We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Immer wieder werden wir angerufen von Kunden die Ihre Ware nicht erhalten haben oder Ihr Geld zurück haben möchten. Sollte mein Unternehmen wegen des ähnlichen Firmennamen weiterhin belästigt werde... Toon meer

Beoordeeld met 1 van de 5 sterren

I over ordered due to the confusing website. I sent an email requesting that the order be changed and another one that it be cancelled altogether but got the same response that the order cannot be cha... Toon meer

Beoordeeld met 1 van de 5 sterren

da sind Betrüger am Werk nach Ewigkeiten und hinhalten eine Rücksendeadresse erhalten 4PX Express Gmbh.. Logistk in Bremen nur KI antworten per Mail keine Möglichkeit über Paypalerstattung.. Finge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nachdem mein Blood Pulse Oximeter nach ein paar Wochen schon nicht mehr funktionierte, habe ich mich mit einer Email an Novamedic gewandt. Ich erhielt auch umgehend eine freundliche Antwort und heute... Toon meer

Bedrijfsgegevens

  1. Fabrikant van medische technologie
  2. ook in
  3. Bloedonderzoek
  4. Gezondheidsconsulent
  5. Medische apparatuur fabrikant
  6. Medische apparatuur leverancier
  7. Thuiszorg

Geschreven door het bedrijf

NovaMedic Pro makes easy-to-use devices for checking your health at home, designed to give you quick readings whenever you need them. The range is built for everyday use, helping you and your family keep track of changes in your health between doctor’s visits. The lineup includes two devices. The NovaMedic Pro Blood Pressure Monitor uses a wrist cuff, so you can take a reading without rolling up a sleeve, and features a large, easy-to-read display and a memory function that stores past readings so you can track trends over time. The cuff adjusts to fit different wrist sizes, making it easy to share with other members of the household, and its compact size makes it simple to take along when you travel. The NovaMedic Pro Pulse Oximeter is a small, lightweight fingertip device that measures your blood oxygen saturation and pulse rate in moments, shown on a bright display. It’s simple enough for older users to operate on their own and small enough to keep in a pocket or bag. NovaMedic Pro devices are designed to support, not replace, care from your healthcare provider. Share your readings with your doctor, and seek medical advice if your results are unusual or you feel unwell.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 70% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,5

Alle reviews

(69)

51 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This company is scamming people into…

This company is scamming people into believing the product is other than represented and sold by a reputable pharmacy when in fact it is not.
DO NOT BUY FROM NOVAMEDIC!

30 juni 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hello Michael,

Thank you for your feedback. We're saddened to hear that Flixy didn't meet your expectations.

Our record shows that you already contacted us in the meantime, and after checking your interaction with our customer service team, it appears that your concern has since been addressed.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

I never got it and can't get my money…

I never got it and can't get my money back. I left a one star review but it isn't on the site.
They answer my emails til I ask for my money back, then they ghost me.
I don't know if the item is good since it has been over a month with extra pay for expedited shipping and I never even got a tracking code even though they told me right away it was ready for shipping.
Thanks for your reply, I am working with the fraud unit as it has been over 2 months. I have given my info over and over again and since bought another device.

22 mei 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

UPDATE

Hello again,

Thank you for providing your information.

We’ve successfully located your order, and one of our support specialists is currently reviewing your case to ensure a quick resolution. We appreciate your patience and will be in touch shortly.
________________________

Hello Cat,

Thank you for sharing your feedback.

We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.

We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

Wanted to give them a zero

Wanted to give them a zero, but that was not an option, so I awarded them a 1. This is one of the very worst vendors I have ever dealt with. I ordered a BLOOD PRESSURE CUFF & a BLOOD OXYGEN TESTER, but canceled my order within hours after reading other's reviews of their problems. Regretfully, I should have read those 1st. I received a canned response from the vendor & THAT WAS IT! I never received the products, an update of their status, or my refund for a MONTH. I finally turned the issue over to my bank's resolution team & am now in the middle of a totally unnecessary quandary. My bank has been great, but PayPal is causing new issues. My sincere advice to you is to never order directly from NovaMedic Pro unless you are ready to be severely disappointed!

25 juni 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hello Dennis,

Thank you for bringing this to our attention.

We would like the opportunity to review your order and address any concerns you may have. We have assigned an agent to assist you accordingly.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Simone from NovamedicPro

Beoordeeld met 5 van de 5 sterren

Schnelle und freundliche. Beantwortung

Nachdem mein Blood Pulse Oximeter nach ein paar Wochen schon nicht mehr funktionierte, habe ich mich mit einer Email an Novamedic gewandt. Ich erhielt auch umgehend eine freundliche Antwort und heute die Bestätigung, dass mir ein neues Oximeter zugeschickt wird. In etwa 7-10 Tagen soll es bei mir eintreffen.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1 Star / Very un-satisfied rating of NovaMedic

My rating of NovaMedic Co. was a 1 Star / V. Un- satisfied ( at best ). I Never gave them a 2 Star rating : 23 .. days ( after they * confirmed * my order ) went by & Yet they couldn't even get it shipped out ** .. / give me a simple * Tracking #. Now is day 26 (?) .. & No promised refund rcv'd. Bruce Humbert; elderly .. & a Veteran.

23 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could put zero stars I would

If I could put zero stars I would. They overcharged me and it took many emails to finally get the correct price. It then when it arrived it didn’t work properly. I would suggest giving this company a very wide berth and do not buy from them

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It’s a scam

It’s a scam! Was charged 187.00 Canadian for 1 wrist monitor (2 were sent). My messages were not answered! Still sitting here with 2 bp monitors!
Tried to cancel original order within 1/2 hour of purchase but told it had already shipped. I was robbed!!!

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Product was never shipped; was charged for something I didn't order

Ordered a product and my credit card was immediately charged. Was charged a warranty fee that I had declined. Two days later, I was advised the product had shipped. There was no official invoice, and the tracking information told me nothing. After waiting 18 days, I attempted to contact customer service. I received a canned response that someone would look into it. A second response said they had too many inquires and would get back to me when they could. I advised that I wanted them to cancel the order, refund my money and I was opening a dispute with my credit card company. Two days later they responded with a detailed invoice and a link to a tracking number that showed they never shipped the product. I advised I had contacted my credit card company to dispute. They now have sent me an email saying they will refund but it will take 14 business days - far outside the normal refund period. Customer communications are terrible. They charge you for things you didn't order, and their refund timing is ridiculous. Don't buy anything from this company!

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Totally disgusted with this company

Totally disgusted with this company. I too have been ripped off. Ordered one monitor only to find I’m charged for two and a warranty I did not ask for. It’s been over 50 days and no product and no refund. All shipping details are correct. Under no circumstances use this company. SCAMMERS.

3 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM AVOID AT ALL COSTS

I put 1 x oximeter in the basket, by the time I got the order confrimation there were 4 ordered, I emailed staright away, to my shock the reply staright back stated the ordert had been shippped and I couldnt cancel or amend the order. The shipping actually took place over 7 days later. They have been very unhelpful, it appears they are scammers and I can only assume any postive reviews are people with in the comnpany writing them.

14 maart 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hello Julie,

Thank you for your feedback.

For clarity, any add-ons must be actively selected and confirmed before the order is finalized. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

We see that you have already been in contact with our support team regarding this, and the situation was resolved. Should you need further support or have any additional questions, please do not hesitate to reach out again.

Best regards,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

Mieser SPAMMER

Mieser SPAMMER!

Ich bewerte hier nur die SPAM - keine Bestellung (taugt wohl ex nix)

4 mei 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hallo Mark,

vielen Dank für deine Bewertung.

Solltest du Fragen haben oder Hilfe zu NovamedicPro benötigen, steht dir unser Support-Team gerne zur Verfügung. Du kannst uns jederzeit unter support@novamedicpro.comv kontaktieren.

Mit freundlichen Grüßen,
Simone von NovamedicPro

Beoordeeld met 1 van de 5 sterren

Indisputably a utter and complete SCAM. Whatever you (readers) do, DO NOT order from these criminals.

Interesting, and dismaying, to see how many of the negative reviews match precisely my experience with the company. I, too, tried to cancel my order within about 15 minutes of placing it. I was being charged for two pulse oximeters, not the single one I ordered, and I was being charged for sending, when the website said this was a special offer of free mailing. I was told that was impossible, because the order had already gone to the warehouse. When I received the "items," I immediately emailed the company, saying I wanted to return the items for a full refund; I needed the return address, which they have failed to send me, after numerous communiques. They keep offering partial, and insulting, refunds, in which I am not interested. I even sent them a copy of their own return and refund policies. I'm out nearly US$90--not nothing for a senior citizen on a fixed income.

10 april 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hi Erica,

Thank you for providing the details.

After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.

If you have any further questions, please do not hesitate to contact us again.
________________________

Hello Erica,

Thank you for your feedback. The experience you described is not at all what we aim for.

For transparency, NovamedicPro is a legitimate business. We ship real orders, and we have a clear return and refund policy in place. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

To maintain flexibility, we offer a couple of solutions to our customers when it comes to returns and refunds. This allows you to choose the option that best fits your situation. Rest assured, a full refund is always available and is processed in accordance with our return and refund policy.

Now, that said, we are eager to learn more what happened with your NovamedicPro and assist you accordingly. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

TOTAL AND ABSOLUTELY CON, LEAVE WELL ALONE

I unfortunately found their website and ordered a finger oxygen monitor. For some reason, 2 payments went from
My account and the price had gone up by £10. I received no email confirmation and no invoice from them. Asked via email why I had two payments leave my bank account, got two instant automated replies saying the unit has already gone from the warehouse, so can’t have a refund me. This is most certainly a scam site and just wants your money. It’s disgusting how people can pray in hard working people and rob them of their hard earned money. I’ll keep looking for a refund, but DO NOT ORDER FEOM THIS SITE.

26 maart 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hello Sean,

Thank you for your feedback.

For clarity, all order details are displayed during checkout before payment is completed, including the selected currency, shipping costs, and any optional add-ons. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

They are a scam company!!!!

They are a scam company!!!!
Ordered one oximeter for £29.98p got a bill from them for £39.98 on paypal! part for a warranty I did not request also they set up without my knowledge an auto pay subscription on paypal which I cancelled immediately Paypal useless! Cancelled via email just stuck in an auto generated loop that does not deal with your request just after ten minuets of purchase states to late to cancel item sent! SCAM SCAM

18 maart 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

UPDATE

Hi there,

Thank you for sharing your details.

Your order has been located, and one of our support agents is currently reviewing the situation to ensure a prompt resolution. We truly appreciate your patience and will contact you shortly
___________________________

Hello there,

We appreciate you bringing this to our attention.

For transparency, NovamedicPro is a legitimate business. We ship real orders, and we have a clear return and refund policy in place. When it comes to the order, any add-ons, such as warranties or subscriptions, must be actively selected and confirmed before the order is finalized. They are entirely optional and can always be skipped.

While our shipping system is partially automated to ensure orders are dispatched quickly, which is why we cannot intervene once an order has shipped. Nevertheless, we’re eager to review your case and see how we can assist at this stage. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

I wish I read the reviews before…

I wish I read the reviews before ordering items with this company, I regret ever going on their website, I over ordered due to a very confusing website, they take advantage of vulnerable people. I tried to cancel my order within 24hrs of ordering only to be told that the order has already been processed and has left, that is a totally blatant LIE. Communicating isn't a problem, however each time you reply to them a different person takes over and asks same questions as previous person, another tactic to confuse the vulnerable. I ordered on 9th March, still no tracking information. Please avoid this rip off outfit.

9 maart 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

Hello Andre,

Thank you for your feedback. The experience you described is certainly not what we strive to provide for our customers.

For clarity, an order is created only after checkout is completed and payment is confirmed. Any add-ons or additional units of the NovamedicPro, must be explicitly selected and confirmed by the customer before the order is finalized. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

We’ve located your communication and order in our system, and, after reviewing your case, we can confirm that the situation was resolved in the meantime.

If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind regards,
Simone from NovamedicPro

Beoordeeld met 1 van de 5 sterren

I have been trying to contact the…

I have been trying to contact the company directly but only get automatically generated emails; I have not received a tracking number and it is 17 days since I ordered it. The website says up to 9 days and a delivery number generated after 24 hours. I am still waiting for both a personal reply to my actual query and / or the product to be delivered. Frustrated.

17 maart 2026
Review zonder uitnodiging
Logo NovaMedic

Antwoord van NovaMedic

UPDATE

Hi Susan,

Thank you for sharing your details.

After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.

If you have any further questions, please do not hesitate to contact us again.
______________________

Hello there,

Thank you for bringing this to our attention.

We understand how important timely delivery is. Our team is continuously working to ensure all shipments reach our customers as quickly as possible.

We are eager to review your case check the status of your shipment. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Simone from NovamedicPro

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer