Norton Windows Reviews 75

After having such a nightmare with really bad building experiences Norton Windows were an absolute dream. After contacting them for a quote and being clear that the work had to be completed as soon as possible I was really impressed that within 3 weeks of the quote the work was carried out! The lads that came were friendly, tidy workers and nothing was too much trouble, they kept me updated so my anxiety didn't hit the roof. I received a phonecall the same day for feedback and an appointment to make the wall good. FANTASTIC would recommend to anyone!

We wanted new windows for our bungalow and Norton Windows were the company that jumped out
Such a very professional company from the salesman to the fitters they respected your property and cleaned up behind them
Our front door was delayed and the boss Kevin was so apologetic
They were so good our neighbours have booked them as well

Amazing work and time was spectatcular - they arrived at 8:15ish and got straight on - adapted to only working through the front door as cats locked into back rooms. Worked through rain and added extra beading which helps to reframe the window area and reduce dust and mold growth opportunities. They also advised us to change the upstairs bedroom to a safety glass.

Great customer service.
10/10 work.

Really pleased with the work done by Norton. Very professional from start to finish. No hard sell, which in itself was nearly enough to choose them over others, who liberally applied their ‘tricks’.
There were some hiccups, but for the size of the job (whole house window replacement plus brick work), you’d expect that. Norton sorted each matter quickly without fuss. The team were great.
I would be more than happy to recommend them to anyone.

I highly recommend Norton windows, even though they were fully booked they came to my rescue! When I had tried to fit my own windows and had broken two units! They were very friendly and understanding and very professional and did a fantastic job I can’t thank them enough and at a very reasonable price! When the original supplier would not answer the phone or help in anyway

Is it normal to be obsessed with staring at my windows and beautiful new doors every time I leave or approach my home!? Because that's what I do now!! We are absolutely over the moon with everything, from beginning to end nothing was too much bother or an issue for Norton Windows. Everyone I or my husband spoke to was professional, helpful and understanding of certain restrictions. When the day came to install, which was actually earlier than expected, I left the guys to it and was in and out running errands all day, I placed my trust in them all and I was not disappointed. As a lone female, all of lads made me feel comfortable in my own home whilst I was there. We arranged extras, such as plastering and additional lighting; I didn't know this was an option at first until we mentioned it at our initial meeting and I'm so glad we did! Our home is quite literally transformed, we get so many compliments on how wonderful it looks now, and I will forever recommend Norton Windows to anyone who will listen. They go above and beyond and I couldn't be any more grateful. Darren is wonderful, and both Kevs are fantastic but all the lads are an absolute credit to the company, if i could name them all I would!! Thank you so much, Norton Windows, for transforming my home, for being so accommodating and for making an anxious lady very comfortable. Thank you, we appreciate you!!

Excellent service from start to finish
Kept in the loop at all times
Professionally undertaken

Excellent service from start to finish.
The lads did an amazing job.
Customer service was excellent.
I would highly recommend.

5 star service. Great from start to finish. Communicated all throughout the process. I would 100% use again and fully recommend

We recently had windows and front door replaced by Norton Windows. We found them to be highly professional, reliable and friendly. They answered any questions we had, and were extremely flexible in arranging with us when the work would be done. They were in contact with us each step of the way. Communication with them has been excellent. We are very pleased with the outcome. Top quality windows and door, and top quality service. We would highly recommend the Norton Windows team.

They were very accommodating of my busy work schedule and work was done super quick. Pleased with service received

My parents recently had 9 windows replaced and they’re really happy with the work. Not only were the windows great, they also couldn’t fault the lads. Got on really well with the job and made sure everything was cleaned up afterwards

From start to finish Norton staff have been amazing.

We had a full front of house installation of new windows, the lads on the day were very professional and methodical in their work. Couldn’t be any happier with the final product.

Would highly recommend.

Really happy with my new windows and back door as all amazing quality. The customer service was great throughout from the initial quote to the guys who fitted everything.
Would happily use them again in the future.

We found Norton Windows a very friendly company to deal with from getting a quote, to fitting our new replacement patio doors. All work was completed within 3 weeks of initial phone call and everything was left clean and tidy after the old doors were removed. We can highly recommend this firm.

Very professional at all stages, from quotation to installation

Absolutely delighted with my new porch and front door. The service was so easy from start to finish and I would highly recommend.

Amazing service throughout. From measurement ( Darren) to fitting ( Steven ) the bathroom window, all was outstanding. Polite and respectful, professional, tidy and clean. When the window in the bathroom was fitted we were lacking the outside sill due to weather conditions , Steven walked the extra mile and fitted a very good looking exterior sill. God bless them for their hard work, we cannot thank them enough. Definitely will use again and recommend to everyone.

Norton Windows recently (16/09/25) fitted new windows and a door to my property. The finished job was excellent and the fitting team very professional throughout the task.The worksite was left clean and tidy.This is my second time using this company as they fitted my conservatory previously and we can’t recommend them highly enough! Thanks to the 2 kevins and their team for yet again an excellent job to an excellent standard!
Mac & Alison
Ingleby barwick

We moved into our house recently a 1966 build,it had double glazing fitted early 1980's so we upgraded and chose Norton windows.They renewed the front of house windows and upgraded our big front porch.The whole process was straightforward with honest pricing & design option explained in detail by Kev on initial visit. Timekeeping & phone responses excellent. The team who fitted the windows were amazing,clean & tidy.They were so good we returned to them to renew the rear of the house windows and conservatory windows.they will be getting done in about 10 to 12 weeks ? I always think that a returning customer speaks volumes thank you again