Norfolk Designer Gardens Reviews 

Excellent customer service, communicative, helpful and love the product!
We bought the Westminster teak garden bench and we absolutely love it. It looks even better now that we have treated with Semco teak sealer.
Tory kindly assembled it for us before delivery as a gesture of good will as we had bought before.
Excellent service, thanks Tory.
Highly recommend Norfolk Designer Gardens!

Unfortunately my table and chairs were faulty, big split in the table and woodworm in the chairs. Promised replacement but 3 weeks later nothing.

Bought a Kingston bench. On the FAQs in reply to the question "is the furniture delivered assembled?" the answer given is "Yes absolutely every piece arrives fully assembled by our friendly delivery team....no tools, no stress, no flat pack frustration.."
The bench arrived flat packed on a large pallet. It took a whole afternoon to assemble with significant stress: I needed an electric drill, an 8mm bit, a 4lb lump hammer (as the mortice and tenon joints were very tight), some longer screws than those supplied (which were pathetic) and a small hammer for the dowels (which didn't fit properly). So very misleading to say "EVERY" piece arrives fully assembled.

High quality table and chairs. Table assembled by delivery driver in our garden.
Not particularly good communication from company about delivery details and I had to chase up several times.

The quality is good. After ordering the confirmation said could be months before delivery. Then had notification it would only be only days with a date specified . Brilliant but only 4 stars as it then turned up a day early with no notice. Luckily someone was in to accept and the delivery driver was really good

Good product but poor delivery- it was just dumped on drive by agrumpy unhelpful staff and its very heavy

Very fast delivery, company owner very helpful and friendly. Superb quality garden furniture.

Quick delivery, and first rate garden furniture set.

Heritage dining set is of good quality and looks great. However, delivery quoted as 7-14 working days, but order placed on 9th March and delivery finally took place on April 28th. I did receive one email saying delivery window was 7 - 13 April, but heard nothing more. Had to ring twice to find out what was actually going on, apparently problems at Lowestoft.

Website implies "light assembly required" but had a huge forklift pallet delivered on the drive which I was left to unpack with no assistance to even move the items close to desired location. Having said that, it's a great end result.

Really disappointed with the company. We purchased teak table and chairs in August and they are already in a mess. One has a clean break through the wood, others are splintering with numerous cracks down the chairs. I have reached out for help by e mail, but no reply at all.

No contact for weeks, then they finally called to arrange a delivery, and didn’t deliver. Instead, they decided to deliver on one day we couldn’t do. The chairs have arrived covered in mould and the table has arrived damaged; the box is covered in footprints. Emailed to complain, but no response after several days, not even an acknowledgement. Nowhere near good enough on any account. Time to call my bank!!

Easy to order online. Delivery of furniture today on a pallet that was all wrapped and secured well. Very pleased with it. Very good quality. Delivery wasn't long. Thank you.

The quality of this furniture is very good , it is heavy consistent with solid tight grained timber. We received our delivery on Saturday a week after ordering it was well packaged . We purchased a set with four carver chairs and a round table. Very pleased , nice people to do business with.

Ordered Garden Table and 8 Chairs, delivery was 7-10 days but to my surprise I had a telephone call to say they could deliver it in just 2 days time. They telephoned the morning of delivery to let me know what time they would be here and they were spot on time. We have stored the items whilst garden is being redesigned but from what we could see it all looked really nice and we are really happy with it.

Good quality table and chairs but I didnt realise that I would have to build the table and a couple of the wooden pegs broke off so I had to drill them out

Quick delivery great product

I have taken delivery this weekend of my Heritage teak wood outdoor dining set with cushions and parasol and a bench. I have to say I am thrilled.
The quality far surpassed what I expected and I deliberately chose an extending table but was unsure of how difficult it would be ro operate. I should not have worried because it is easy.
I opted for the installation and this was done by a friendly, helpful and chatty director of the firm who took away all the packaging. I think he was called Paul.
The large parasol gives more shade than any other I have seen and covers the whole table.
As an extra having seen the quality of the table and chairs I bought a bench which i am enjoying using.
I have every confidence in recommending this company and I am so glad I chose them to buy my patio furniture from.

Lovely delivery driver - kept me informed of progress during delivery

We bought a heavy teak garden table and at a competitive price. Darren who delivered it was a carpenter and delivered great advice about putting it together and treating it with UV sealer and teak oil. I followed his advice to the letter and it looks great.