Nicheonline Reviews 

1.476
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just received my mini cream leather handbag with gold chain . Its a perfect match with my shoes for my sons wedding . I couldn't be happier. Will definitely recommend Nichebags they are good quality,... Toon meer

Beoordeeld met 5 van de 5 sterren

I absolutely love Niche. The clothing quality is second to none. It fits perfectly and so comfortably to wear. The customer service is great, on the odd occasion I’ve needed to return something th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was tentative about ordering to begin with as often Facebook ads are misleading. So I just ordered two pairs of the joggers. I loved them so much I've made two further orders since - jeans, shorts a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not only do the ordered items come beautifully packed but they are fabulous quality goods. The Coco range is incredibly good value for money and I can vouch for their fit, fabric and versatility. Shor... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Damesmodewinkel

Geschreven door het bedrijf

Niche is the sister company of Hancock and Wood who are a fourth generation family business. Our department store has been trading from the same site in Warrington, Cheshire since founded in 1914. We have developed and expanded over the years to meet the changing demands of our customers and now combine the best traditions of service with a modern twist. In July 2020 we launched our online brand Niche serving customers both nationally and in the local area, offering our latest arrivals online at affordable prices. We receive new stock several a week so there is always something new to tempt you! We pride ourselves on providing excellent customer service following the traditional service model that we adhere to within our bricks and mortar store. Unlike many faceless online companies we will resolve any issues you may have quickly and efficiently. Susie is now the fourth generation of the Hancock family to take the helm at H & W, her sons Billy and Henry aspire to take the reins of the family business in the future!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(1.476)

25 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I just love niche

I just love everything I have bought from niche from joggers to tops jackets to boots and bags, clothes and shoes are so comfy, And they usually arrive within two days,

24 september 2024
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Antwoord van Nicheonline

Thank you so much for your lovely review! We are glad you love shopping with us

Beoordeeld met 5 van de 5 sterren

Very easy to navigate platform…

Very easy to navigate platform and like the fact Amy shows all items on podcast which helps with purchasing and making a decision 😀!!

24 september 2024
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Antwoord van Nicheonline

We are so glad you find it easy to shop with us, thank you for your lovely review

Beoordeeld met 5 van de 5 sterren

Good quality. Great style

Very fast delivery .i have been pleased with everything I have bought .good value good quality

24 september 2024
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Antwoord van Nicheonline

Thank you so much for your kind words, we are so glad you enjoy shopping with us

Beoordeeld met 5 van de 5 sterren

I absolutely love the niche camo and…

I absolutely love the niche camo and stretch black trousers. This is my fourth pair now. Quick delivery, I returned one pair as to slender in the legs, very quick refund. I have no complaints and can and will recommend to all my friends. Thankyou

24 september 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

Thank you so much for your lovely review!

Beoordeeld met 1 van de 5 sterren

No items

Still have Not received my items. Just waiting for an update

23 september 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

We're sorry you have not received your items. Unfortunately, Evri experienced a missing trailer on the day your order was collected and sadly, yours was one of the parcels on the trailer. We contacted all customers affected as soon as we knew there was an issue. We are in the process of receiving these orders back from Evri. Your order has been posted back out to you today. I can only apologise that this experience with Evri has led to a one-star review for us. We understand your frustration, however, we have done as much as we are able to under the circumstances.

Beoordeeld met 1 van de 5 sterren

I have not received this parcel yet

I have not received this parcel yet ! I ordered it on the 14th Sept.
I have tried to call you and it just rings & rings & rings .
I have been in touch with Evri now to see if they can help me.

14 september 2024
Review zonder uitnodiging
Logo Nicheonline

Antwoord van Nicheonline

We're sorry you have not received your items. Unfortunately, Evri experienced a missing trailer on the day your order was collected and sadly, yours was one of the parcels on the trailer. We contacted all customers affected as soon as we knew there was an issue. We are in the process of receiving these orders back from Evri and sending them back out to customers. Your order will be sent out in the next couple of days. I can only apologise that this experience with Evri has led to a one-star review for us. We understand your frustration, however, we have done as much as we are able to under the circumstances.

Beoordeeld met 5 van de 5 sterren

Best jeans…

These jeans are the best I've ever wore they fit perfectly.

13 september 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

We are so glad you love them! Thank you for your review

Beoordeeld met 5 van de 5 sterren

Recommended

I have about 6 pairs of Essential Black trousers from Niche Online. They’re so comfy, keep their shape, wash well, just hang to dry. Recommended 👍…

6 september 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

Thank you so much for your review

Beoordeeld met 5 van de 5 sterren

Great customer service

I've shopped numerous times at Niche and love the flattering clothes at great prices. On this occasion there was problem with Evri delaying the delivery so I phoned customer services. A special thank you goes to Yasmine who dealt with the problem quickly and efficiently.

27 augustus 2024
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Antwoord van Nicheonline

Thank you so much for your lovely review, it means a lot to us

Beoordeeld met 5 van de 5 sterren

Great service

Ordering is easy.Parcel came quite quickly and in lovely condition .Items fit really well.

27 augustus 2024
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Antwoord van Nicheonline

Thank you so much for your review

Beoordeeld met 5 van de 5 sterren

Being a British company for so long

Being a British company for so long. Like to support such a family run business. Goods paid for and sent the same day! What more could I ask for. Lovely quality and fit comfy . Will use this business again for future use

19 augustus 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

Thank you so much for your lovely review

Beoordeeld met 5 van de 5 sterren

Wonderfull company

Glad I found this wonderfull clothing company, never have I had such lovely clothes that fit well ,are comfortable and can be worn daily or dressed up for a evening ect .Had a few orders now and they arrive within a couple of days, look forward to the parcel coming..Bought clothes well out my comfort zone and realised they looked good ,I also felt good in them .stylish ,practical ,comfortable I cannot praise these clothes enough.

5 september 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

Thank you so much for your amazing review! It means a lot to us that you love our company

Beoordeeld met 1 van de 5 sterren

Gone downhill

I've had some really nice leggings from this company in the past but recently ordered two new pairs and the quality is not good. There is hardly any stretch in either of the pairs and the fishy smell of them was horrendous they had to be washed in a highly scented washing gel. I will be thinking twice about buying from here in future.

27 augustus 2024
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Antwoord van Nicheonline

We are sorry to hear you have been disappointed in the quality of your recent order of our joggers. The odour will be due to the dying process of the material, this does come out in the first wash which we do recommend doing before wearing them to eliminate any excess dye. I've added a link below to our FAQ page for more information
https://nicheonline.co.uk/faq/
We appreciate your feedback, thank you

Beoordeeld met 5 van de 5 sterren

Great priced clothing and excellent quality

Firstly, I love the clothes from this Company. The trousers and joggers are very comfortable and excellent quality.

There was an issue with the delivery of one of my orders and I can honestly say the Customer Service is second to none, they pulled out all the stops to resolve this within a few days.

I would not hesitate to recommend them and I’m sure anyone ordering would not be disappointed.

4 september 2024
Review zonder uitnodiging
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Antwoord van Nicheonline

Thank you so much for leaving such a lovely review. We appreciate you as a customer

Beoordeeld met 5 van de 5 sterren

Size surprise

I’ve bought lots of things for Niche and always been pleasantly surprised, I decided to try there cropped trousers, when they arrived I was sure I had bought the wrong size but they were lovely material and very well made so I decided to try them anyway,and I was shocked as they fitted and were just lovely, I would highly recommend niche , orders come quickly and beautifully packaged, I have just ordered all my October holiday things , and I know I’ll be happy with them.

27 augustus 2024
Logo Nicheonline

Antwoord van Nicheonline

Thank you so much for your lovely review. We are so happy you love shopping with us

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