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Norton Finance Reviews 

190
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very good service from Norton Finance. The team was professional, helpful, and made the process quick and easy. I would highly recommend them. Laura was amazing throughout our mortgage journey. She... Toon meer

Beoordeeld met 5 van de 5 sterren

I was very happy with the service I received. Everything was explained, I was kept updated and found the whole process a lot less traumatic then I thought it would be. If I had to post a negative the... Toon meer

Beoordeeld met 5 van de 5 sterren

The service we received from Norton Finance far exceeds what we could reasonably have expected. Our advisor Jodie went above and beyond to guide us smoothly through every stage of the applica... Toon meer

Beoordeeld met 5 van de 5 sterren

Super helpful, kept me in the loop. Transparent with everything. Quick turnaround. Have absolutely no negative things to say. Great from start to finish. Thank you

Bedrijfsgegevens

  1. Financieringsmakelaar
  2. Financiële instelling
  3. Hypotheekmakelaar
  4. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

190 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(190)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

MR & MRS BEESLEY BIRMINGHAM

From the first telephone call to completion the service offered was excellent. We were kept informed each step of the way by both phone and e mails. The process was made very simple and we would both like to thank both Dale and Dianne for their help and advice. Both members of the team conducted themselves in a business like way whilst maintaining a friendly approach. We would have no hesitation in recommending Norton Finance to both friends and business associates.

24 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Good company. They are good to talk to and friendly. They helped me out when I needed it. Would 100% recommend and will also look to borrow again in future. Thanks Norton!!

1 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing !

Amazing !! Friendly !! Work with you ! And everything was explained so well !!! Even what the loan would cost me. !!

4 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company - especially if you have a less than perfect credit record!

This is the second time I have used Norton Finance and again they have been excellent. Danielle Borrill was our case manager and she supported us through the whole process , nothing was too much trouble and she is incredibly efficient . The whole application was completed in double quick time and we received our loan money this morning. I can't recommend her enough.

1 november 2022
Review zonder uitnodiging
Logo Norton Finance

Antwoord van Norton Finance

Thank you for taking the time to leave your review and for also being a returning customer!

It's great to see that everything was sorted for you so quickly and I have passed on your feedback onto to Danielle and her manager :)

Beoordeeld met 1 van de 5 sterren

Absolute joke company..

Absolute joke company... I have applied, they have called back and asked for a few more details. I asked if it is possible to send me an email. Their answer was: "We can't". Then I asked the girl who were talking to me on the phone, if it is possible for her to talk some slowly and in responce I got an answer that they will not be able to continue as I requested them to continue speaking slowly. Nonsense...

28 oktober 2022
Review zonder uitnodiging
Logo Norton Finance

Antwoord van Norton Finance

Thank you for your feedback. We appreciate that this might be an inconvenience but due to Data Security we are unable to process an application over email, applications can be made securely either over the phone or by using our online journey.

Beoordeeld met 1 van de 5 sterren

Just simply really bad

Appalling behaviour and service this one for the FCA I think 🤔

28 juli 2022
Review zonder uitnodiging
Logo Norton Finance

Antwoord van Norton Finance

Thank you for taking the time to leave a review.

Unfortunately, we cannot find an application for you on our system so we are unable to look into this further.

If you would like to discuss this with us please feel free to email compliance@norton-finance.co.uk or call us on 01709 518518.

Beoordeeld met 1 van de 5 sterren

Harassing and annoying.....

Got an online quote just out of interest. Wasn't for me, they've called me 30 times in the last week. No exaggeration, 4 to 5 times a day, every day. Don't give them your number, you'll regret it. Won't ever use them out of principle now, even if I did need it.

14 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Norton and Laura Shaw

Thank you for helping me to complete my purchase. The rates are high, but understandably so for my circumstance.

All the advisers were really helpful and always there to pick your calls. I cannot help but mention Laura Shaw. She treated me like family all the way through. Wonderful lady and a great asset to this company.

30 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute crooks

Absolute crooks, they owners are multi millionaires and they prey on the poor, stay well clear and please never use this company

17 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Seriously??

I thought dealing with a company like Norton would be good and all the 1* reviews couldn’t all be right, wrong!
Without going in to detail I would just say avoid these and seriously look elsewhere for your finance needs. We did and got everything sorted quickly, professionally without having to chase these…..

17 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extortionate rates and they won’t let you go

Worst mortgage company ever. Any excuse possible to avoid remortgaging to something resembling a semi reasonable rate and cannot make overpayments as the lump sum would “sit in credit until the end of our mortgage term” and not reduce the term or the monthly amount! Avoid at all cost!

29 september 2021
Review zonder uitnodiging
Logo Norton Finance

Antwoord van Norton Finance

We are sorry to hear that you are unhappy with our service, the terms and conditions of your loan would have clearly outlined the details regarding lump sums payments. However, in exceptional circumstances we may be able to review the account for options to help. Please contact Norton Home Loans direct if you would like to discuss the matter further.

Beoordeeld met 5 van de 5 sterren

I would recommend this company to…

I would recommend this company to anyone looking for a secured loan. Not only because it was quick and simple but because of the service you will receive.

Every agent I spoke to engaged with me was helpful and I genuinely felt valued.

10 stars for Laura Percival who went well over and beyond in Customer Service expectations. Truly empathetic and lovely to deal with.

Sick fed up of being treated like a number use these guys and you will feel lie an individual again

8 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraudulently added my partner to a loan…

Fraudulently added my partner to a loan and also have marked a missed payment against both our credit files although the payment was made, avoid at all costs. Total cowboys

5 maart 2021
Review zonder uitnodiging
Logo Norton Finance

Antwoord van Norton Finance

Hello Mr Penman,

As you are aware, the statements you have made in this review are incorrect and do not reflect the circumstances which led to you writing it. We are sorry that you have felt compelled to leave this review, however we do not agree with the principle of knowingly leaving false information on a platform designed to help customers to make informed decisions, based on honest reviews of a service.

Kind regards,

Norton Finance

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