I want others to know what they're getting into with Nomad Internet. They charged my card without permission. When I signed up and they asked about auto-charging, I said no — and they charged it... Toon meer
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Lees wat reviewers zeggen
Logan smith finally got out return label Sent now in hopes for due refund on bill That was paid after it was canceled weeks ago on 2nd internet box first one we purchased we keeping an also paid it... Toon meer
I'm a new customer and the all around experience has been positive, normal bumps but everyone worked with me until everything was going great 👍 Steve Wilson went all out to get the service correct an... Toon meer
When i contacted Nomad Internet customer service this morning, I was fortunate enough to be put in contact with Mark Wood. Mark was polite and easy to communicate with about my issues. Also very quic... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
THE BEST INTERNET FOR YOU AND YOUR BUSINESS! Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more. HOW NOMAD® INTERNET WORKS? We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected. DOWNLOAD NOMAD® APP. Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
Contactgegevens
1308 East Common Street, 78130, New Braunfels, Verenigde Staten
- +1 855 466 6623
- support@nomadinternet.com
- nomadinternet.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jack Brown really helped me out
Jack Brown really helped me out. I had a problem with my internet connection and he got me connected again in a timely manner and was very helpful.
I love the Nomad team ❤️
I spoke with Mark Davis on the phone! I absolutely love the Nomad team. They always understand exactly what I am needing and how to solve my problems. I really wish all customer service agents were as easy to help with as the Nomad team. I highly recommend their service and their support team. It is always a pleasure to call ❤️
Zach Brown listened to my concerns and…
Zach Brown listened to my concerns and got my issue investigated quickly. He was very patient and understanding.
Zach Brown was very helpful and…
Zach Brown was very helpful and understanding. Took time to explain all the misunderstandings
Downtime Fixed
I had been experiencing problems with my internet connection for 2 days. I don't know why but representative Shawn Wood found out what the reason was and he fixed it after searching for a solution for 2 hours. I'm thankful it was fixed, thanks Nomad!
Jack Brown helped me a lot was able to…
Jack Brown helped me a lot was able to figure out the problem and fixed it very quickly.
Good Interaction
Jose Perez was polite and helpful in discussing my issues. Not everything is resolved yet.
Nice rep; subpar company
The billing representative, Sam Martin, was polite and respectful when assisting me with yet another overcharge made to our bank account by Nomad, but I am very frustrated with the company itself and the fact that issues like this are sent over to another department for them to review with “high priority,” instead of talking to me on the phone and handling such issues right then. Having the customer wait days, weeks and/or months for a resolution and proper reimbursement is unacceptable on Nomad’s part, especially for a Premier customer.
Helped a lot
Jack Brown helped me get my Internet…
Jack Brown helped me get my Internet working again .
Sam Fash explained how i ended up with…
Sam Fash explained how i ended up with extra charges and arranged to have them refunded.
Shawn Wood was amazing
Shawn Wood was amazing. He took care of my billing issue and stayed in touch making sure I knew what was happening through every step.
Thanks Shawn 😁
Mark Wood was a pleasure to work with
Mark Wood was a pleasure to work with , he fixed my problem very quick .
They very much Mark Wood and Denis for…
They very much Mark Wood and Denis for helping me take care of the issues i was having. Definitely the word professional does not come close to their expertise. Thank you again.
Shawn wood fought hard to get our…
Shawn wood fought hard to get our internet back online Rockstar
John Parker did a great job and handled…
John Parker did a great job and handled my problems with patience and professionalism
Mark Wood quickly assisted in getting…
Mark Wood quickly assisted in getting my modem working and reconnected to the internet. Thanks to Nomad for effective tech support!
Harry Jackson was amazing help
Harry Jackson was amazing help. He was also very efficient.
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