Norstat lyver og sender uærlige beskeder på eBoks. Dags dato fik jeg, og mange andre, en besked på eBoks: "Du har ulæst post fra Norstat, som kræver din handling." Det er direkte løgn. Det v... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Incredibly frustrating. Norstat are incapable of accurately estimating how long their surveys will take. You could be well over an hour into a "20 minute" survey and it tells you you're not eligible a... Toon meer
Blev ringet op 20.58 en onsdag aften - og tog telefonen, midt i en hyggelig aften i venners lag. Jeg når at sige “Ja det er Chris…” og så går telefonsælgeren i gang “Hej Jes… jeg ringer fra Norstat… o... Toon meer
Hej Jag har varit medlem i Norstat i många, många och tycker undersökningarna är intressanta, roliga, varierande och viktiga men jag undrar hur lottningen går till? Vinster till resepresentkort, Amaz... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.
Contactgegevens
Fridtjof Nansens Plass 5, 0160, Oslo, Noorwegen
- info@norstatgroup.com
- norstat.co
1,4
Zeer slecht
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Completed the last question and told I…
Completed the last question and told I didn't qualify after filling out 15 minute survey. Very cheesed off. This must be some kind of unfunny joke 😡
1 augustus 2022
Review zonder uitnodiging
Antwoord van Norstat
Good morning
We're sorry you haven't had a positive experience of Panelbase and we would like to look into this for you, could you please contact our support desk at support@panelbase.zendesk.com.
Kind regards,
The Panelbase Team
Beware
Beware. This is a data mining site. They cannot be trusted with your data. Surveys are few and far between and rewards forfeited when you leave. There are much more trustworthy sites out there.
30 juli 2022
Review zonder uitnodiging
Antwoord van Norstat
Good morning
We're sorry you haven't had a positive experience of Panelbase but please let me reassure you that we are not a data mining site. We ask that you fill in some details about yourself so that we can send surveys to you that you will be more likely to qualify for, however, there is always a chance that you won't fit the requirements of a survey. There is a £10 minimum withdrawal threshold which must be reached before the system will allow you to withdraw your rewards, if you leave before you reach that limit then your rewards will be forfeited.
Kind regards
The Panelbase Team
Panelbase hosts a superior survey…
Panelbase hosts a superior survey platform that gives generous rewards to members for completing surveys and/or testing products. You can redeem at reaching £10.
Redeeming rewards is simple and straightforward. Either BACS or gift vouchers are available.
I chose Love2Shop vouchers as these are accepted in lots of well known places. I received the vouchers in a timely manner, but took a bit longer than if I had chosen to redeem via BACS.
I recommend Panelbase as a survey platform and the member help and support desk is wonderful.
Online site is interesting and easy to navigate.
Thanks Panelbase.
28 juli 2022
Review zonder uitnodiging
Antwoord van Norstat
Good morning
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
Wasted effort
For over two months my withdrawal is still pending. Contacted customer care and was told within 7days, 7days passed nothing. Unsubcribe
21 juli 2022
Review zonder uitnodiging
Antwoord van Norstat
Good morning Daniella
I'm sorry you are having an issue with your withdrawal. Please can you contact our team again and we'll get this resolved for you: support@panelbase.zendesk.com
Kind regards
The Panelbase Team
Turned into a scam
Turned into a scam. Won't let you get further enough to withdraw your money. Keeps saying not qualified for questions....all changed after update....BEWARE
13 juli 2022
Review zonder uitnodiging
Antwoord van Norstat
Good morning Jez
We're sorry you haven't had a positive experience of Panelbase and we would like to look into this for you, could you please contact our support desk at support@panelbase.zendesk.com.
Kind regards,
The Panelbase Team
Just signed up and not impressed so…
Just signed up and not impressed so far. Got £3 to start with then did a couple of surveys worth less than £1. Some kept telling me I didn’t qualify and customer service responded that they were aware of an issue. I keep being asked what the household income is and what banks etc. I have investments in. With all the scams going on I am concerned that this information is being asked for and naturally I won’t be giving it. Very unsure how to proceed as I joined because there were a lot of good reviews…..
7 juli 2022
Review zonder uitnodiging
Antwoord van Norstat
Hi
We're sorry your impression of Panelbase so far isn't as good as we'd like.
The surveys we send out need to find out if you qualify for it and this can be based on a number of things including income, where you bank/shop, whether you buy a particular product amongst other things. Once they have determined whether you qualify this information can also be used in the final analysis of the survey results, for instance, comparing different market segments against each other.
We'd never ask you to answer questions you're not happy giving the answer to, however, this can result in being disqualified from that survey.
Thank you for your feedback and if you would like further information please contact our support team on support@panelbase.zendesk.com.
Kind regard
The Panelbase Team
One of the better survey sites
The pay is better than a lot of other survey sites at the moment. I still get screened out quite a lot, but usually right at the beginning so they haven't wasted my time (unlike certain other sites that screen you out half way through a survey). Their customer service is very helpful.
7 juli 2022
Review zonder uitnodiging
Antwoord van Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
Great website but lets older accounts down
Positives: Overall the best site for surveys in terms of interesting and enjoyable surveys. The payment is also very reasonable for the time spent.
The best thing I've done is tested food products sent to my house and I genuinely really enjoyed that and would love to do more.
Good customer support. I have had an issue in the past where I completed a long survey and the website crashed on the last page. I screenshot it and emailed support - and they quickly responded with my payment.
Getting earnings into your bank account is easy with no hassle. It is a genuine website that pays what it says.
Negatives: I have rated down because when I first signed up (2020) I was getting offered a lot more surveys, especially relevant ones to my interests. I was able to earn a good amount within a few months for a nice withdrawal.
2 years later and it's almost worth abandoning. I qualify for perhaps 1 in 30 surveys I get offered, with no exaggeration as I just checked. It's almost impossible for me to complete a survey with a payout now without reaching the quota full or getting disqualified. It's taken over a year now to earn a minuscule amount (a quarter of what I earned in just a few months).
I've also noticed an increase in getting a disqualification further into the surveys. Before it was immediate, but now I find myself wasting more time only to get disqualified after 5 minutes of them gathering your data which companies can use for research and you don't get paid for it.
Overall: A really good website that seems to be let down by how the algorithm favours new customers, by the looks of it.
I keep my profile information up-to-date but to me it seems like more experienced users get less opportunities, so over the long-term it's not as great as it initially appears.
25 juni 2022
Review zonder uitnodiging
Was supposed to receive £35 credit…
Was supposed to receive £35 credit after doing a 2 hour group discussion. Once the discussion ended I heard nothing bad or anything about receiving the credit. Feel like it’s a scam
24 juni 2022
Review zonder uitnodiging
Antwoord van Norstat
Hi Charlie
Have you contacted our support team regarding this, if not please do so and we will happily look into this for you. Email: support@panelbase.zendesk.com
Kind regards
The Panelbase Team
I am amazed at how good this survey…
I am amazed at how good this survey website is! I haven't been using it long and I have already earned enough to claim a reward to my account. I've tried websites like this before and its rare that they actually give you enough surveys to earn anything and set unrealistic minimums to withdraw
22 juni 2022
Review zonder uitnodiging
Antwoord van Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
love Panelbase easy surveys and good…
love Panelbase easy surveys and good rewards
2 juni 2022
Review zonder uitnodiging
Antwoord van Norstat
Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!
Kind regards
The Panelbase Team
Company is cold-calling without…
Company is cold-calling without consent. I have reported them to the Danish authorities.
26 april 2022
Review zonder uitnodiging
Very rarely get selected for surveys
Very rarely get selected for surveys. Little chance of winning one of the prize draws as compensation prize. Could at least give 10p or something for each time you have answered a few questions and then been screened out. After all, the profile you have to fill in is extensive
7 april 2022
Review zonder uitnodiging
Antwoord van Norstat
Hello Claire, thank you for taking the time to review Panelbase. Usually, if panellists are not being selected for surveys very often it is because they are also registered with other market research panels. We host 90% of our surveys with other panels and if you have done one of these surveys through a different panel you won't then be eligible to take it again through Panelbase. This is because clients will only allow panellists to access a survey once no matter how many different panels are co-hosting that survey. If this does not apply in your case please contact our Support Team at email address: support@panelbase.zendesk.com and they can check into that further for you.
Regarding our prize draws at the start of every month we always publish on our site a list of all of the winners from the previous month which you can check for yourself using the following link: https://www.panelbase.net/Winners We had 381 prize draw winners in March and all winners are randomly chosen from our list of active panellists each month.
Whilst we do ask panellists to fill out a profile about themselves we cannot hold an unlimited amount of data about each person. We do send out our survey invites based on the profile you have filled out for us and using that profile we try to choose panellists who are most likely to fit the client's criteria. For example, if you have indicated you are not a smoker or a car owner, we would not send you tobacco or car related surveys which would not be applicable in your case.
Clients do not pay Panelbase for any surveys that are screened out for any reason and this is why we cannot compensate panellists for that. Clients only pay Panelbase for surveys they receive at their end as complete. All data that is collected prior to any screen out is always deleted and never used by Panelbase or passed on to the client and this is in compliance with MRS guidelines.
All going well so far
Panelbase is a decent survey panel with generally interesting surveys. My success rate is around average; I have my bad days and I also have my good days. When you cash out, there are many rewards to choose from so you are spoilt for choice! New members also automatically receive a £3 reward for joining too.
Overall, a great experience and I look forward to doing more surveys with you in the years (hopefully!) to come. :)
5 april 2022
Review zonder uitnodiging
Antwoord van Norstat
Hi Alice, thank you for taking the time to review Panelbase. We are very pleased to hear that you are enjoying our surveys and we also hope you will be one of our panellists for a long time to come.
have recently had my first payout,it…
have recently had my first payout,it all went smoothly.panelbase survey are regular and interesting.WELL DONE panelbase.
24 maart 2022
Review zonder uitnodiging
Antwoord van Norstat
Hello Michael, thank you for taking the time to leave a review for Panelbase. We are very pleased to hear you received your first payout from us without any problems and that you are enjoying our site and our surveys.
Panelbase is a super survey site
Panelbase is a super survey site. Surveys are regular and if you go on site you will be able see all available
Survey with a description which will help you decide the best surveys for you!
The surveys are very good with their questions and answers.
They pay really well - reach £10 and you can get it paid into BACs or a voucher! You can choose!
I get a nice surprise because some surveys don't pay right away but they do pay! So it's cool when you suddenly realise you've got enough!
A great survey site that is one of the best!
24 maart 2022
Review zonder uitnodiging
Antwoord van Norstat
Hi Bree, thank you for your review of Panelbase. We do appreciate all feedback and we are really pleased to hear that you are continuing to enjoy our site and surveys.
Great survey company
Great survey company. Always interesting surveys and payment always quick!!
24 maart 2022
Review zonder uitnodiging
Antwoord van Norstat
Thank you for taking the time to leave a review we do appreciate it! We hope you continue to enjoy our surveys and our site.
realy good surveys that reward well and…
realy good surveys that reward well and payments are very fast
24 maart 2022
Review zonder uitnodiging
Antwoord van Norstat
Hello Andy, thank you for leaving a review for Panelbse. We are very pleased to hear that you are enjoying taking our surveys!
Most consistent survey panel.
I'm finding Panelbase to be the most consistent survey panel than all of the others. Having been participating since early 2019 I've earnt almost £400 so far. Also appreciate the fact that there are options on what one wants to do with their 'earnings', either cashing out or donating it. I want to add customer service has been very helpful whenever issues have arised and have been resolved quickly. Here's to many more years! *fingers crossed*
18 maart 2022
Review zonder uitnodiging
Antwoord van Norstat
HI Cara, thank you for your review of Panelbase. We are very pleased to hear that you have been enjoying our site and surveys since 2019. We also hope you stay with us for many more years to come.
Not for the middle aged
Received a good amount of invites for surveys since joining recently although I never did receive my SMS confirmation text. Problems arise once I enter my date of birth (I'm 49) at initial stage, as I'm then instantly disqualified. Clearly nobody wants the opinions of the middle aged!
4 maart 2022
Review zonder uitnodiging
Antwoord van Norstat
We have recently experienced problems with the SMS verification process which our Technical Team are still trying to resolve. We do apologise for that.
Regarding our surveys, panellists are not routinely screened out just because they are middle aged as you seem to be suggesting. The age ranges for surveys are set by our clients but for many surveys we actually need more older people than young people. This is because any survey that has age demographic quotas (most of them) is usually based on percentages of the population per age band.
As your review of Panelbase is anonymous we cannot specifically check your account. However, if you are screening out almost immediately from our surveys that does suggest you are registered with other market research panels as well as ours? This is one of the downsides of being a member of more than one pane as we do host around 90% of our surveys with other companies.
Unfortunately, we do not have sight of other panels' databases, nor they ours, so we cannot check in advance if you may have already taken a survey before we send out our invites to you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.