Norman Records Reviews 

143
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This place is excellence through and through. Great stock andnif they dont have it they sre proactive in reaching out and getting it for yoy. Customer service excellent we needed to sort a few things... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a new customer to Norman Records and have just received my first record from them. I bought a relatively rare jazz record from them and they seem to have a wide selection of all types of music. I... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Toon meer

Beoordeeld met 5 van de 5 sterren

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Toon meer

Bedrijfsgegevens

  1. Muziekwinkel

Geschreven door het bedrijf

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,8

Alle reviews

(143)

23 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Order with confidence.

First class service all the way! From a well designed website, to competitive prices, to speedy delivery!
Ordered two albums which arrived safe and sound, well packaged, and delivered within 48 hours.
Order with confidence - you won't regret it.
I'll be back!

3 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 stars.

5 stars.

I had a sudden realisation that I needed to leave a really positive review for Norman Records after I had a second terrible experience in a row with a different record shop. Norman are not like that, and it's worth shouting about.

I've ordered from Norman so many times and never had an issue. They have fair prices, quick shipping, good packaging. Their customer service is great and always happy to help. I also like that they have a little in-house summary of each album on their (easy to use) website.

The only thing I could suggest for them to improve would be to add tracklistings against each release, but it's a really minor website niggle and I wouldn't score them down for it. Norman are bloody great!

2 maart 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The GOAT of record stores

I've been shopping with Norman Records for over a year now and they are an absolute pleasure to buy from. Speedy delivery, top notch packaging, and generous reward and price matching schemes. If it's in stock, this is the place I buy from.

19 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb

Wow! Just wow. Ive been collecting and ordering vinyl from various online retailers, big and small, for about 2 years now at a ridiculously high rate (perhaps 2 vinyl per week on average, possibly more). Constant problems with deliveries from other retailers, over and over again, always damaged to some extent. And then I discovered Norman records just a few months ago and they have literally been my saviour for vinyl collecting.

I Still have many pre orders with the bigger retailers, and when the vinyl arrives damaged I go straight to Norman to make an order for the same vinyl and it arrives the next day! Absolutely pristine! It’s an absolute miracle.

Royal Mail 24 is their standard shipping! Which is unheard of these days. They really do care as much as me about pristine premium vinyl.

I will now be going to Norman records FIRST! Every time! To see if I can place my pre order with them.

Thank you guys!

2 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered an album 2 months ago they…

I ordered an album 2 months ago they have taken the money no album no contact fear I have been scammed I wouldn’t touch this company again with a barge pole

22 juli 2021
Review zonder uitnodiging
Logo Norman Records

Antwoord van Norman Records

Hi there,

Given that your review is completely anonymous and contains nothing that we can use to help us identify the order you're complaining about, we have requested further information via Trustpilot so that we can assist you in this matter.

If you provide this information then we can identify you, and rest assured that we will get to the bottom of the problem to everyone's satisfaction.

If you won't provide us with the information we need and insist on remaining anonymous instead, we'll leave it to others to determine whether or not your review is genuine or malicious.

Best wishes,

Nathon
Director, Norman Records

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent! Superb packaging. Fast. Well priced. So glad this exists, can ignore amazon with guys like these around!

4 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

brilliant

brilliant, always post your items promptly and package them perfectly

3 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Norman ain’t normal

Can’t recommend Norman enough.

I’ve been buying from them for a few years and they are the best - always excellent prices, records packaged and delivered flawlessly, always quick to respond to any queries.

Post Brexit (I live in the EU) they have made the process as painless as possible - sorting out vat and other duty issues and not adding any additional charges even though it undoubtedly costs them more in time and money (I know this to be the case from having to send packages myself on occasions).

100% the best. Go big Go Norman.

2 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top Drawer Service

A very highly efficient company. Great communication from company regarding pre order items. Swiftly despatched in high quality mailers. I wouldn't hesitate in ordering from them again in the future. Proper customer care. Cheers Norm!

22 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent and swift service

Excellent service. Very quick delivery, good communication is something is holding a delivery up.

I’d recommend their weekly email summaries as well, they are excellent - a cut above the usual spam!

Highly recommended.

11 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vinyl order

Only recently started getting vinyl from this store but each time I’ve ordered, they have been packaged well and delivery was really fast. Looking forward to ordering from them again

7 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They're good these lot.

First time ordered from Norman Records and will be doing so again. Ordered on the Saturday and arrived on the Tuesday. Very reasonably priced and packaging was excellent, record arrived in mint condition. Chuffed. Thanks to team Norman.

23 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

was a breeze

First time ordering from them to try and get away from the amazon trap under lockdown and it was great. Good prices and the LPs came really quickly, with excellent communication throughout. Cheers

9 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

To quote Tina Turner, simply the best.

These fellows are, to quote Tina Turner, simply the best. My deck was out of service and I had to play catch up on the LPs I'd bought in the past few months, one I bought from them last October had an issue and they still offered a replacement/refund option. Stellar.

5 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Really good. Can't fault these guys at all. I've bout a few items in the last year from them.

Will be doing so again.

1 maart 2021
Review zonder uitnodiging

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