Norstat Reviews 

3.459
•
TrustScore 1.5 uit 5

1,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Norstat lyver og sender uærlige beskeder på eBoks. Dags dato fik jeg, og mange andre, en besked på eBoks: "Du har ulæst post fra Norstat, som kræver din handling." Det er direkte løgn. Det v... Toon meer

Beoordeeld met 1 van de 5 sterren

Incredibly frustrating. Norstat are incapable of accurately estimating how long their surveys will take. You could be well over an hour into a "20 minute" survey and it tells you you're not eligible a... Toon meer

Beoordeeld met 1 van de 5 sterren

Blev ringet op 20.58 en onsdag aften - og tog telefonen, midt i en hyggelig aften i venners lag. Jeg når at sige “Ja det er Chris…” og så går telefonsælgeren i gang “Hej Jes… jeg ringer fra Norstat… o... Toon meer

Beoordeeld met 4 van de 5 sterren

Hej Jag har varit medlem i Norstat i många, många och tycker undersökningarna är intressanta, roliga, varierande och viktiga men jag undrar hur lottningen går till? Vinster till resepresentkort, Amaz... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 43% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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1,4

Alle reviews

(3.459)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Avoid

So many surveys lead you in with a reward, you 100% complete the survey for 10 mins + and then you get a did not qualify at the end, complete waste of time, and when you report it, nothing happens.

30 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very dismissive company

This has got to be the worst market research company. Since they refused to re issue me a lost voucher I decided to leave panelbase and no longer do Their surveys. Panelbase.net are a Waste of market space.

13 november 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

They stole my rewards worth £41.75…

They stole my rewards worth £41.75 because I didn't do a survey for 12 months. Booo
Rewards summary
Survey rewards £72.75
Withdrawals £31.00
Forfeit £41.75
Current balance
£0.00

*UPDATE*
I'm pleased to upgrade my review from 1* to 4* after Debi Brown, the Panelbase Technical Services Director contacted me the day after my review to advise me that they have reinstated my £41.75 forfeited rewards.
QUOTE
Good afternoon Phillip
I’m writing to you on the back of your Trustpilot review.
We’ve looked into this and we seem to have been experiencing a technical fault. Our T&Cs do state that you forfeit your account balance after 12 months of inactivity and we would normally give advance notice of this happening, however, it seems that this process hasn’t been working and you would not have received an email regarding this. As a result we can have been able to refund your outstanding balance.
I’m sorry for any distress this has caused.
Kind regards
Debi
UNQUOTE

7 december 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Getting worse

Been doing Panelbase for approx 3 yrs now,on average been earning £10 per month,recently struggling to earn that every 2 to 3 months,always been timed out,nearly given up on it.the new style home page is alot harder to navigate then the old.there should be a bonus like 5p for every one screened out.Shame.

30 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank You Panel base survey site

Panel base survey site, is a great place to complete survey, as it is getting near Christmas, I decided to look at my rewards I had the option to have vouchers or bacs, I opted for the vouchers, they arrived very quicky,

Thank You Panelbase

14 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant set up

Brilliant set up. Completed my surveys which they send through just fine. Easy to complete and easy process with the love to shop vouchers. Thanks very much

17 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Qick and Easy

Came very quickly and I was able to use them immediately for money off my grocery shopping-thanks!

27 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I did a 30 minute survey with them and…

I did a 30 minute survey with them and at the end it said i didn't qualify and did not give me my points,I complained and waited a week to hear from them they said i failed quality checks and would not be giving me the points which would have qualified me for a voucher i have not done any surveys with them since and would advice anyone not to do surveys with them.

23 september 2022
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Good afternoon Julie

We're sorry you feel you were treated unfairly. We've investigated what happened, and the reason you were disqualified is because the answers you provided failed a quality check at the end of the survey.
The quality questions are used to ensure people are reading the questions and providing accurate information in their responses. Unfortunately, your answer indicated that you were not reading the questions properly so you did not qualify for the reward. Both the survey invite and start pages alerted you to the strict quality controls employed throughout this survey.

Kind regards
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

I just cashed in £30 in love2shop…

I just cashed in £30 in love2shop vouchers from Panelbase, not for the first time either and got myself a new pair of Adidas trainers from TKmaxx. All so simple and straightforward from Panelbase, highly recommended.

29 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

One of the best sites for easy survey

One of the best sites for easy and the best survey around, the payment side of thing was quick and easy to do only one thing I would like is different voucher types aswell as love to shop but still 5/5 I will definitely Recommend it to anyone who want to earn a little bit more on the side

9 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not for Asian countries

This website is not for poor countries.for example Pakistan, India and Bangladesh. I want sign up in this web but fail again and again.

13 september 2022
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Hi Neha

We are a UK only survey company which is why we cannot accept members from other countries. This is stated on our registration page.

Kind regards
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

Reliable and trustworthy

I’ve been a meme bed of Panelbase for probably as long as I’ve had internet! They are super reliable and always pay on time. I’ve cashed out with both shopping vouchers and BACS and had no issues at all.

The surveys are really interesting and they do an interesting one where they track your eye movements when watching ads which is really fun and pays well.

Definitely one of the best survey companies out there and I’m really happy with them. Only downside is that I don’t like getting screened out of surveys, I want to do them all.

25 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AWFUL PLATFORM!!!!

They didn't send my voucher after sending a confirmation e-mail stating that it was already posted to my residental address. I'm completely dissatisfied with this platform. They detain my balance and locked the availability to withdraw. I complain about this company and request my balance and vouchers to be released!!!!

18 augustus 2022
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Good afternoon Mert

As we have explained to you, your ability to withdraw vouchers will be returned to you once you are back in the country to sign for them as we don't want them going missing. If you have a UK bank account in your name we can get the monies earnt sent via BACS.

Kind regards
The Panelbase team

Beoordeeld met 1 van de 5 sterren

Not been payed for the surveys I filled…

Not been payed for the surveys I filled out. They did take all of my details, including my bank details. SCAM...

1 augustus 2022
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Hi Joe

We're sorry you haven't had a positive experience of Panelbase and we would like to look into this for you, could you please contact our support desk at support@panelbase.zendesk.com.

Kind regards,

The Panelbase Team

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