Noctura 400 Reviews 

From day 1 the team at Noctura have been amazing and the customer service has been second to none.
Whilst I have had to have treatment to both eyes there has been an improvement in my vision generally and scans show an improvement too

Great service, always really helpful.

I've been using the Noctura 400 for coming up to 2 years now, always arrives in time before the old one expires, great service

I’m really glad I found Noctura 400. Since using it, I’ve noticed a real improvement in my diabetic retinopathy. At my recent annual eye screening, I was pleased to hear there has been no worsening of my retina. I have no eye problems, and my next appointment is next year. I would definitely recommend Noctura 400 to anyone with retinal issues.

The most outstanding quality is the truly caring communication conveyed by all the team together with superb efficiency eg punctuality sending the mask and follow up support offered as and when needed.

Customer service is fantastic and more than willing to help you. Service and delivery are fast and the Noctura 400 mask is helping me see much more then I have been able to do with just diet. My eye treatments have been extended to a longer time in between injections and that makes me a very happy person! Thank you for the mask!

Always a quick service when my eye mask is ready to be replaced.

It certainly helped to improve my sight. I would recommend it.

Last diabetic eye test was good. Looking forward to the next. Excellent product.

Using it for over ten years and haven’t needed laser since, previously having laser approximately every 6 months.

I no longer need my long sight vision glasses after a few months of wearing the noctura mask during sleep. There is definitely a marked difference of less eye pain than before using the noctura mask. The mask is comfortable to wear and I actually sleep better while wearing it.
The customer service team I couldn't speak more highly of and they are a delight to deal with.
I'm sure this is holding off the need to have diabetic retinopathy eye injections.

Started the mask in 2018. Since then no more bleeds or injections.

Its a real eye opener.

Very easy to deal with, had all information to hand. Device arrived next day.

I have had my Noctura 400 over a year. My retinal condition has stabilised, which is a result of consistent wearing of the eye mask at night. It took a few weeks to get used to it. I now can’t sleep without it. A suggestion to make it more comfortable for each new mask is to gently wash it before wearing it. This softens the fabric.

All seems to work

Prompt communication and good customer service which I appreciated thank you

I took my time in deciding to order a device as I wanted to explore the option of NHS provision but was told in no uncertain terms by my local trust they wouldn't' even look into it, let alone consider it as an option. I was very frustrated with this as it is approved to be prescribed under current NHS guidelines. I called to discuss and get some guidelines from Noctura as I wanted to make sure I was a suitable candidate and there would be a potential of benefit with use. I spoke to Kirstine who was knowledgeable, transparent in the pros and cons and at no point pressured me with a sales pitch. She has remained my point of contact from the beginning and is a wonderful representative for the company. Once I made the decision to purchase, which took some time as it is quite a chunk out of my recently limited new budget, the device arrived very quickly and well ahead of the activation day I had chosen. I had a delay of nearly a week before I could use the device which I ended up appreciating as it gave me plenty of time to review the instruction material to make sure I would be adequately storing and using the mask correctly. The initial impression was one of surprise at the quality and comfort when I fitted it. I was a little worried that I would find the light difficult to adjust to but right from the first fitting I can confidently say it had no impact on my ability to sleep at all, the main difficulty I had was making sure it was in the right position as the light was so unobtrusive I kept lifting up the mask to check it was positioned over my eyes correctly. The adjustable band makes fitting it very simple and once positioned I found it very secure and pretty immovable. It was hard to say at first if I really was noticing a change or if it was placebo effect as from the next morning I noticed a slight improvement in the wetness of my eyes and how quickly my vision settled down to a usable state. For me it takes around an hour to an hour and a half for my vision to become 'usable' - i.e. reading and driving standard but that morning it was about three quarters of an hour. This can happen from time to time so I noted it and continued to assess over the next few days and then weeks. I can now say confidently that I have noticed improvements in all problematic areas of my current level of vision aside from light sensitivity when outside but I'll take it. Usually on getting up my eyes are full of water and I look like I'm fighting back tears. Now the fluid is still there but much reduced and can be blinked away. Focus is much, much improved and usually within half an hour I have usable vision and I'm getting on with my day. I wasn't expecting a miracle cure and didn't get one but what I did get was something that has noticeably helped stabilise my vision and when I have the injections to relieve my retinopathy and oedema I have every expectation that this will be a valuable tool to maximise the impact of the treatment. I cannot recommend this company enough and would encourage anyone on the fence to speak with them and ask any questions you might have as from beginning to end they have been incredible.

Customer service has been fantastic. Any queries, problems or tips to use the mask they have been extrently quick in the response.
It’s great to have something that may improve my eyes but having that support there has been really re assuring

Customer service amazing !!!
Amazing support and professional assistance!!!