NovaMedic Reviews 

Immer wieder werden wir angerufen von Kunden die Ihre Ware nicht erhalten haben oder Ihr Geld zurück haben möchten. Sollte mein Unternehmen wegen des ähnlichen Firmennamen weiterhin belästigt werden, informiere ich die Gewerbeaufsicht!!

T. Bonin, Geschäftsführerin
Novamedic Healthcare e.K

I over ordered due to the confusing website. I sent an email requesting that the order be changed and another one that it be cancelled altogether but got the same response that the order cannot be changed or cancelled. The excess products must be sent back and to receive a refund. Never again will I deal with this company again and touted as the best wrist blood pressure monitor on the internet.

The Prices is very good

da sind Betrüger am Werk nach Ewigkeiten und hinhalten eine Rücksendeadresse erhalten 4PX Express Gmbh..
Logistk in Bremen nur KI antworten per Mail keine Möglichkeit über Paypalerstattung.. Finger weg sonst
Geld weg

Information is well organised. With good feedback.

Great offer, but more than I thought it would be. Didn't find that out until after payment was processed

Easy transaction.

I have waited 8 weeks for a refund owed to me…this after receiving assurance it would be issued in 5 days. They repeatedly ask for my patience and claim server errors. I had to open a VISA dispute. This company is dishonest and procrastinating in their behaviour. I suspect the emails I receive as being AI generated. They say the same thing with different names…buyer beware

return policy is a SCAM. Initial emails to 2 different customer support email addresses (one inside packaging) receive prompt initial acknowledgement. All further communications to these addresses bounce back as Failure to Deliver!

UPDATE TO RESPONSE FROM COMPANY: After this trust pilot review, I finally got a direct response from the company's "customer assistance" on Aug 23rd confirming they were receiving my emails and would pass me over to another teammate to get the return started....the same message I got when I submitted the initial request on August 7th! After 16 days, the company should have provided me the return process (i.e.: where to mail the unopened product to, when to expect a refund, etc.).... but instead I got another delay tactic email apologizing for my disappointment and asking me to take another survey on their customer service! Remember, their return policy is only 30 days so these communication delays only helps to run out the time limit so the company does not have to honor its "return policy". So far whenever I have gotten an email response from the company, it never acknowledges whether they will accept my return/refund request; never provides the steps to proceed with the return/refund; and never provides an anticipated date or amount to be refunded to my credit card. This process remains a SCAM and at this point I am collecting all documentation to build my case for my credit card company.....but you can bet I'll be watching my email!

I disliked all the ensuing special offer after I had ordered the item I required

I am very happy to have received my purchase actually 3 days earlier than was estimated. Please note, I am in Canada so my purchase cleared customs and delivery to my door was by Canada Post just 14 days from when I ordered online. My order consists of 2 wrist BP monitors and a fingertip Oximeter. I was getting nervous after placing my order as I was reading some reviews of not receiving purchases. But all was for not. Could the issues reported earlier been caused by delivery contractors, customs or whatever? I only know my experience and can assure you I am 100% satisfied with my dealing with Novomedicpro. And yes, the wrist monitor is very easy to use. I charged it up as soon as I got it, then turn it on, place on your wrist and press the button to activate and the voice activation tells you the results. That's it. Can't get any easier than that! If you are thinking of ordering, do it while the sale is on. I am proof that they have their "stuff" together now. Well worth the money for reading your BP.

Inmediate action once I contacted them.

Dieser Firma sollte von Internet sofort verschwinden.
Ich Kämpfe schon seit paar Monaten mit Mail .Gleiche antworten eine im Komputer hat meine Rechnungen schickt theoretisch weiter und andere finden im Komputer nichts.Keine Kulanz gefragt ob kriege Adresse von Firma keine Antwort.Andere Bewertungen sind auch sehr schlecht .Wer kann diese Firma von website
nehmen.Das ist einfach betrug

Wenn sie auf permanenten Schriftverkehr, weil sie ihrem Unmut kund tun kein Bock haben auf endlose Korrespondenz und sie auch ihrem Geld nicht böse sind. Einfach nichts bestellen, erspart viel Ärger und Frust .

Ease of ordering and fantastic price. Looking forward to seeing it and trying it out.

Doug North Saanich BC

I had already bought a new BP monitor from Shoppers, a Life Brand, as most reasonable, so really did not need another upper arm cuff reader - the option for a wrist one was good, and to get an oxygen monitor as well, so will have a couple to gift to family and friends who could do with same...
Note: I get so annoyed with companies that are listed as one name when you place your order, and then when you receive your response, it is a different name on the email....no wonder they get away with so many scams, as they will be listed as one thing and then you hear from 'shopify' or novamedicpro, and you are supposed to remember what/ordered, etc. I trust I will have no issues with this order, or I will be cancelling my SDM membership as well.....

We never received our order! They claim it was delivered, but will not question the courier. Yet they preach how good they are.

Not sure if we should ho to Consumer Affairs......

easy to operate

Habe die Wahre per DHL Zurück geschiegt, aber immer noch kein Geld erhalten.