the service was superb they make follow up making sure that you receive all the details i was amazing to receive that kind of treatment this days is hard to receive that king thanks
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Lees wat reviewers zeggen
Communication was a bit lacking but when i sent an email asking about my order, it was promptly replied to. Order arrived quickly and in good condition Love my hairdryer - as advertised. PayJustNo... Toon meer
Bedrijf heeft geantwoord
Product is exactly whats advertised, delivery time on point... Love, love my new blender.... The only thing I didn't understand is why they don't inform u when delivery is on the way to u.... Otherw... Toon meer
Bedrijf heeft geantwoord
If I could give you 20 stars I would!! From my first phone call making an enquiry to the delivery of the item ordered Nicheliving was excellent. The item, which was ordered urgently, arrived as pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We aspire to be an innovative home living specialist retailer, leading the industry with premium product and service by scientifically articulating product offering, streamlining our operations, connecting with our customer decisions, staying in tune with community and stakeholders and building long term relation ships with our product partners. OUR VALUES Customer commitment - we develop relationships that make a positive difference in our customers lives. Integrity - we display the highest standard of integrity and honesty in all our actions. Teamwork - we work seamlessly together, across all boundaries to meet the needs of our customers and exhibit a strong will to help our company WIN. Personal Accountability- we are personally accountable for delivering on all our commitments. Quality - we offer outstanding products and unsurpassed service and combined, deliver premium value to our customers What we do At Nicheliving.co.za, we believe in turning your aspirations into reality. With an extensive selection of over 3000 products to choose from, we cater to your diverse needs and preferences. We understand that convenience is key when it comes to online shopping. That's why we offer many ways to pay, ensuring flexibility and ease of transaction. Whether you prefer credit card payments, EFT, or other secure payment methods, we have you covered. Shop with confidence and peace of mind at Nicheliving.co.za. We prioritize the safety and security of your transactions, implementing robust measures to protect your personal information. Rest assured that your privacy is our utmost concern. Quality is our utmost priority. We partner with reputable brands, ensuring that each product meets the highest standards of excellence. When you shop with us, you can expect superior quality and reliable performance. We understand the importance of timely delivery. That's why we offer speedy delivery services nationwide. Whether you're in a major city or a remote location, we strive to ensure that your order reaches you promptly. At Nicheliving.co.za, we are committed to providing an exceptional shopping experience. From safe and secure transactions to quality guaranteed brands and nationwide delivery, we are here to make your aspirations a reality. Shop with us today and discover a world of convenience, quality, and satisfaction.
Contactgegevens
Zuid-Afrika
- nicheliving.co.za
4,5
Uitstekend
184 reviews
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Excellent service
Thank you very much Nicheliving your service was excellent, my goods arrived in a good condition. I'm definitely going to buy from you again.
4 november 2024
Antwoord van Nicheliving
Dear Thabang, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Antwoord van Nicheliving
Dear Charntell, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Product is exactly whats advertised
Product is exactly whats advertised, delivery time on point... Love, love my new blender....
The only thing I didn't understand is why they don't inform u when delivery is on the way to u.... Otherwise Im happy😛
1 november 2024
Antwoord van Nicheliving
Dear Xoliswa, thanks for your business. It was a pleasure assisting. We are glad that you love your new Blender and that you are delighted with our service 😀. We have checked in on the issue of delivery communication when parcel is enroute and it appears that our logistics partner DSV have not been texting or emailing clients when parcels are out for delivery with driver. We will escalate and remedy this on our end. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Delivery was efficient and vacuum…
Delivery was efficient and vacuum cleaner works well. Thank you for your professionalism
29 oktober 2024
Antwoord van Nicheliving
Dear Nomsa, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
the best service ever
24 oktober 2024
Antwoord van Nicheliving
Dear Teboho, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Broken device delivered
Broken device delivered. No exchange has been supplied yet and I'm not getting any updates unless I follow up. No calls to schedule an exchange. Nothing.
24 oktober 2024
Antwoord van Nicheliving
Dear Khanyisani, thanks for your business. We sincerely apologise for the less than satisfactory experience with regard to the malfunctioned product received as well as the delay in updates from our end. A member of our team has been in contact with you today and is actively pursuing resolution of the matter through collection and exchange of the faulty unit. Rest assured, the matter will be resolved. Take care and Best Regards, Nicheliving 🙏
THANK YOU ..... ♥
Easy peezy on-line order and quick delivery = superb service provided. I absolutely LOVE the humidier and look forward to purchasing another for my home. Blessings in abundance to all staff.
22 oktober 2024
Antwoord van Nicheliving
Dear Wendy, thanks for your business. It was a pleasure assisting. We are glad that you love your new Humidifier and that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
The parcel did not take long at all
The parcel did not take long at all, it was nicely packaged in a perfect packaging size of box and sealed very well. And the product itself is very satisfying. Thank you!
15 oktober 2024
Antwoord van Nicheliving
Dear Mashudu, thanks for your business. It was a pleasure assisting. We are glad that you love your new blender and that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Poor communication
I didn’t receive communication about my delivery even after I had received my parcel. I constantly had to check the DSV website on the whereabouts despite a busy week. Communication was poor.
14 oktober 2024
Antwoord van Nicheliving
Dear Milisa, we sincerely apologise for a less delightful experience.
Order Confirmation, Order Processing as well as Shipping Notifications were sent and reflects as successful on our end - perhaps these failed to reach your mail server or ended up in the junk mail or trash folder.
In reference to your order, this was placed after 19h00 on Sunday 13 October 2024. Order was processed on Monday 14 October 2024 and handed over to DSV Couriers at 09h00 on the 15 October. Parcel was delivered and signed for at 11h24 on 16 October 2024
Good quality am impressed
Amazing blender and the quality is top.... I highly recommend Nicheliving🙏🔥
25 september 2024
Antwoord van Nicheliving
Dear Yolanda, thanks for your business. It was a pleasure assisting. We are glad that you love your new blender and that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Definitely recommend - wow and speedy service
I am one happy and satisfied customer and was very impressed with Nicheliving's service. The owner is friendly and helpful and provides excellent service with next-day delivery. I will definitely use their services again.
3 oktober 2024
Antwoord van Nicheliving
Dear Leandra, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Great service.
27 september 2024
Antwoord van Nicheliving
Dear Pamela, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Thank you very much for your fast…
Thank you very much for your fast delivery and seamless process. You are a life saver ❤️❤️❤️
26 september 2024
Antwoord van Nicheliving
Dear Moleboheng, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
I have not even received it yet
26 september 2024
Antwoord van Nicheliving
Dear Client, Many thanks for your review, although a bit harsh. Do note, your purchase was made on 25 September 2024, via payjustnow. Your item was actioned for shipping on the 26 September 2024 and collected by courier on the 27 September 2024 via DSV Couriers and is enroute to you. Our commitment to all clients is shipping within 2-5 Business Days provided there are no unforeseen delays. Should you have any further queries on your delivery, please refer waybill details sent to you when shipment was created or you can by all means contact us. Your delivery radius is within the Kyalitsha, Bluedowns and Delft Vicinity thus please ensure reachability via telephone for the courier to be able to reach you to arrange and confirm delivery due to the high risk nature of this locale, Best Regards Nicheliving
happy customer.Great stuff ,your service regarding…
Great stuff ,your service regarding placing orders and delivery was quick and easy ,Thank you.
2 september 2024
Antwoord van Nicheliving
Dear Sakienah, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Amazing service and love the speed to…
Amazing service and love the speed to get my product to me. Would recommend to all.
13 september 2024
Antwoord van Nicheliving
Dear Garth, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
My experience was great
26 augustus 2024
Antwoord van Nicheliving
Dear Thembelihle, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
I ordered a teal microwave but was sent…
I ordered a teal microwave but was sent a grey one. Nor was I communicated with about whether or not it was out of stock. Therefore the service was rather horrible
3 september 2024
Antwoord van Nicheliving
Dear Ambrocia
Thanks for shopping with us. We are sad that you are not completely satisfied with your interaction with us. I must emphasize that we have built a reputation and relationship with our client base over the years. We pride our interactions with our clients as always Honest, Fair and with the best intentions of creating good customer service. We feel that your rating of your experience with us is rather harsh.
Responding to your comment, please take note below:
• It is not general practice for us to make contact with clients when orders are received. This was a perfect order where payment from our aggregator was reflected and received with no issues as well as item selected at your checkout and invoiced was available and ready to ship. We only contact clients where issues with payments, out of stocks or delays exist.
• Your order was completed on Friday 30 August 2024 at 18h03 after business hours and was dispatched on the 2 September 2024 being the very next business day. The Item was received by you at 09h55 on the 3 September 2024 well within our SLA to deliver.
• Then, in respect to the item we must express that we do not stock any Teal Colored Microwaves, let alone, you had purchased a Russell Hobbs Unit and Russell Hobbs does not manufacture nor distribute Teal Microwaves for the South African Market.
• Your checkout was for a Russell Hobbs 20L Electronic Mirror Microwave RHEM21L, which is a silver mirror finish unit and not Teal. At time of despatch, the very Russell Hobbs 20L Electronic Mirror Microwave RHEM21L was shipped to you. For reference you may refer the underside of the box and the exact model description RHEM21L will be evident alongside the barcode.
• You had reached out to us today via email at 14h49 noting similar content, to which we responded and advised that we will be in telephonic contact with you. To this effect, telephonic contact was made and we advised the same, “that we do not stock teal microwaves at all and would be happy to arrange upliftment of the item”. “We also advise that we will check with alternate suppliers for a microwave that allows for interchangeable colour panels and advise so that a decision can be made on your end.
• Rest assured, should we be unsuccessful in sourcing such microwave, we would be happy to uplift the unit and issue a refund provided it is in unused condition.
Best Regards
Nicheliving
Antwoord van Nicheliving
Dear Nzingo, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
Happy customer
Communication was a bit lacking but when i sent an email asking about my order, it was promptly replied to.
Order arrived quickly and in good condition
Love my hairdryer - as advertised.
PayJustNow option is great!
Will definitely be shopping at this store again :)
1 augustus 2024
Antwoord van Nicheliving
Dear Brigitte, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏
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