federal Trade Commission FTC), the FBI Internet Crime Complaint Center (IC3), and Google to report fraudulent merchant activity. I am also pursuing chargebacks directly through my bank and notifying state regulatory authorities.
​Save yourself the money and headache—stay far away from this company.
Resmi bildirimlerinizi ilettiğiniz hukuk bürosu ile doğrudan iletişime geçiyorum ve yürüttüğünüz bu usulsüz faaliyetler hakkında kendilerini bilgilendiriyorum.

I have also contacted YOUR PAYMENT PROCESSING ENTITY Stripe and MAGNETICA TECHNOLOGY SERVICES LIMITED acts as a payment agent company, Company Number: 13572829, Address: 112 Princes Gardens, London, United Kingdom, W3 0LJ.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely poor service

Extremely poor service. I accepted a promotional offer for $0.99 USD, but I have already been charged $50 USD, and the charges keep coming. The promotion was not honored as advertised. Customer support has not responded to any of my requests, and canceling the subscription has been unnecessarily difficult.

I am requesting the immediate cancellation of my subscription and a full refund of every charge above the agreed $0.99.

15 september 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Martha, sorry you’ve been dealing with this. We’d like to get the charges and cancellation sorted out for you. Please send your account details to support@nextline.com, and our team will check what happened and review your refund request. Nextline, Support

Beoordeeld met 1 van de 5 sterren

Countless email to support but no…

Countless email to support but no response. How can u save customers card without their knowledge and charge recurrent fees 100 times the intial payment. I keep getting debits for service i dont use. I have been asking for refund for days no respons

18 september 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Ron, sorry you’ve had to follow up so many times. We’ll ask our support team to check your previous emails and review the charges and refund request. Please also contact us at support@nextline.com so we can follow up on your case. Nextline Support

Beoordeeld met 1 van de 5 sterren

absolute scamm

absolute scamm, charge me twice 18 euros for service i did not intend to buy, no support. number they provide, does not work with gmail

20 september 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Maksim, sorry about the trouble. We’d like to have the charges and number issue checked for you. Please contact us at support@nextline.com with your account details, and our team will look into it. Nextline, Support

Beoordeeld met 1 van de 5 sterren

It’s a scam. Absolutely disgraceful!

It has been 10 days since I was charged for the first time, and I still haven’t received any response. Even worse, my subscription has still not been cancelled.

Absolutely disgraceful service. I strongly advise against subscribing to this service.

The cancellation system should be a basic and straightforward feature, yet apparently they are unable—or unwilling—to fix it. At this point, it feels like the system is deliberately designed to make cancellation difficult so they can keep charging customers.

I will continue leaving negative reviews until I finally receive a response and my subscription is properly cancelled.

1 september 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Filippo, we’re sorry for the delay and understand your frustration. We’ll forward your case to our support team again and ask them to review your cancellation request as soon as possible. You can also reach us at support@nextline.com for direct assistance. Lopa, Support

Beoordeeld met 1 van de 5 sterren

UPDATE I have yet to get a response…

UPDATE I have yet to get a response back although they reply here lol I got my funds back and issued a stop payment from this company I put next line on the radar and have been told they are in contact with the uk police careful who you guys play with 🙂‍↔️

6 september 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Tamyra, we’re sorry to hear you still didn’t receive a response from our team. We understand your frustration, especially after reaching out multiple times. We’re forwarding this again so the team can review what happened with your previous emails. You can also reach us directly at support@nextline.com. We appreciate you updating us. Lina, Support

Beoordeeld met 1 van de 5 sterren

They refuse to reach back out support…

They refuse to reach back out support is horrible I want to unsubscribe. 4 emails and nothing. I will be contact my bank for a chargeback and a payment block.

Absolutely ridiculous.

3 september 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Tristan, sorry you’ve had to follow up several times without getting a response. We understand how frustrating that is. We’ll forward your request to our support team again and ask them to check for your previous emails and review your cancellation request. You can also reach us directly at support@nextline.com so the team can look into this for you. Lipa, Support

Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience

Extremely Disappointing Experience – Be Very Careful With the Subscription

My experience with NextLine has been extremely disappointing. I initially purchased a virtual number for only $0.99, but later discovered that I had been charged $29.99 for a recurring subscription that I did not want.

What makes this experience particularly frustrating is the lack of transparency around the recurring billing. I did not expect a simple $0.99 purchase to result in a $29.99 recurring charge.

Trying to resolve the issue has been equally frustrating. I wanted to cancel the subscription and receive a refund, but getting a satisfactory resolution has been difficult.

This has completely destroyed my trust in the service. Customers should never have to discover unexpected recurring charges after making what appears to be a small one-time purchase.

Very disappointed with NextLine. I would strongly advise anyone considering this service to carefully check every subscription and billing term before providing payment details.

For me, this has been a terrible customer experience, and I would not willingly use this service again. (Spam)

26 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi, we are truly sorry to hear about your experience. We understand how concerning an unexpected charge can be, especially when you were not expecting a recurring subscription. and please contact us at support@nextlineapp.com with your account email and any relevant details. Our team will carefully investigate the situation in depth, check the billing and subscription history, and work to resolve the matter as quickly as possible. Thank you for bringing this to our attention. We hope to have the opportunity to sort this out for you. Sarah, Support

Beoordeeld met 1 van de 5 sterren

Tried to cancel cause it wasn't working…

Tried to cancel cause it wasn't working well for the .99 cents and then they charge me $19.99 and still won't let me cancel. It keeps saying my link is broken everytime I request a new link to try and cancel. They of course have no customer service phone number listed because they are a scam company. Plus their website is a .me that is weak. I'm cancelling my credit card right now.

17 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi John, we are sorry for the inconvenience. Please email us at support@nextlineapp.com with your account email. We will look into the issue, help with the cancellation, and review the charge for a refund. Thank you for giving us the chance to make this right. Sara, Support

Beoordeeld met 1 van de 5 sterren

scammers !

people, be careful !!! they're scammers. it was said that phone number costed 1 euros , and then i was charged for 19.99 euros !!!! i can't even cancell monthly subscription , cuz when i click cancel, the code has to send to email, but guess? it doesn't work. i can't even cancel, they stole my 20 euros . they don't have support. copy and paste same texts !!!! i'm in great shock . cuz of this, i blocked my card and unable to use it anymore !!!!

23 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Dear User, we are sorry to hear about this and understand your frustration. Please reach out at support@nextlineapp.com with your account email. We will look into the charge and cancellation issue and work with you to get this resolved. Sara, Support

Beoordeeld met 1 van de 5 sterren

My voicemail Doesn’t work and there is…

My voicemail Doesn’t work and there is no way to set it up in the app is anyone else having this problem … no one can leave a voice mail it just rings then go blank

12 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Elija, thanks for letting us know. Please email support@nextlineapp.com with your account details. We’ll look into the voicemail issue and help get it working as soon as possible. Linda, Support

Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service. The phone numbers they provide often don’t work properly and SMS messages don’t arrive, making it impossible to use them for verification. They also charge you for all kinds of things, and the terms and prices of additional services are hidden in tiny print. You can easily end up being charged a lot more than expected.

On top of that, it is extremely difficult to cancel these subscriptions once they have been activated. The whole experience feels misleading and unnecessarily complicated. I definitely would not recommend this service

18 juli 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Алина Кралечкина, thanks for sharing your concerns. Please email support@nextlineapp.com with your account details. We will look into the issues carefully and work to get everything resolved as soon as possible. Sarah, Support

Beoordeeld met 1 van de 5 sterren

Poor services

Poor services

5 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Moaiad, thanks for the feedback. Please share more details with us at support@nextlineapp.com so we can check the issue and improve your experience. Liba, Support

Beoordeeld met 5 van de 5 sterren

Best international communication app

This app perfectly bridges the gap between my work life and international travel needs. The second phone number keeps my business looking highly professional without the hassle of a second device. On top of that, the eSIM data plans are affordable and connect instantly the moment I land. It is an absolute must-have all-in-one tool for modern professionals

27 juli 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hello Syedah, Thanks so much! Glad Nextline works well for you. Appreciate it! Moon, Support

Beoordeeld met 1 van de 5 sterren

BEWARE this company is PREDATORY

BEWARE this company is PREDATORY. I used their services briefly through their website, and despite repeated attempts over the course of the last week to cancel my subscription, they have done nothing but b.s. me and stall any cancellation. Their website links to CANCEL do NOT work. They know this, and they are betting on people giving up. I have had to personally contact my bank in order to block all charges from this SCAMMY FRAUDULENT COMPANY.

3 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Tamuril, we understand your concern. Please email support@nextlineapp.com with your account details. We will check the cancellation and billing history carefully and work with you to resolve the matter promptly. Serah, Support

Beoordeeld met 5 van de 5 sterren

Excellent service 👌

I enjoyed using the services and will continue to use it. I have traveled to several places I have always wanted to go and thanks to these services I was able to communicate with others.

3 augustus 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hello Derek, Thanks for the kind words! Glad Nextline helped you stay connected while traveling. Safe travels! Lura, Support

Beoordeeld met 1 van de 5 sterren

Their scammers

Their scammers, they dont give refunds for mistaken buys. And their 1 dollar charge is just a thing to get your card to charge u 30 dollars the next day.

29 juli 2026
Review zonder uitnodiging
Logo Nextline - Second Phone Number

Antwoord van Nextline - Second Phone Number

Hi Dear User, thanks for raising this. Please email support@nextlineapp.com with your account details. We will review the purchase and billing history carefully and see how we can resolve this for you. Linda, Support

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