Amazing company. Product was insane quality. They were loved as a gift. Staff were super helpful at helping sort out delivery issues. Extremely good quality product and level of service.
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Lees wat reviewers zeggen
Nio are great , not only are the cocktails tasty, customer is also amazing as when the PO mucked up a delivery they were on it straight away with a replacement, so every thing arrived when needed. A... Toon meer
Amazing cocktails. After receiving a couple of NIO Cocktails, as part of a bouquet delivery, I had to look them up, and I am hooked! Such a large range of cocktails, and I love that I can choose w... Toon meer
Really pleased with the service and experience of using NIO. The selection was massive! And the online shopping site easy to use. Delivery was also really quick - much better than expected. I had a sm... Toon meer
Bedrijfsgegevens
Over NIO Cocktails
Geschreven door het bedrijf
NIO means - Need Ice Only. Choose from our cocktail menu of over 20 pre-mixed premium cocktails delivered straight to your door.
Enjoy the art of quality mixed drinks with award-winning cocktail mixology and inspiration.
DISCOVER NIO
Contactgegevens
Verenigd Koninkrijk
- hello@nio-cocktails.com
- niococktails.co.uk
4,6
Uitstekend
2K reviews
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I had a damaged package (courier caused…
I had a damaged package (courier caused the issue) and it was handled incredibly well by Tisha and the Nio team. I have always enjoyed NIO cocktails and it's good to know there is a great attitude supporting this.
26 mei 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Thank you for your fantastic review!
We're sorry to hear your package was damaged in transit, but we're delighted that Tisha and the NIO team were able to resolve the issue quickly and make things right. Providing excellent customer service is just as important to us as crafting great cocktails, so it's wonderful to know that our support matched your expectations.
Thank you for your continued loyalty and kind words. We look forward to serving you again soon. Cheers!
I was absolutely delighted to receive…
I was absolutely delighted to receive my NIO cocktail selection box in the post. What a brilliant idea for a gift that is so special and different! Each cocktail is beautifully packaged in a neat plastic pouch and comes in an attractive sleeve with a super explanation of what you are drinking, its derivation and design. A perfect amount of information to enhance the experience but not overwhelm! I don't usually drink cocktails as I tend to think that I would probably need so many different spirits, mixers and paraphernalia - I put it in the ‘too hard basket’ - so this has made it all very accessible for me. It's just so much fun to try lots of different things you simply wouldn't otherwise do. They pour beautifully, are delicious and I totally recommend to anyone try or gift!
27 mei 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Thank you for your amazing review!
We're thrilled to hear how much you enjoyed your NIO Cocktail Selection Box. It's wonderful to know that the packaging, cocktail stories, and tasting experience helped make each drink feel special without being overwhelming.
Thank you for your kind recommendation and for choosing NIO as both a treat and a gift. We hope you continue to discover new favourites in future selections. Cheers! 🍸✨🎁
Great customer service!
I have been a NIO customer since lockdown - the cocktails are consistently delicious and also make brilliant gifts. The customer service is also excellent. Recently I received a box where one of the sachets had burst. These things happen - when I contacted them the company could not have been more responsive and efficient, and replaced the whole box within 2 days. Highly recommended!
14 mei 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Thank you for your wonderful review!
We're delighted to have had your support since lockdown and are so pleased to hear that you've continued to enjoy our cocktails, both for yourself and as gifts.
We're sorry that one of the sachets arrived damaged, but we're glad our customer service team was able to resolve the issue quickly and efficiently. While occasional transit issues can happen, we always aim to make things right as swiftly as possible.
Thank you for your kind words about both our cocktails and our service. Your recommendation means a great deal to us, and we look forward to serving you again soon. Cheers!
Great customer service
Great customer service and prompt delivery
Second time I’ve ordered NIO cocktails as a gift and they have been great.
Cocktails are wonderful
Strongly recommend this company
2 mei 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Thank you for your fantastic review!
We're delighted to hear that you've chosen NIO Cocktails for gifting not just once, but twice. It's wonderful to know that both the prompt delivery and customer service met your expectations, and that the cocktails were so well received.
Thank you for your kind recommendation and continued support. We look forward to helping you celebrate many more special occasions with our cocktails in the future. Cheers!
Nio saved the day when birthday…
Nio saved the day when birthday cocktails were lost in the post. Excellent customer service. Thank you, Tisha
24 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi Pat,
Thank you so much for your kind words! We’re really glad we could step in and help when your birthday cocktails didn’t arrive as expected we know how important those moments are.
We truly appreciate your support and hope to be part of your celebrations again soon!
Great customer service
Ordered for my wife's birthday and the original courier failed to deliver. However, NIO immediately dispatched next-day delivery a second package via a different distributor, and that arrived in time. Thanks!
23 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your review!
We’re sorry the original delivery didn’t go to plan, but we’re really glad we could step in quickly and get a replacement to you in time for your wife’s birthday, that’s what matters most.
We truly appreciate your understanding and your kind words, and we hope the cocktails helped make the celebration extra special.
Thanks again for your support!
It's All Great
I love these Cocktails, great to drink and they make a great gift for friends and family. Also great customer service. I had an issue with delivery caused by the courier and Tisha was most helpful .
21 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your lovely review!
We’re delighted to hear you’re enjoying the cocktails and that they’ve made such great gifts for your friends and family, that’s exactly what we love to hear.
We’re also really pleased Tisha was able to help resolve the delivery issue quickly for you.
Thanks again for your support, it truly means a lot to us!
Excellent cocktails
Excellent cocktails, purchased a whisky collection for my Husbands Birthday, he absolutely loves them, as someone who enjoys a whisky sour this was as a good as it gets! Perfect ☺️
25 maart 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your wonderful review!
We’re thrilled to hear the whisky collection was a hit for your husband’s birthday, and even better that the Whiskey Sour lived up to expectations!
It means a lot to us that you chose NIO for such a special occasion, and we’re so glad it helped make the celebration perfect.
Thanks again for your support!
Great choice of home delivered…
Great choice of home delivered cocktails that taste and serve like they were made for you by a professional in your very own home!! Literally shake and pour over ice in your favourite glass and simply enjoy!
Great value and I love the seasonal changes.
18 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your fantastic review!
We’re delighted to hear you’re enjoying the cocktails and the whole experience, “shake, pour, and enjoy” is exactly what we aim for, so it’s great to know it feels like having a professional serve right at home.
It’s also wonderful to hear you appreciate the value and our seasonal selections, we love keeping things fresh and exciting throughout the year.
Thanks again for your support, it really means a lot to us!
Great company & great product
Great company & great product. Had an issue with a recent delivery & customer service were very responsive & helpful & the issue was fully resolved. Would definitely recommend
16 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your kind review!
We’re sorry there was an issue with your recent delivery, but we’re really pleased to hear our team was able to resolve it quickly and get everything sorted for you.
It means a lot to us that you’d recommend us, and we’re so glad you’re enjoying both the product and the service.
Thanks again for your support!
Brilliant customer service
Brilliant customer service. We had a small issue with the delivery and Tisha sorted straight away. Would recommend
15 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your kind words!
We’re really pleased to hear Tisha was able to sort everything out quickly for you.
We truly appreciate your recommendation and your support!
An authentic cocktail experience at home!
These NIO cocktails are absolutely perfect for an authentic cocktail experience at home. They are so tasty and simple to prepare. They also make great gifts. Tisha was fabulous and helpful throughout. Highly recommended!!!
14 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your amazing review!
We’re delighted to hear you’re enjoying the cocktails and that they bring an authentic experience to your home, that’s exactly what we aim for. It’s also great to know they’ve made such lovely gifts!
Tisha will be so pleased to hear your kind words!
Thank you again for your support and recommendation, it really means a lot to us!
Great customer service
Had these cocktails before and they’re delicious so I ordered a box of cocktails as a birthday gift but unfortunately the box arrived damaged after the courier company rammed it through the letter box. Emailed Customer Service who were fantastic to deal with and promptly sent a replacement. Fantastic customer service throughout.
3 april 2026
Review zonder uitnodiging
Antwoord van NIO Cocktails
Hi there,
Thank you so much for your review!
We’re really sorry to hear your gift arrived damaged, that’s never the experience we want for our customers, especially for a birthday. That said, we’re so pleased our team could step in quickly and get a replacement out to you.
It means a lot to hear you’ve enjoyed our cocktails before and chose us again for such a special occasion.
Thank you for your understanding and your kind words about our customer service, we truly appreciate your support!
Replacement of damaged goids
I received a damaged delivery with 3 of the 6 drinks affected. I provided evidence to NiIO and received a replacement delivery within 3 days. An excellent response.
18 maart 2026
Review zonder uitnodiging
They were really helpful when my order…
They were really helpful when my order got lost and attended me even on the weekend. Great service and really good drinks!
15 maart 2026
Review zonder uitnodiging
Ordered as a gift and there was some…
Ordered as a gift and there was some issues over delivery (Royal Mail didn't deliver!) NIO customer care were incredibly helpful and went over and above to sort out the problem.
This is customer care that some other companies could really learn from. Because they managed to turn a negative into a positive, NIO will now be the first company I think of when needing to send a gift.
Five stars - no hesitation to reccommend.
17 maart 2026
Review zonder uitnodiging
Great customer service!
Initially one of the box of 6 cocktails were damaged and leaked into the box. This was disappointing so I contacted NIO as advised by the courier. They couldn't have been more helpful and apologetic. Replacements were sent immediately followed up by email to ensure I was entirely happy with the service. The cocktails are great too!!
9 maart 2026
Review zonder uitnodiging
Excellent Customer Services
Evri lost my NIO parcel and were their usual useless selves. I got in touch with NIO and they arranged an immediate replacement with next day delivery, so thanks and well done NIO for providing excellent customer services.
I’m told they will be switching to alternative delivery methods
9 maart 2026
Review zonder uitnodiging
Excellent products and fantastic service
Fantastic product- a great range of cocktails in unique packaging. I love these as gifts for others that make for a real treat.
The customer service from the Nio team is superb and they were very quick to rectify a delivery issue for me. Would highly recommend!
28 februari 2026
Review zonder uitnodiging
Good quality cocktails
Bought the advent calendar for my daughter. Two of each cocktail so great to share. Good quality cocktails, nicely packaged. Thoroughly recommend
9 september 2025
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