Amazing company. Product was insane quality. They were loved as a gift. Staff were super helpful at helping sort out delivery issues. Extremely good quality product and level of service.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Nio are great , not only are the cocktails tasty, customer is also amazing as when the PO mucked up a delivery they were on it straight away with a replacement, so every thing arrived when needed. A... Toon meer
Amazing cocktails. After receiving a couple of NIO Cocktails, as part of a bouquet delivery, I had to look them up, and I am hooked! Such a large range of cocktails, and I love that I can choose w... Toon meer
Really pleased with the service and experience of using NIO. The selection was massive! And the online shopping site easy to use. Delivery was also really quick - much better than expected. I had a sm... Toon meer
Bedrijfsgegevens
Over NIO Cocktails
Geschreven door het bedrijf
NIO means - Need Ice Only. Choose from our cocktail menu of over 20 pre-mixed premium cocktails delivered straight to your door.
Enjoy the art of quality mixed drinks with award-winning cocktail mixology and inspiration.
DISCOVER NIO
Contactgegevens
Verenigd Koninkrijk
- hello@nio-cocktails.com
- niococktails.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Loved that I make a 'pick and mix' box
Loved that I make a 'pick and mix' box. The products are great - very close to a proper cocktail made in a bar. Good value, great product and really quick delivery. Will be using again!
26 maart 2025
Wonderful service.
My original order never arrived presumably lost in transit by Evri. I contacted customer care through live chat and they were wonderful. They responded immediately resent the order which arrived the following day. I have not tried the cocktails myself as they have been purchased as a present. However, having ordered and tried NIO cocktails before I have no doubt that they will be just as lovely.
24 oktober 2025
Review zonder uitnodiging
Unfortunately my last delivery box was…
Unfortunately my last delivery box was damaged (by the courier I assume) which caused a leakage. Contacted the team at NIO who were very responsive and dealt with the matter effectively and efficiently. Many thanks for a wonderful service.
24 oktober 2025
Review zonder uitnodiging
Delivery never arrived.
Delivery never arrived.
Not getting anywhere with customer service.
No phone number to speak with customer service.
Have emailed with attatched information but still not luck.
Not a happy customer. Was meant to be delivered by Evri, good luck with getting your orders!!!
29 september 2025
Empty boxes delivered
The cocktail packages were delivered EMPTY. I paid almost £50 and can't even get a response on the chat line nor by email.
24 oktober 2025
Review zonder uitnodiging
Fabulous cocktails
The cocktails are great quality and a favourite gift.
Turnaround is quick, cocktails delivered very swiftly and a generous reward scheme!
23 oktober 2025
Review zonder uitnodiging
Great service from Nio
Great service from Nio. Perfectly crafted and good value cocktails.
29 september 2025
Fabulous Cocktails
These are so easy to use and they taste fabulous.
In fact I am buying some for friends for Christmas
29 september 2025
The service from this company is…
The service from this company is exceptional .My order arrived damaged in transit - I sent an email to Nio and they replied within 5 minutes, despatching a replacement on a next day delivery!!
They were efficient, helpful and so polite it was a real pleasure to talk to them !!
The product itself is delightful and perfect for a special gift - I will be ordering again without hesitation.
14 oktober 2025
Review zonder uitnodiging
Great service delivered in 2 days
Great service delivered in 2 days. I love i can choose just the flavours I love.
24 september 2025
Evri lost the original order
Evri lost the original order . Contacted Nio who resolved the problem within the hour with a replacement and using different courier .
The products are fantastic and have ordered from Nio several times.
13 oktober 2025
Review zonder uitnodiging
Fantastic customer service
The product is delicious and the customer service is beyond expectations. I have had problems with deliveries that were not the fault of Nio but they have resolved the issue immediately.
10 oktober 2025
Review zonder uitnodiging
Great service
Nio have always been very good, the cocktails are very tasty. We recently had an incorrect order delivered to us and the customer service team were extremely polite and quick to rectify the situation and send us what had been missed off.
4 oktober 2025
Review zonder uitnodiging
It didn’t arrive
It didn’t arrive, I emailed them to say the delivery address was wrong, and then emailed them proof that int wasn’t delivered to me, and no reply.
25 september 2025
Excellent customer service
A very quick delivery again after ordering. Will be buying more for Christmas 🎄. Made a box of 6 up for Birthday celebrations. These are wicked drinks 🍸 😁
29 september 2025
Cocktail lover
I love nio cocktails best I've ever tasted. Service very prompt usually within a couple of days
29 september 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.