Norman Records Reviews 

143
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This place is excellence through and through. Great stock andnif they dont have it they sre proactive in reaching out and getting it for yoy. Customer service excellent we needed to sort a few things... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a new customer to Norman Records and have just received my first record from them. I bought a relatively rare jazz record from them and they seem to have a wide selection of all types of music. I... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Toon meer

Beoordeeld met 5 van de 5 sterren

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Toon meer

Bedrijfsgegevens

  1. Muziekwinkel

Geschreven door het bedrijf

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(143)

23 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Hopeless I'm afraid ?,

Hopeless I'm afraid ?,
Everytime I see an album I want, it says " Norman Records"
So I click on - and bloody useless Norman always says " no longer available"
Get a grip ?

20 mei 2024
Review zonder uitnodiging
Logo Norman Records

Antwoord van Norman Records

Hi Alan,

I'm not sure what records you've been looking for, or where you've been looking for them. I assume it's Google or another search engine.

The problem here is basically twofold. First, we have been trading for nearly thirty years and in that time have listed up over 125,000 records. Keeping all of that material in-stock is impossible.

Second, even if we did decide to keep everything we possibly could in-stock, the nature of the physical music business is that availability is often limited by external factors beyond our control. For a start, records go out of print *all the time*. There is literally nothing we can do about titles that have long gone and that the label has no interest in pressing more of. Even stuff that hasn't gone out-of-print is often subject to severe availability demands: things like limited-editions, specific colour versions, etc. often sell out very, very quickly with no further option for us to get more copies in.

Like I say, I don't know what records you are looking for or where you have been looking. It may be that you are looking for records that are available and that we could be stocking. It may be that you are looking for records that even if we dearly wanted to stock them, we can't because they no longer exist.

Rather than just leaving a one-star review based on Google's search results or whatever, you could contact us on help@normanrecords.com and we'll see if we find what you're looking for?

Cheers,

Nathon
Director, Norman Records

Beoordeeld met 5 van de 5 sterren

Wonderful experience!

Fast service and delivery. My record was very well packaged and arrived is perfect condition. I can highly recommend this company - brilliant!

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nice Selection

Nice selection, good prices, little reward system in place to save some cash on future purchases, well packaged on shipping, and a fairly responsive and understanding customer service system.
I've ordered from Norman Records for a few years and it's always been an easy experience, with regular pre-order updates.

1 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant - simple as that

A record shop with real people who know more about music than any other out there.

Definitely the best record shop named Norman if not the best overall. Support them, the world will be bare without. Great service as usual with last purchase.

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

First class service, great communication, items as described, packed exceptionally well, very easy transaction, very good customer service, will certainly order again. I have also received a voucher to spend, you cannot go wrong with norman records.

25 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service!

Really amazing service from James at Norman records, I called the store as I was after a record for my best friend’s birthday which is in a couple of days and he was very informative and assured me he would send my online order to the packing team straight away so I get it in time. Made sure the record was sent out same day and I got it literally next morning, I cannot fault these guys and also the record I was after is the cheapest I’ve found online for that LP! All their items are cheaper then Fopp, HMV ect, well worth your business and money this store

20 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always excellent.

Been buying from Norman for a few years now. They have never been anything less than awesome to deal with. LPs are sent out quickly if in stock, and are always very well packaged.

22 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love them to bits

Love them to bits! They have been one of my favourite and cheapest records stores online! Very well stocked. Every item I have pre ordered always arrived on the day of premiere! What more would I need? Truly recommend this store!

28 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

After having the misfortune to be let down by another company(Sandbag UK), waited over 4 weeks but still nothing received. I found the same item on Norman Records and the order was promptly processed, dispatched and well packaged and took just over a week from order to delivery which considering the recent postal strikes is a great result. I would definitely consider ordering from Norman Records again👍

8 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Norman!

Love Norman!

Such a great bunch to deal with. Really well packaged lps, great pricing, just brilliant brilliant service :)

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb record shop

Superb record shop. Always a good selection, always a good service, everything arrives super well packed and they even do loyalty points. One of the best online.

24 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

sent me a scratched record with no…

Top people, sorted it out, highly recommend this record shop

13 mei 2022
Review zonder uitnodiging
Logo Norman Records

Antwoord van Norman Records

Hi there,

We have requested more information from you via Trustpilot, so that we can get to the bottom of this one.

Cheers,

Norman Records

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