Norman Records Reviews 

Great Customer Service!

I've used Norman Records for online purchases for years... they've always been great stockists, fast immaculate delivery and fair prices... I recently bought an item and the preorder bonus was delivered to stores late by the manufacturer. Norman Records weren't at fault for this, but sent it over to me as soon as it landed with them at no extra charge. Thanks guys!! :)

Thank you Norman Records for generosity- I found an unused gift voucher while tidying my room but it had expired ( two months out of date). I emailed Norman Records yesterday explaining my situation and they sent me a new code today which I have just used. Thanks again, Chris

Great selection esp for limited editions. Really competitive prices. speedy delivery and always very well packed. Quick response to queries.

Excellent service. Ordered two records which arrived well packaged and in great condition. The team got in touch to let me know one of the records, which they’d had to order in had a couple of small dinks to check I was still happy. Damage really was very minor so I was very happy with what I received and appreciated the honesty. Excellent customer service.

Got my first order from Norman Records today. Great value and service from these guys. Will definitely be ordering from them again!!

Normans have supplied me with about a thousand proper albums .not CDs. Over the last 2 years....they make very few mistakes and if they happen..rarely .they sort it fast and efficient...the best way to buy records in the country ...lots of exclusives.knowledgable and obliging staff ..If like me you buy a lot of records ..they offer a STASHER ACCOUNT..Which allows you to build an order and pay when it's compiled .in a few weeks or more .more than Junos pay in a month....if your buying a lot of records that is .....Great Great shop....do it ..today

All of my orders arrived on time. 5 Star Seller!

First class service (as usual) from Norman records. Had an issue with a new release, and they sent me a replacement straight away. Super easy to return the damaged record as well.
Shop indie, support small record shops.

Superb service yet again.

Had a real problem that I couldn’t sort out, without the valuable help of James at Norman records. Guided me perfectly through the tech minefield, to a satisfactory conclusion. Great stuff!

Great customer service, needed to change something in my order and got sorted the next day. Packaged well and great prices thank you !

Always an expertly curated and eclectic selection of releases in my inbox to tempt me, great customer service and value.

Amazing customer service! James was super helpful! Relsoved my issues with no problem. Quick to reply to all inquires. Though it is across the pond, one of my favourite stores!!
Thanks!

Always helpful, quick to reply to queries - the perfect record shop.

Can’t fault Norman Records on any level. Had a Ricky problem that needed solving today which was solved speedily and happily by Phil. Can’t recommend them highly enough.

Great price and service

Brilliant service provided by Team Norman (my new favourite record shop) excellent customer care with much appreciated updates and communication, they obviously have a lot of love for all things musik. 👍 😀 👌

Wouldn’t dream of buying my records anywhere else. Customer service is amazing! Always super speedy and helpful at getting back in touch. Support this store, they deserve it!

As per every delivery over the last 15 years, advance notice of delivery, tracking info and well packaged. As always, many thanks Team Norman !

Service is first class, choice of music is second to nobody,I buy lots of music and norman records are my top drawer go to guys 😀

Never had a problem with Norman Records! Great for buying vinyl. 👍👍