Nivoda Reviews 22

Thanks to Nivoda. David and Andre helped a great deal with an order and got the diamond to us in very fast way. I give them 10 stars. Great company!

Worst comapny ever, there are so many people complaing that they didn't receive their orders. I ordered the faith ring and 3 weeks later still no communication from them - no way to contact them

Working with Nivoda was a amazing experience.
Great service

Plateforme incontournable pour ceux qui recherchent des pierres de qualités .
Autant pour les diamants que pour les pierres de couleurs, je recommande .
Merci Nivoda.

Nouveau fournisseur depuis peu, les commandes se sont très bien passées. Angelica a été parfaite et tout a été reçu en temps et heure.

Amazing service. I'm a wholesalers and i can not find a better and more convenient way to buy diamonds

Nivoda has helped my business and is moving the industry forward. I have a great POC at Nivoda and they help me with everything.

We ordered several thousands in stones, they haven't managed to deliver within the time in the contract, we haven't received anything. No stones no communication, no support.
We have lost our clients, we have lost sales, we have a reputation damage. Horrible experience

I have been a long time customer of Nivoda in South Africa and their platform has really helped me grow my business. As a business owner, I do understand the day to day challenges of logistics and customer relations.
In this particular line of business, you can imagine that our spend with Nivoda is not small amounts and you would expect the service from them to accommodate their business growth. Sadly, this is not the case at all. If things do go south, expect their customer service to basically shrug and through their hands in the air. Unfortunately you will be stuck dealing with a person hat has no clue about the industry as a service agent and there is just no way to escalate to any form of senior/management. A polite - "We are really sorry" is the furthest that they will go. Not a very professional way to salvage or encourage business relations.

Llevo unos años trabajando con Nivoda y estoy más que satisfecho. La plataforma es muy ágil, fácil uso y con diferentes herramientas que hace que la búsqueda sea exitosa.
Destacar que tienen un servicio de consulta 24h el cual ayuda a resolver cualquier tipo de duda, y las respuestas han sido rápidas. Los envíos y las importaciones es algo que agiliza mucho y que lo resuelven
muy bien.
Realmente 100%recomendable y satisfecho.

Nivoda is the best place online to buy diamonds or coloured gemstones. It has a huge inventory, the prices are very competitive, the customer service is really top-notch. They always go above and beyond to give you the best customer experience. They are open in August when many other wholesalers are on holiday which is very convenient and it is a huge plus. The shipping is very quick, the tracking of the package is detailed and up-to-date. They also offer risk-free returns and flexible credit terms which makes them stand out from the other companies in the field. I think as of now you can't find a better place to source your diamonds from. They way they do business and the services they offer is on another level. Nivoda is really an amazing company.

Excelente experiencia trabajar con Nivoda. La atencion de Adriana es Muy Buena. Adriana es una funcionaria que asesora Excelente. Quizena Jewelry. Pedro Quizena

This has revolutionized our business, and what we are able to offer to our clients. With access to so many stones (lab, natural and gemstones alike) which means I am able to source and quote a client there in the moment with the customer facing mode (Loupe360) allows you to close a sale quicker, safer and with the option to return stones (when returnable - but you can filter this option) the "risk" to us is zero. Being able to share video's, images and certificates with clients to show them what they are purchasing (as its tough for many not seeing the stone in reality) is simply brilliant, and has allowed me to sell stones to clients that I would have lost otherwise, because I would have had to contact multiple companies to see what is available after the client has left. The chat feature allowing you to speak with members of the Nivoda team for custom cuts or stones has been amazing. They keep you informed of the progress of your inquiry order, and the whole process is plain and simple. I cannot rate this platform highly enough, and if you haven't jumped on the band wagon already, you're missing out!

It's a great company, with absolutely amazing support. I haven't been treated as well elsewhere. I

Nivoda is the best! Is changing the game for all of us jewelry designers helping us to find what we need without spending precious time on sourcing! They take care of everything and now I can be more competitive and offer my clients a global inventory! My clients are buying more and they are happier! Thank you Nivoda!

Nivoda has transformed my jewelry business. Their extensive diamond inventory, transparent grading reports, and user-friendly platform make sourcing diamonds a breeze. The exceptional customer service is the cherry on top. Nivoda is my go-to platform for top-quality diamonds and unparalleled service. Highly recommended!

Great platform with fantastic UX, value and selection - has grown to be an integral part of my business