Nortiv8 Reviews 

Great experience! I received two pairs as a gift. Both pairs were great. The all swift was a little more narrow and I was able to return with the help of customer service very easily! I will continue to order from here!

Fue algo muy fácil de comprar

Horrible boots wore them for a day and completely destroyed my feet called customer service explained they said they could only refund 30%. I will not ever consider any of the products

So far it’s been good. The size was too large. We had to send them back and pay postage. The new order should be right size. Wish they were on Amazon.

My husband wears nortiv8 boots for work and they wear well. We have purchased them a number of times. Unfortunately this last time I ordered the wrong style. Customer support was very helpful with my return and answered all my questions.

For the 3rd time I purchased shoes is very comfortable on me, the customer service is very accommodating.

I really like the wide width shoes, great fit and seem rugged. At about 2 weeks of normal wear I had a problem on one of the insoles as about 2 cm came apart under the ball of the foot and the foam of the sole insert was exposed and crumbled. I emailed the seller with photos and they are sending me another pair.
The shoes “breathe” well while being water resistant and the overall cushion is sufficient.

I don't know if my last review was accepted . I loved the boots until they ripped inside of the left shoe underneath the seam . Customer service offered partial refund which I accepted but would of rathered got the same boot with that discount . The same exact boots . Customer service in my eyes is excellent . Thank you for your time

Service and support exceeded my expectations when I went to return an item! Amazing and punctual response time and helpful, friendly service. Would recommend to anyone!

I had a problem with my shoe insoles. Nortiv8 was great and provided me a new pair of shoes. I recommend these shoes to all of my gym friends. No reason to pay 3X as much for a name brand that perform the same. Thank you.

I ordered a pair of shoes. As a Podiatrist I am always trying new brands. Their shoes are very well constructed. Many people have different food types and I purchased a pair. I was immediately refunded even though I wore them. I’m looking forward to buying a different shoe they offer that will fit my feet.

We had a malfunction on my sons boots he wears for CAP meetings. A week before encampment the side zipper broke and we had already paid loads of money for him to go and get everything needed. Nortiv8 rush replaced them and we could not be relieved. Thank you so much. My son says they are comfortable and he really likes them alot!

I have been buying shoes from this company for more than 5 years. Their product meets my criteria for hiking and work boots. Their prices are reasonable. Any problems I have had has been handled quickly and equitably. I am a happy customer.

My shoes were 9 days out of warranty and most companies would of said oh well your outside of your warranty. But not Nortiv8 they emailed me back quickly gave me a deal on another pair and made sure I was satisfied.

I bought a pair of hiking boots that at first I loved. So much so in fact that I had convinced several family members and friends to purchase boots as we were starting up a biweekly hiking club. I wore them maybe 25 times on hikes in Arizona. No water exposure or extreme weather/terrain - basically like walking on dirt or gravel roads. On that last hike, one insole had failed in one boot, resulting in a severe bruise with a blister on top of that as I returned to the trailhead. I reached out to Nortiv8, provided photo evidence of the near-new conditions of the boots, photo evidence of the defect, photo evidence of my injury and evidence of proof of purchase. The initially said that since it was past their 90-day warranty window there was no coverage. I get 90 days as a threshold for a pair of shoes worn daily, but for something worn for 60 to 90 minutes maybe every other week? They would have had to have failed after maybe 30 hours of total use for that warranty to hold. Eventually they offered a 30% refund. I explained to them and provided a receipt showing that these were a gift, and that my wife had our daughter purchase them on her behalf so that I wouldn't see the purchase in our own Amazon account and ruin the surprise. They refused to mail a refund or electronically process it and instead without warning credited my daughter's account. I'm not going to go collect it from her. I get that products can fail prematurely, and I get that they can't be warrantied forever. What I cannot accept is a brand that will not stand behind its products in the face of photographic evidence. Instead of encouraging others in our group to patronize Nortiv8, my message is now to steer clear unfortunately.

UPDATE: As mentioned above and in their reply, Nortiv8 did provide a 30% reimbursement to use towards a new pair (which I did not receive due to the fact that these were purchased for me). They subsequently offered a partial refund of 15% if I were to purchase them through their storefront, even though they were offering 25% off sale through Amazon. I did end up purchasing a new pair and they did honor the partial refund request, hoping that the pair I initially enjoyed was just an outlier defective pair, but I see below that they have a "one-time exception replacement" as an option, which is PRECISELY what I asked for from the outset and exactly what they told me they could NOT do. I provided evidence of VERY light use of these boots, evidence of the defect and evidence of my injury. So this adds to the frustration of my after-sale care.

I would like to update my previous review of Nortiv8 Shoes. After receiving my email, I am happy to say that this company has now given me a full refund without having to pay to return the item. This act has restored my faith in future purchases with them.

I bought a pair of boots in October 2023 and they're still going strong, the comfiest things I've ever worn to go walk-about or to take my Dog on long walks up in the hills. I'm actually going to order another pair ready for when these ones start to wear and tear, but as I say they've been through all sorts of weather and terrain and still going strong. Very pleased with Nortiv8.

TERRIBLE COMPANY TO DO BUSINESS WITH. I ORDERED 2 PAIR. ONE CAME IN THE WRONG SIZE. WAS GIVEN SUCH A HASSLE ON THE EXCHANGE. I HAD TO PAY THE SHIPPING BOTH WAYS SO IN DISCUSS I RETURNED BOTH PAIR OF SHOES AND IM OUT $25 FOR THE SHIPPING. DONT FALL FOR THE CHEAP PRICES THE AGRIVATION IS NOT WORTH THE HASSLE ORDER #N8USUSFMMM231127213431728

These shoes fit like a glove. They also felt like walking on a cloud! It seems the company is striving to make a world class running shoe.