Absolutely fantastic service, regular updates, all laid out very clearly, as FTB we were very worried about what people say about solicitors taking their time with things but Sumaiya Shabdeen and Zahr... Toon meer
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The team at Nova made the process much nicer. Sumaiya Shabdeen and Zahra Mamon were the best communicative and excellent in dealing with issues. Both of them have done an excellent job. Also, I want... Toon meer
Bedrijf heeft geantwoord
Novalegal were outstanding in every way they exceeded my expectations, nothing was too much trouble and all my questions were answered, of which there were many. Both Michelle and Asjaadh were won... Toon meer
Bedrijf heeft geantwoord
Umar and Zeishan were fantastic throughout the sale of my flat. They kept me updated with weekly updates, letting me know of any documents that were needed and always being a friendly phone call awa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Nova specialises in fast, transparent conveyancing, partnering closely with estate agents and brokers to deliver a seamless property-moving experience for clients. With a track record of award-winning service, Nova stands out for its exceptional speed, dedicated relationship management, and 24/7 tracking throughout the transaction.
Contactgegevens
Oriel House, 26, The Quadrant, TW9 1DL, Richmond, Verenigd Koninkrijk
- 020 3861 0504
- novalegal.co.uk
4,9
Uitstekend
306 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’ve been very happy with the service…
I’ve been very happy with the service provided byBrian and Aneegha throughout the process — I really appreciate your support and professionalism.
24 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Romaniuc,
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you were happy with the service provided by Brian and Aneegha and that their support and professionalism made a positive difference throughout the process. Your kind words will be shared with them, and we truly appreciate you choosing us. We wish you all the best and hope to assist you again in the future.
Best regards,
Shalini
Nova
Absolutely fantastic service
Absolutely fantastic service, regular updates, all laid out very clearly, as FTB we were very worried about what people say about solicitors taking their time with things but Sumaiya Shabdeen and Zahra Mamon where very proactive and easily reachable! We exchanged just over 8 weeks which is just incredible! Both pleasant to speak to as well, which made us much more at ease. We would 100% recommend and will be sure to use Nova again when we move again in the future! Thank you both for everything!
6 mei 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Carly,
Thank you so much for your fantastic feedback. We’re absolutely delighted to hear that you had such a positive experience and that the regular updates and clear guidance helped put you at ease as first‑time buyers.
It’s wonderful to know that Sumaiya Shabdeen and Zahra Mamon were proactive, easily reachable, and pleasant to deal with throughout the process—and exchanging in just over eight weeks is indeed an excellent outcome. Your kind words about how supported and reassured you felt mean a great deal to us.
Thank you for your recommendation and for choosing Nova. We’d be very happy to assist you again when you’re ready to move in the future.
Kind regards,
Shalini
Team NOVA
Fantastic Service
The team at Nova made the process much nicer. Sumaiya Shabdeen and Zahra Mamon were the best communicative and excellent in dealing with issues. Both of them have done an excellent job. Also, I want to appreciate the hard work and dedication. Their documents and requirements were easy to understand, especially their App process is very easy. I particularly liked the weekly updates on progress.
I would recommend them.
6 mei 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Habib,
Thank you very much for your kind feedback. We’re delighted to hear that the team at Nova helped make the process a positive and reassuring experience for you.
It’s wonderful to know that Sumaiya Shabdeen and Zahra Mamon provided excellent communication, handled issues effectively, and demonstrated such dedication throughout your matter. We’re also pleased to hear that you found the documentation, requirements, and our app process easy to understand, and that the weekly progress updates were particularly helpful.
Your recommendation is greatly appreciated, and we thank you for trusting Nova to assist you.
Kind regards,
Shalini
Team NOVA
Pleasant to deal with
Michael and Thasneem provided us with a pleasant and efficient transaction and were attentive to any issues that may have cropped up.
24 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Neil,
Thank you for your kind feedback. We’re delighted to hear that Michael and Thasneem provided you with a pleasant and efficient experience and were attentive in addressing any issues that arose during the transaction.
Your comments are greatly appreciated, and we’re pleased we could support you throughout the process.
Kind regards,
Shalini
Team NOVA
Excellent Service - House sale completed
Excellent service by Nova, my account manager Shayon, and my conveyancer Ruwinya were first class! Shayon closely monitored matters and kept me up to speed in a polite, considerate and professional manner from start to finish. 10/10!
13 april 2026
Antwoord van Nova
Dear Client,
Thank you very much for your fantastic feedback. We are delighted to hear that you received first-class service throughout your house sale. Shayon and Ruwinya will be very pleased to know their dedication, clear communication, and professionalism made such a positive impression. Thank you for choosing NOVA and for the strong recommendation.
Kind regards,
Insaf
Team NOVA
The people I dealt with were all…
The people I dealt with were all professional and efficient. However, I often had difficulty getting through on the phone.
24 april 2026
Antwoord van Nova
Dear Ray,
Thank you for taking the time to share your feedback. We are pleased to hear you found the team professional and efficient throughout your transaction. We do acknowledge your comments regarding phone accessibility and appreciate you raising this, as it helps us continue to improve our service delivery.
Kind regards,
Insaf
Team NOVA
Fantastic service
Nova were excellent throughout the whole process of our remortgage , a special mention must go to Sumaiya Shabdean who gave us regular updates on the process and patiently and professionally answered any questions or queries we had and always left us feeling we were in safe hands! What can sometimes be a stressful time remortgaging , the team at Nova , especially Sumaiya , did a brilliant job of guiding us through stress free! The conveyancing overlooked by Aaquib was also thoroughly professional and stress free , another fine employee of Nova who , along with Sumaiya , the company must be very pleased to have on their team! Can highly recommend Nova!
1 mei 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Barry,
Thank you for such a detailed and complimentary review. We are delighted to hear that Sumaiya supported you so well throughout your remortgage, providing regular updates and reassurance at every stage. It is also great to hear that Aaquib’s oversight of the conveyancing process helped ensure everything ran smoothly and stress free. Your recommendation is greatly appreciated.
Kind regards,
Insaf
Team NOVA
This was an excellent experience from…
This was an excellent experience from start to finish. Kavindya Ratnadas (Conveyancer) and Hanaan Rizwaan (Account Manager) were both very professional, they communicated frequently with us and put our minds at ease during the entire process. Thanks for all your help. Highly recommend!
30 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Andreas,
Thank you very much for your kind feedback. We are pleased to hear that Kavindya and Hanaan provided professional, consistent communication and helped put you at ease throughout the process. Delivering clarity and reassurance is central to our NOVA service, and we truly appreciate your recommendation.
Kind regards,
Insaf
Team NOVA
A great Professional team
Sumaiya & Chemini did a tremendous job. Much appreciate for their efforts and professionalism throughout the whole process. Thank you
29 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Nure,
Thank you for taking the time to leave your review. We are delighted to hear that Sumaiya and Chemini supported you so thoroughly and professionally throughout your transaction. Your appreciation of their efforts is very much valued and will be shared with them both.
Kind regards,
Insaf
Team NOVA
Novalegal were outstanding
Novalegal were outstanding in every way they exceeded my expectations, nothing was too much trouble and all my questions were answered, of which there were many.
Both Michelle and Asjaadh were wonderful, especially Asjaadh with his weekly update reports
I would highly recommend Nova Legal
3 februari 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Mark,
Thank you for your wonderful feedback. We are thrilled to hear that your experience with Nova Legal exceeded expectations and that you felt fully supported throughout. Michelle and Asjaadh will be delighted to know their commitment, responsiveness, and regular updates made such a positive difference. Thank you for your strong recommendation of NOVA.
Kind regards,
Insaf
Team NOVA
Chenura and Aaqib where very…
Chenura and Aaqib where very informative at each stage of the buying process. Weekly updates and had a lot of patience as we are 1st time buyers so completely new to the system. Thank you very much for everything
30 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Gemma,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Chenura and Aaqib were informative at every stage of your buying journey and that the weekly updates helped keep you well informed.
As first‑time buyers, we understand how unfamiliar the process can feel, so it’s wonderful to know that their patience, clear explanations, and consistent communication made things easier for you. Your kind words will be greatly appreciated by both Chenura and Aaqib.
Thank you again for choosing Nova, and we wish you every happiness in your new home.
Kind regards,
Aamirah
Team Nova
A good experience
The team at Nova made the process much nicer. Asjaadh and Chemini were communicative and efficient in dealing with issues. Their documents and requirements were clear. I particularly liked the weekly updates on progress.
I would recommend them.
28 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Matt,
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear that the team at Nova made the process more enjoyable for you and that you had a positive experience overall.
It’s great to know that Asjaadh and Chemini were communicative and efficient when dealing with any issues, and that you found the documentation and requirements clear throughout. We’re especially glad that the weekly progress updates were helpful, keeping clients informed is something we place great importance on.
Thank you again for your recommendation and for choosing Nova.
Kind regards,
Aamirah
Team Nova
Effective process and kept well informed
Nova kept us well informed and made the process smooth and effective. There were two hiccups; verifying the power of attorney was delayed ; the process for witnessing signatures was not very well explained, it needs better instructions.
22 april 2026
Antwoord van Nova
Dear Phil,
Thank you so much for your five‑star review and for taking the time to share your feedback.
We’re delighted to hear that you found the process smooth and efficient overall.
We also appreciate your comment regarding the witness to signature process. Your feedback is valuable, and we recognise that clearer guidance at this stage can be helpful. We’ll be sure to share this with the team so we can continue improving how this step is explained to clients going forward.
Thank you again for choosing us and for highlighting both what worked well and where we can improve.
Kind regards,
Aamirah
Team Nova
Excellent work with a difficult sale
I had a very difficult sale from losing my first buyer and then ending up with a much longer chain than expected but Asjaadh and Mariyam managed to get it over the line before my mortgage offer ran out! Asjaadh especially was communicating with me very regularly and I am thankful for all his help.
1 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Joanne,
Thank you so much for taking the time to share your experience.
We appreciate you highlighting the challenges involved in what was clearly a very difficult sale, and we’re pleased that despite the setbacks, the transaction was able to complete successfully.
It’s wonderful to hear that Asjaadh and Mariyam supported you so effectively throughout, particularly during the changes in buyers and the extended chain. We’re especially glad that Asjaadh’s regular communication helped keep you informed and reassured, and that the team were able to push matters through before your mortgage offer expired, that’s a fantastic outcome.
Your kind words mean a great deal to us, and we’ll be sure to pass your thanks on to both Asjaadh and Mariyam.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team Nova
fantastic experience
fantastic experience. Very responsive and always kept us in the loop, kept us at ease during the whole process. Jayali and anuki were wonderful
27 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Matthew,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a fantastic experience and that you felt supported and reassured throughout the process.
It’s wonderful to know that Jayali and Anuki were responsive, kept you well informed, and helped put you at ease every step of the way.
Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova and for your recommendation, we truly appreciate it.
Kind regards,
Aamirah
Team Nova
Friendly and helpful service
Friendly and helpful service. Helped support me in my transaction. Thank you all
27 maart 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Customer,
Thank you so much for taking the time to share your feedback.
We’re pleased to hear that you found the service friendly and helpful, and that the team were able to support you throughout your transaction.
Your kind words mean a great deal to us. Thank you again for choosing Nova.
Kind regards,
Aamirah
Team Nova
Shayon was very patient and…
Shayon was very patient and professional in his job. He was informative, listened carefully to the customer, and acted accordingly. I can see he is very hardworking in his field and wish him all the best for his career.
27 maart 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Milan,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Shayon provided such patient, professional, and informative support throughout your experience with us.
It’s wonderful to know that he listened carefully to your needs and acted accordingly, understanding customer requirements and communicating clearly are qualities we truly value. Your recognition of his hard work and dedication means a great deal, and we’ll be sure to pass your kind words on to him.
Thank you again for choosing Nova and for sharing your experience.
Kind regards,
Aamirah
Team Nova
My experience with nova legal was…
My experience with nova legal was smooth sailing. Starting from the receptionist to the most senior personal , had an excellent professional approach and very helpful. The Solicitor Shaahid and my Account manager then Rajhita always gave me feedback and went out of their way to see that I was happy as a client. I would 💯 refer and encourage anyone seeking legal assistance to nova legal. Time management is one of their priorities. Thank You Nova Legal am enjoying my new acquired property.
13 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Mwangala,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience with Nova was smooth from start to finish and that you felt supported by the entire team.
It’s wonderful to know that both Shaahid and Rajitha provided professional, attentive service and kept you well informed throughout the process. Clear communication, strong time management, and ensuring our clients feel valued are all priorities for us, so we’re pleased this was reflected in your experience.
Your kind recommendation means a great deal to us, and we’re truly grateful that you chose Nova to support you with such an important milestone. Congratulations on your new property, we wish you every happiness in your new home.
Kind regards,
Aamirah
Team Nova
Excellent work
Tinalee and Shaahid did a great work, their communication was transparent and kept us up to date throughout the whole process.
28 april 2026
Review zonder uitnodiging
Antwoord van Nova
Dear Adam,
Thank you so much for taking the time to share your feedback. We’re delighted to hear that Tinalee and Shaahid did a great job supporting you throughout your transaction.
It’s wonderful to know that their transparent communication and regular updates helped keep you informed at every stage of the process. Your kind words will mean a great deal to them, and we’ll be sure to pass your appreciation on.
Thank you again for choosing Nova.
Kind regards,
Aamirah
Team Nova
Very good company...we sold our house…
Very good company...we sold our house with Nova....and everything was smooth from start to the end....all the staff very professional especially our account manager Shayon and our conveyancer Vijini . 5 stars guys. Thanks
14 april 2026
Antwoord van Nova
Dear Mr. Silviu,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that your experience selling your house with Nova was smooth from start to finish.
It’s wonderful to know that the team provided professional support throughout, and we’re especially pleased to hear your kind words about Shayon and Vijini. They will be delighted to know their efforts made such a positive difference to your experience.
Thank you again for your five‑star review and for choosing Nova.
Kind regards,
Aamirah
Team Nova
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