so this is my second review. I have to say after giving this company another try and informing them i was going to do so this the experience this time around was faultless. Same product from same plac... Toon meer
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I ordered 2000 supossetries molds , they where sent with evri and did not arrive , contact with the company asked for photos of my door .. item didn't arrive no refund no replacement just ignored
Can only comment on the ordering and delivery service. I was kept informed of the status of my order throughout. The product arrived safely and in good time considering its from the USA. Have started... Toon meer
Did not realise that the thing I was buying came from the US making the delivery very slow and the package was damaged when it arrived. Returning it is problematic as it has to be shipped back to the... Toon meer
4,0
Goed
2K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Very efficient order & delivery service.
Very efficient order & delivery service.
28 april 2026
Review zonder uitnodiging
Very quick servise
8 april 2026
Review zonder uitnodiging
Great product
17 april 2026
Review zonder uitnodiging
A happy customer
My item was easy to order & was delivered very quickly
15 april 2026
Review zonder uitnodiging
I ordered a bag of arugula powder for…
I ordered a bag of arugula powder for £50 and its 100% not arugula.
It's got no peppery taste at all, that's how I know.
£50 for some grass powder 👍🏻
I also expected it to come from the UK because of their name, it's not from the UK at all.
Don't waste your time or money.
8 april 2026
Review zonder uitnodiging
Antwoord van NineLife United Kingdom
Hi Gee,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
Really easy to navigate website
Really easy to navigate website, great range of products well priced and delivered exactly when they said it would be delivered
14 april 2026
Review zonder uitnodiging
Good communication and product thanks
3 april 2026
Review zonder uitnodiging
Parcel came on time
13 april 2026
Review zonder uitnodiging
The only negative about this company is…
The only negative about this company is that it is the US. That makes it a problem due to the changes insitituted by the new government that causes a lengthy delivery time as well as shipping costs. Similar to China, another place I think long and hard about ordering from.
27 maart 2026
Review zonder uitnodiging
I love that I could track my order by a…
I love that I could track my order by a click of a link that was sent.
10 april 2026
Review zonder uitnodiging
Went to purchase a pelvic support belt…
Went to purchase a pelvic support belt for 107 pounds and they want 7 pounds postage on top.
Jog on that's a rip off it should be free for pain relief products at over 100 pounds. Definitely not British company it's probably China so no thanks and I'm glad I checked trustpilot first.
10 april 2026
Review zonder uitnodiging
Not a trustworthy vompany
They sent me 5mg capsules of cycloastragenol...I ordered 6 bottles at a cost of £1,200 for 25 mg capsules.they refused compensation as 14 days from delivery had passed..I have lost a lot of money... DON'T buy from this company..
5 april 2026
Review zonder uitnodiging
Product is great
Product is great. Delivery, though as advised, not that fast so make sure you order in time.
9 maart 2026
Review zonder uitnodiging
What I ordered is what I got
I contacted the company via email and they assured me I would receive the correct order. Since I had previously lost money returning wrong items from other vendors, I was very satisfied when my order arrived correctly.
10 maart 2026
Review zonder uitnodiging
Worst company to ever purchase items…
Worst company to ever purchase items for. I purchased some tea which were extremely expensive but I was in the UK for a short time and decided to buy a few. I was told my order would an arrive between 17th and 20th of March. It didn’t arrive and no communication was received in that regard. My tea arrived on the 27th luckily I was leaving the UK on 28th. Upon opening the package I saw only half of my order. I quickly contacted the company to let them know and find out why I had received a part of my purchase. I was told the other order was out of stock, again it didn’t say that on their website and I didn’t receive that information. I have been going back and forth with this company to refund the money of the part that wasn’t delivered. One Alex has just been telling me about vouchers and discounts code until the get the issue resolved. I have told him countless of times I don’t need a voucher, I need my money back. Also I have left the UK. Items haven’t been delivered I need a refund. I feel this is a very dodgy and can’t be trusted. Stay away from them. I’ve had to report the issue to my bank.
28 maart 2026
Review zonder uitnodiging
Antwoord van NineLife United Kingdom
Hi Customer,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
VERY POOR customer service - AVOID AT ALL COSTS
When purchasing the order started having loads or junk calls and emails and my card was blocked. Messaged into cancel the order and get absolutely nowhere they just keep cutting me off and won’t send a confirmation email. But just keep ending the messaging abruptly VERY POOR customer service! I can’t see me getting a refund - complete scam!
AVOID THIS COMPANY AT ALL COSTS, THEY’RE AWFUL YOU WON’T GET ANYWHERE!!!
AVOID AVOID AVOID
27 maart 2026
Review zonder uitnodiging
Antwoord van NineLife United Kingdom
Hi Rebecca,
We regret the inconvenience caused. Your feedback is important, and we're doing everything to resolve the issue promptly.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
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