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Norton Finance Reviews 

190
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very good service from Norton Finance. The team was professional, helpful, and made the process quick and easy. I would highly recommend them. Laura was amazing throughout our mortgage journey. She... Toon meer

Beoordeeld met 5 van de 5 sterren

I was very happy with the service I received. Everything was explained, I was kept updated and found the whole process a lot less traumatic then I thought it would be. If I had to post a negative the... Toon meer

Beoordeeld met 5 van de 5 sterren

The service we received from Norton Finance far exceeds what we could reasonably have expected. Our advisor Jodie went above and beyond to guide us smoothly through every stage of the applica... Toon meer

Beoordeeld met 5 van de 5 sterren

Super helpful, kept me in the loop. Transparent with everything. Quick turnaround. Have absolutely no negative things to say. Great from start to finish. Thank you

Bedrijfsgegevens

  1. Financieringsmakelaar
  2. Financiële instelling
  3. Hypotheekmakelaar
  4. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

190 reviews

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4,8

Alle reviews

(190)

93 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Not suitable for an individualised referral or assessment of your needs

I was interested in getting a small loan and hoped that Norton finance would look at my financial position and excellent credit score and refer me to some credible and competitive lenders. I was referred to two. Both of which said that they only lend to people with poor credit scores and would lend to me at 35%! I explained that I could go to any bank and get a better rate than that. They stated that they couldn't compete as they ONLY loan to people with credit problems!

So- do not use Norton Finance- they do not treat you as an individual- they merely take your confidential details and share with companies at random. I also noticed that they seem to take a huge financial cut from referring you. I asked for £15,000- but the amount I would get was £14,000- (due to fees- I assume?).

1 juli 2025
Review zonder uitnodiging
Logo Norton Finance

Antwoord van Norton Finance

Thanks for your feedback; we’re sorry to hear you were disappointed with the options provided.

We work with a wide panel of lenders, including specialists in helping customers with complex credit profiles, and an excellent credit score alone doesn’t always guarantee access to the lowest rates. Lenders also consider factors such as affordability, outstanding credit, and other customer circumstances.

We would never share customer details without explicit consent. As a broker, we share information with our panel of lenders to try and find the best deal for a customer’s circumstances. Any fees are only charged upon completion and are clearly outlined in the documents we send and on our website. Customers are under no obligation to accept any recommendation and we pride ourselves on our customer service.

If you’d like us to take another look at your options, we’re happy to help.

Beoordeeld met 5 van de 5 sterren

Customer Service at it's best!!

From the start of the application with Paul Wright who was very knowledgeable, helpful and professional along with his colleague Laura Burgar who kept in touch until completion of property.
I cannot fault their service, this was customer service at its best!!

30 juni 2025
Logo Norton Finance

Antwoord van Norton Finance

Thank you so much for your lovely feedback!

We’re really pleased to hear Paul and Laura provided such great support and kept you updated throughout, that’s exactly the service we aim for.

Wishing you all the best with your new property 😁

Beoordeeld met 5 van de 5 sterren

A really efficient and fast service…

A really efficient and fast service with excellent support from Steve. He went out of his way to keep us informed of progress and gave really good guidance. The only downside is the size of the fee, but otherwise I’d happily recommend Norton to others looking for a second charge mortgage.

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The consultant (Steve B) who handled…

The consultant (Steve B) who handled our application was beyond amazing. He was supportive and carried us along through out the entire process. Without him honestly the application would have fallen through.He followed up with a third party company who were holding up the application and kept us informed every step of the way. Thank you! Thank you! Thank you!

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our very positive experience with Norton Home Loans Laura Evans

Our experience with Laura Evans, one of the managers at Norton Home Loans, was truly positive. From our initial telephone calls, she demonstrated a commendable level of professionalism combined with patience and friendliness, making the process of discussing our needs, wants, and affordability feel comfortable.

Although the appointments were lengthy, Laura took the time to ensure we understood every aspect of the process, which we greatly appreciated. Additionally, her follow-up through phone calls and emails provided us with valuable reassurance, showing her commitment to excellent customer service. The whole thing was completed in a 2 week window.

Norton Home Loans is fortunate to have Laura as part of their team, as she represents the company well. Overall, we had a very positive experience and couldn’t have asked for better support.

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Personnel finance

Steve Bacon was my personnel advisor and he was an absolute pleasure to deal with.

I would certainly recommend him and Norton as a company.

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Positive experience Steve Bacon kept us…

Positive experience Steve Bacon kept us in the loop and was clear about requirements. Only issue was the lender Tandem kept asking for more and more information. Think the initial review of the application should be more detailed. Preventing a lot of back and forth.

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Norton Finance Brilliance

The experience with Norton Finance was very good, professional and helped us achieve consolidation of our finances. From start to completion it was great and the communication method kept us informed the entire process. We would highly recommend Norton Finance and their partners along with the staff to get the deal you need. With thanks!!

1 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thankyou liam at Norton Finance.…

I can not thank Liam enough at Norton finance, he went above and beyond for myself and my husband and got us a deal suitable for us! Nothing was ever too much trouble! any question we had he was always at the end of the phone. Thanks Liam!

29 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely shocking false advertising

Poor performance from a company falsely advertised products.

J#### S#### has informed that you need good credit for loans. But there advertising says they support bad and poor credit so obviously luring in the prey.

Absolutely shocking.

28 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great, swift, insightful service. No stress at all.

I called Norton after reading their reviews online one evening, the girl was really professional and took all my details. I was then contacted in the timeframe I was told I would be by Steve Bacon. He again was really helpful, went through everything fully and once we decided on the product that suited us best went ahead. Everything was dealt with from start to finish in around 2 weeks. Anytime I emailed Steve I would receive a reply within 10 mins. No waiting around and no being left in the dark. I would have no hesitation in using Steve and Norton again.

26 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, Steve Bacon could not have been more helpful. Sorted loan out extremely fast even with a house valuation. Kept us informed regularly. Would highly recommend.

18 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I wasn't to know but having Liam answer…

I wasn't to know but having Liam answer my initial enquiry was extremely fortunate. He was both professional and enthusiastic - His communication throughout was excellent and it resulted in a speedy and efficient outcome. I hope you have many more Liam's working with you!

19 november 2024
Review zonder uitnodiging

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