Took over 10 days to arrive. No dispatch email. When I contacted to find out about my order received no reply. Product did finally arrive but no customer service whatsoever. T shirt didn’t even arrive... Toon meer
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Lees wat reviewers zeggen
Scam company. Did end up getting the number of the owner after they blocked my email address but he ended up blocking my phone number after promising my item would be delivered by the next week. Send... Toon meer
Ordered 8/12. No contact other than royal mail expecting order for 2 weeks. Only after I chased them by email and instagram did the owner ‘Jamie’ insist I call him where he apologized but was ridiculo... Toon meer
Absolutely appalling service. Order placed over 3 weeks ago. No despatch confirmation. Do not reply to emails. Pathetic excuse about Royal Mail delays I have requested a refund which has yet to mate... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to the official No Chaos online store, all orders are shipped directly from our bricks and mortar stores. Our co founders have owned skate shops since the early 90s. NC is for skaters by skaters.
Contactgegevens
5 Chalk Farm Road, NW1 8AG, London, Verenigd Koninkrijk
- 07768 435102
- info@nochaos.co.uk
- nochaos.co.uk
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Avoid this company
Avoid this company! Absolutely ridiculous service they take your money and send you the wrong items they don’t respond to emails and advertise stuff they don’t even have
Absolutely shocking communication
Absolutely shocking communication, or lack thereof.
Made my order on the 4th May and not heard a thing.
Emailed them, messaged them on Facebook and Instagram and just being ignored.
Delivery terrible
Terrible delivery took a month for items to arrive that said they would take 5-10 days, no updates until I sent several emails. Items eventually arrived.
Didn’t send my item
Didn’t send my item. When I chased it up they said it would be sent but still didn’t send. Asked and received a refund
Thanks Trust Pilot
Thanks Trust Pilot. I was going to place an order but I will not now thanks to the negative reviews that you detail.
No product yet
I can’t really review the product as it hasn’t arrived yet, I emailed to chase the delivery and I am yet to hear a response…
Happy
Well it would of been 5 stars, unfortunately my parcel was sent via what felt like a tortoise, however when I contacted the store to see where my parcel was, they were fantastic and dealt with the issue very promptly, and sent a rocket up the tortoises backside, soon after that I received my goods. Very please and will use again as long as they sack that tortoise.
Item not delivered. No response to emails.
Ordered sweatshirt in 12th April. It's now 8th May. No sweatshirt. No response to emails.
Edit. The item did finally arrive and the seller had included a free t-shirt to apologise for delay. This was appreciated but I would have been happy with some communication instead.
They took my money on the 24th April
They took my money on the 24th April. I waited and waited. I then emailed... no reply... I then rang. Spoke to someone who said (they needed to print more tops) no customer service. Still waiting for product 14 days later... I've ordered b4 but after this shocking show I won't be again. If it doesn't turn up by Friday I'll be ringing the bank
First time buying with No chaos..
First time buying with No chaos..
Slight issue with late delivery?
Sorted immediately after contact with Jason.
Friendly and very helpful.Tee arrived next day... Quality.
Ordered 2 t shirts and then a week and…
Ordered 2 t shirts and then a week and a half later I received only one. Nobody from customer service ever replies
Missing item from order, ghosted by Customer Service
Ordered 3 t-shirts back in February. 2 arrived on time as hoped, both very good quality.
3rd t-shirt was not included in the order, with a receipt acknowledging the missing item and with a hand-scribbled 'On It's Way' on the receipt.
It's now nearly 3 months from order date and I've had no reply. Their customer service email just sends automated responses and the mobile number on their site just rings to the voicemail of some guy named Jamie Wilson.
Really frustrating experience from a store which, when it gets it right, offers great value and products. Unfortunately, they don't seem to be able to avoid getting things wrong, or be able to deal with them when they do.
Great shop
Ordered from this place and couple of times. No issues at all, everything has been great. Great products and had no bother with communications or delivery. I made a mistake in ordering and it was easily sorted by the staff. Would recommend
Avoid - 25 days, still not arrived
Avoid! 25 days since my order and it still hasn't arrived. I've emailed them four times, and only got a response (they said its on its way) after saying I was about to report them as fraud to my bank. I've asked for a refund, and yet again no reply.
They either don't know how bad their customer service is, or they don't care - either way, avoid avoid avoid.
Cracking service and products.
Cracking service and products.
Emily was very helpful with an order I had placed and got everything sorted out for me.
Placed an order and never received…
Placed an order and never received shipping confirmation, I emailed the support desk to inquire and was given an excuse that this was a "Royal Mail delay" and this would be shipped "Today" despite it being 9pm at night. I asked why I hadn't been advised of a delay in shipping in the two weeks since placing the order and asked for a refund twice but both queries were ignored and they seemed happy to keep my money and not ship the order. Would not recommend at all.
*Update* After five months this "business" is asking for more details to verify my experience happend, probably in an attempt to combat some negativity that surrounds their shoddy customer service. Trust me, this experience is 100% genuine, for more proof, just look at how they respond and openly attack customers.
Don't spend a penny here, I beg you!
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